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Remote It Support Jobs in Delaware (NOW HIRING)

Kemper

SVP, Chief Technology Officer (CTO)

Dover, DE · On-site +1

... IL, Remote-MI, Remote-NJ, St. Louis, Missouri Details Kemper is one of the nation's leading ... The CTO works in partnership with the CIO to shape the long-term technology vision while ensuring ...

ChristianaCare

Coder III- REMOTE

Newark, DE · On-site +1

This position is 100% remote and we encourage national candidates to apply * We provide equipment ... as other IT project support as deemed necessary by the coding management team. * Works with the ...

Omada

Remote Outside Sales Representative

Dover, DE · Remote

$24.04 - $48.08/hr

You'll get the training, the appointments, and the support to succeed - and a clear, defined target ... The people who help us build the engine now are the ones who lead it later. Requirements

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Delaware

Remote It Support information

See Delaware salary details

$14

$25

$37

How much do remote it support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote it support in Delaware is $25.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Delaware? The most popular types of It Support jobs in Delaware are:
What are popular job titles related to Remote It Support jobs in Delaware? For Remote It Support jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Delaware look for? The top searched job categories for Remote It Support jobs in Delaware are:
What cities in Delaware are hiring for Remote It Support jobs? Cities in Delaware with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Delaware as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,187 per year, or $25.1 per hour.

Workforce Identity and Access Management (WIAM) Manager

Corporation Service Company

Dover, DE • On-site, Remote

Full-time

PTO

Posted 7 days ago

Corporation Service Company rating

8.3

Company rating: 8.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

75th of 481 rated business services

Job description


Workforce Identity and Access Management (WIAM) Manager
Wilmington, DE
Monday - Friday 8:00 - 5:00 EDT + On-Call
Remote
As a Workforce Identity and Access Management (WIAM) Manager within Enterprise Technology (ET), you will lead a global cybersecurity team responsible for WIAM governance, products, service delivery, audit readiness, risk reduction, user experience, and alignment with cyber security, technology, and business priorities.
Some of the things you'll be doing...
  • Lead, coach, and develop a global IAM cyber security team.
  • Serve as product owner for Workforce IAM, defining roadmaps that support cybersecurity and technology goals, business requirements, regulatory expectations, operational stability, and cyber risk reduction.
  • Mature IAM platforms and processes.
  • Own IAM change, incident, problem, release, escalation, on-call, root cause, remediation, hypercare, and lessons-learned processes.
  • Improve service quality through meeting or exceeding SLAs, ticket triage, automation, documentation, runbooks, peer reviews, and continuous improvement practices.
  • Lead IAM and Privileged Access Management (PAM) governance, entitlement reviews, compliance evidence, audit responses, and control improvements aligned to cybersecurity frameworks and regulatory expectations.
  • Lead joiner, mover, leaver, human and non-human identity lifecycle processes.
  • Drive automation and modernization of WIAM workflows including provisioning, deprovisioning, certifications, application onboarding, and access controls.
  • Establish and report on OKRs and KPIs.
  • Manage vendor relationships, budgets, costs, and delivery outcomes.

What technical skills, experience and qualifications do you need?
  • 8 years of proven experience leading global IT or cybersecurity teams with accountability for service delivery, operational excellence, and continuous improvement.
  • Strong Workforce IAM experience across governance, lifecycle management, access management, certifications, authentication, directory services, and related controls.
  • Experience with SailPoint, Microsoft Entra ID, Active Directory, ServiceNow, HashiCorp, and related IAM technologies.
  • Ability to translate business, risk, audit, compliance, and operational requirements into practical IAM controls, roadmaps, governance models, and measurable outcomes.
  • Experience with Agile, Waterfall, or hybrid delivery models, including prioritization, requirements gathering, backlog management, and project execution.
  • Strong service mindset with experience improving customer satisfaction, policies, standards, procedures, compliance evidence, and measurable IAM outcomes.
  • Strong stakeholder, vendor, communication, analytical, troubleshooting, and cross-functional collaboration skills.
  • CISSP, CISM, or technology-specific certifications in SailPoint, Microsoft, security, or identity technologies preferred.

#CSC #CSCCareers #LI-HL1
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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