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Remote It Support Jobs in Delaware (NOW HIRING)

Cisco

Software Security Lead (Remote)

Dover, DE · Remote

The application window is expected to close on: 10/01/2026 This is a remote role and work may be ... It also means advising and influencing across Product Management, Engineering, IT/Enterprise ...

Cisco

Software Security Lead (Remote)

Dover, DE · Remote

The application window is expected to close on: 10/01/2026 This is a remote role and work may be ... It also means advising and influencing across Product Management, Engineering, IT/Enterprise ...

ChristianaCare

Coder II (Remote)

Newark, DE · On-site +1

$24.33 - $36.50/hr

Performs coding and abstracting tasks to support billing, data quality and statistics, and to ... Associate or Bachelor Science degree in Health Information Technology preferred. * Strong knowledge ...

Rudyb Travel

Remote Travel Customer Service Representative

OR · Remote

$15 - $20.50/hr

... support clients throughout every stage of their travel journey. In this client-facing role, you ... Provide accurate and timely information regarding destinations, travel requirements, and agency ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Delaware

Remote It Support information

See Delaware salary details

$14

$25

$37

How much do remote it support jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote it support in Delaware is $25.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in Delaware?

The most popular types of It Support jobs in Delaware are:

What are popular job titles related to Remote It Support jobs in Delaware?

For Remote It Support jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in Delaware look for?

The top searched job categories for Remote It Support jobs in Delaware are:

What cities in Delaware are hiring for Remote It Support jobs?

Cities in Delaware with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Delaware as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,187 per year, or $25.1 per hour.

Senior Information Security Analyst

Wilmington, DE • On-site, Remote

Great Gray
See more jobs at Great Grayexternal

$95K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

Why Great Gray?
At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment options, innovative technology, and dedicated client service. We focus on making choices clearer, transitions smoother, and the client experience more delightful. Complacency isn't in our vocabulary. Every day, we look for opportunities to better serve our clients, be an excellent business partner, and earn the trust of those who rely on us. 

The Role

Great Gray is looking to add a Senior Information Security Analyst on our Information Security Team. The role will support IT governance, risk assessment, and security compliance functions and will be involved in monitoring and maintaining elements of overall IT governance, enterprise risk management, and compliance with regulations and control frameworks such as SOC2, CIS18, and NIST CSF.  The analyst will focus on facilitating the review, development, implementation, and documentation supporting the ISMS policies, processes, procedures, and practices.

Location

This position will work from our Boston, MA or Wilmington, DE offices. Great Gray currently supports a hybrid work model with 4 days onsite, and 1 day remote.

Visa sponsorship or transfer of an existing visa is not available for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship or transfer.

Responsibilities 

  • IT governance & oversight, risk assessment, and security awareness.
  • Internal auditing & evidence collection for IT controls compliance (PCI, SOX) and cybersecurity ISMS frameworks (SOC2)
  • Vendor Risk Management assessment, onboarding, and reviews.
  • Business Impact Analysis (BIA), and Sensitive Data Reviews (SDR).
  • User Rights Management (URM) and Privileged Access Management (PAM) reviews for critical applications.
  • Provide support in the assessment, design, and implementation of technical control requirements.
  • Identify and recommend changes to improve efficiency and the effectiveness of key technical controls and processes.
  • Work with control owners and system administrators to ensure quality, consistency, and operability of new and existing controls.
  • Support the review of IT systems and tools to ensure the inclusion of appropriate controls and processes.
  • Review test findings, support the remediation of IT control gaps, and escalate potential issues to management, where necessary.
  • Validate and update IT documentation as needed to ensure processes, policies and controls are accurate.
  • Complete other related duties as assigned

Qualifications & Experience

  • Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or a related field.
  • 5+ years of audit, compliance, or technical experience.
  • Excellent knowledge of IT security control trends as well as auditing & compliance best practices.
  • Effective communication skills (written and verbal) to properly articulate complicated IT controls and compliance issues to leadership and partners.
  • Positive attitude and a strong commitment to delivering quality work.
  • Relevant training and/or industry certifications in auditing, compliance, or IT security.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
  • Comfortable navigating ambiguity.
  • Entrepreneurial mindset to bring best practice ideas to the team.
  • Your standards reflect our core values: Growth Mindset, Disciplined Curiosity, Grit, Results Ownership, Collaboration.

Base Pay Range*

$95,000-$120,000

*This base pay range is subject to change and may be modified in the future.

The pay range displayed above is the base pay compensation range that Great Gray expects to pay for this position at the time of this posting.  Individual compensation within this range, or that may warrant a provision for pay beyond this range, depends on multiple factors, including, but not limited to, candidate's prior education and relevant work experience and training as well as position location and local market demands.  Our pay-for-performance culture also includes participation in an annual incentive bonus plan for this position which is not included in the 'Base Pay Range' noted above.

Benefits
We have a comprehensive and competitive benefits package at Great Gray. Some of the highlights are:
         Be an integral part of a high-growth organization!
         Competitive compensation package
         Group medical, dental and vision insurance
         Employer-paid life and disability insurance
         Annual well-being stipend
         Eligible employees may also contribute to a 401(k) plan with an advantageous employer contribution model, upholding our mission to support our employees in retirement
 
Company Background 
Great Gray is the leading independent provider of trustee and administrative services to Collective Investment Trusts ("CITs"), with over $370 billion in CIT assets under management, across more than 1,020 funds. We proudly work with more than 80 subadvisors, including leading firms such as AllianceBernstein, American Funds, BlackRock, Franklin Templeton, MetLife, Neuberger Berman, PGIM, PIMCO and Raymond James. 
 
CITs are more than just an investment vehicle. They represent a forward-thinking approach to retirement planning. These tax-exempt, pooled investment vehicles are offered to employer-sponsored retirement plans, like 401(k)s. CITs are comparable to mutual funds, but, because they are tailored for the institutional retirement market, they can offer distinct advantages, including efficient administration and cost-effectiveness. CITs have a history dating back over 90 years; but they have gained favor over the past decade, driven by innovations, and Great Gray has been at the forefront.
 
Great Gray has consistently delivered year-over-year growth at an above market rate and is investing in the continued development of its core CIT business as well as complementary administrative services and technology solutions for the retirement market.
 
Madison Dearborn Partners ("MDP") purchased Great Gray from Wilmington Trust in April 2023. As a result, Great Gray is an independent company owned by funds affiliated with MDP.
 
Investor Background 
MDP is a leading private equity investment firm based in Chicago. Since MDP's formation in 1992, the firm has raised aggregate capital of over $37 billion and has completed over 160 platform investments across nine flagship funds. MDP invests across five dedicated industry verticals, including financial services, healthcare, technology and government services.
 
Equal Employment Opportunity Policy
Great Gray Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status or other non-merit factor.
 
Accommodation Statement
Great Gray is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or need to request an accommodation for any part of our application or interview process, please contact us at: [email protected]
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