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It Support Manager Jobs in Delaware (NOW HIRING)

Winner Automotive Group

IT SUPPORT SPECIALIST

Dover, DE · On-site

$20 - $25/hr

... department managers to minimize disruption Detect, diagnose, and resolve desktop and laptop ... of IT support or systems administration experience Working knowledge of Windows desktop ...

ADVANTAGE MEDIA SERVICES LLC

IT Support I

New Castle, DE · On-site

$21 - $24/hr

... Information Technology department. This position is responsible for performing technical support ... Proactively communicate with customers, employees and the management team to ensure necessary ...

U.S. Navy

IT Support Specialist

Dover, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Dagsboro, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Ellendale, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Claymont, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Delaware City, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Long Neck, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Felton, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Georgetown, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Wyoming, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Bellefonte, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Wilmington, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Dover, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Newport, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Townsend, DE · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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Showing results 1-20

All JobsIt Support JobsIt Support Manager JobsIt Support Manager Jobs in Delaware

It Support Manager information

See Delaware salary details

$36K

$86.2K

$131.6K

How much do it support manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for it support manager in Delaware is $86,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $99,600.00 per year, depending on experience, location, and employer.

What does an IT Support Manager do?

An IT Support Manager oversees a team of IT support specialists who provide technical assistance to users within an organization. They are responsible for managing help desk operations, troubleshooting complex technical issues, ensuring high levels of customer satisfaction, and implementing IT support policies and procedures. Additionally, IT Support Managers often coordinate with other IT departments, manage resources and budgets, and ensure that the organization's technology infrastructure runs smoothly. Their role is crucial for maintaining productivity by minimizing downtime and resolving IT problems efficiently.

What are the key skills and qualifications needed to thrive as an IT Support Manager?

To thrive as an IT Support Manager, you need a solid background in IT infrastructure, troubleshooting, and team leadership, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, network management tools, and certifications such as CompTIA A+ or ITIL are typically required. Excellent communication, problem-solving abilities, and the capacity to mentor and motivate teams are essential soft skills. These competencies ensure efficient IT operations, effective resolution of technical issues, and strong team performance in dynamic environments.

What are some common challenges faced by IT Support Managers, and how can they be addressed?

IT Support Managers often face challenges such as balancing the immediate needs of end-users with long-term strategic IT initiatives, managing a diverse team with varying skill levels, and staying up-to-date with rapidly changing technology. Addressing these challenges requires strong communication skills, ongoing training and professional development for the team, and effective prioritization of tasks. Proactively establishing clear processes and maintaining open lines of communication with other departments can also help ensure IT solutions align with organizational goals.

What is the difference between It Support Manager vs IT Support Specialist?

AspectIT Support ManagerIT Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentOversees support teams, manages IT servicesProvides technical support directly to users
ResponsibilitiesTeam management, strategic planning, incident escalationTroubleshooting, user support, issue resolution

While both roles require technical certifications and involve supporting IT systems, the IT Support Manager focuses on team leadership and strategic oversight, whereas the IT Support Specialist handles direct technical support and user assistance. The manager role is more administrative, while the specialist role is more hands-on technical work.

What are the most commonly searched types of It Support jobs in Delaware?

The most popular types of It Support jobs in Delaware are:

It Support Manager jobs near you
Infographic showing various It Support Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $86,222 per year, or $41.5 per hour.

IT SUPPORT SPECIALIST

Dover, DE • On-site

Winner Automotive Group
Motor Vehicle Manufacturing • 201 - 500 employees
Learn more about Winner Automotive Groupexternal

$20 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

The IT Specialist position uses IT knowledge and customer service skills to provide technical support and solve IT-related problems. This individual demonstrates desktop computer experience, good judgement, and initiative to support users and resolve their IT issues. The IT Specialist works well both as part of a team and independently, successfully completing complex tasks with only general guidance on assignments and solutions and meeting all deadlines.

WHERE YOU WIN

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Employee vehicle purchase and service discounts

Career advancement opportunities within Winner Automotive Group

Supportive leadership and a team-focused culture

THE DAY TO DAY

Oversee the operations of the dealership-wide computer system and related peripherals

Coordinate with third-party vendors to monitor and maintain the network, directories, phone, and security systems

Install desktops, laptops, peripherals, and software for networked and standalone environments

Coordinate IT equipment installation and maintenance with department managers to minimize disruption

Detect, diagnose, and resolve desktop and laptop hardware/software issues

Analyze IT service requests and provide prompt, effective solutions

Conduct IT audits as assigned

Communicate clearly with users via phone, email, and in person

THE RIGHT FIT

Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)

2–4 years of IT support or systems administration experience

Working knowledge of Windows desktop environments, networking fundamentals (TCP/IP, DNS, DHCP, VPN), and Active Directory

Strong hardware/software troubleshooting skills

CompTIA A+ or Network+ certification preferred

Excellent communication, customer service, and time-management skills

Ability to work independently, prioritize tasks, and meet deadlines

A self-motivated professional comfortable handling complex technical assignments with general guidance, who brings good judgment, initiative, and a customer-first mindset to every interaction.

Apply