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Remote It Help Desk Jobs in Oak Ridge, TN (NOW HIRING)

Symmetry

Remote Insurance Sales Agent

Knoxville, TN · Remote

... helping families, using industry-leading technology. THIS IS A COMMISSION ONLY POSITION ... Our agents call through leads from clients who requested our information. Then they focus on ...

SNC-Lavalin

Licensing Engineer Energy - Remote

Oak Ridge, TN · On-site +1

$72K - $120K/yr

We connect people, data and technology to transform the world's infrastructure and energy systems ... Additional information Expected compensation range is between $72,000 - $120,000 annually depending ...

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All JobsIt Help Desk JobsRemote It Help Desk JobsRemote It Help Desk Jobs in Oak Ridge, TN

Remote It Help Desk information

See Oak Ridge, TN salary details

$12

$22

$32

How much do remote it help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote it help desk in Oak Ridge, TN is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $24.81 per hour, depending on experience, location, and employer.

What is the difference between Remote It Help Desk vs Remote Technical Support Specialist?

AspectRemote It Help DeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ or vendor-specific certifications
Work EnvironmentHelp desk ticketing systems, remote troubleshootingTechnical issue diagnosis, remote or on-site support
Industry UsageIT service providers, corporate IT departmentsIT support companies, software/hardware vendors

Remote It Help Desk and Remote Technical Support Specialist roles share similar certifications and work environments, often overlapping in troubleshooting and customer service. However, the Help Desk typically handles initial support tickets and basic issues, while Technical Support Specialists may resolve more complex technical problems. Both roles are essential in IT support, with the main difference being the complexity of issues handled.

What are some common challenges faced by remote IT help desk professionals, and how can they be managed effectively?

Remote IT Help Desk professionals often encounter challenges such as troubleshooting technical issues without direct access to users' devices, managing communication across different time zones, and maintaining clear documentation. To manage these effectively, it's important to utilize robust remote-access tools, establish clear communication protocols, and keep detailed records of support requests and resolutions. Consistent collaboration with team members and proactive learning about emerging technologies can also help remote IT Help Desk staff overcome these challenges and provide excellent support.

What are the key skills and qualifications needed to thrive as a remote IT help desk professional?

To thrive as a Remote IT Help Desk professional, you need a strong understanding of computer systems, troubleshooting, networking, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop software, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure efficient technical support, high customer satisfaction, and minimal downtime for users.

What is a remote IT help desk?

A Remote IT Help Desk is a service that provides technical support and assistance to users over the phone, email, or online chat, without being physically present on-site. IT Help Desk professionals troubleshoot issues related to software, hardware, networks, and other technology systems. They help resolve problems such as login issues, software installations, connectivity problems, and device malfunctions. Remote IT Help Desk services are commonly used by businesses to ensure quick and efficient support for employees, regardless of their location.
What are popular job titles related to Remote It Help Desk jobs in Oak Ridge, TN? For Remote It Help Desk jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Remote It Help Desk jobs in Oak Ridge, TN look for? The top searched job categories for Remote It Help Desk jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Remote It Help Desk jobs? Cities near Oak Ridge, TN with the most Remote It Help Desk job openings:
Remote It Help Desk jobs near you
Infographic showing various Remote It Help Desk job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 92% Full Time, 6% Temporary, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $46,037 per year, or $22.1 per hour.

Mortgage Loan Originator

Jet Direct Mortgage

Knoxville, TN • Remote

Full-time

Medical, Dental, Life, Retirement

Re-posted 13 days ago

Job description

Salary:

Join Our Team as a Mortgage Loan Originator!


Beyond the Basics: What Makes Jet Direct Mortgage Different?


We know you've heard it all before: "competitive compensation," "quick turn times," "in-house products." While we are proud to offer all of these industry standards, we understand that you're looking for more than just the minimumyou're looking for a true partner in your career.


At Jet Direct Mortgage, we've listened to our team and have made massive investments to equip you with a truly world-class operating environment. We believe in empowering our originators, which is why we've implemented cutting-edge tools, including:

  • World-Class Origination Software & CRM
  • Intuitive Mobile Mortgage Application Technology
  • Advanced Marketing Automation Platform
  • Comprehensive Data Reporting & Analytic Software


Our Differentiators: Compensation & Operational Advantage

We believe in supporting your success with the industry's best operational environment and compensation model.

  • Competitive Pay scales, no overlays, no expenses for things you don't use, contact us to discuss our extremely aggressive compensation packages.
  • We handle all underwriting in house with our own underwriters including NON-QM & and our own products so no need to ask multiple account executives about products.


Our mission is clear: to be the #1 Brand and Premier Local Lender in every state we serve. We achieve this by committing to our team and our clients in four key areas:

  • Culture:Providing a welcoming and world-class culture to support your professional growth and well-being.
  • Technology:Delivering cutting-edge solutions to simplify and solve issues for both you and your clients.
  • Value:Offering the highest value and most competitive pricing to ensure your success in the market.
  • Service:Committing to the best-in-class service experience for our team members and everyone we serve.


Your Role and What You'll Bring to Our Team We are looking for experienced, ethical, and passionate professionals ready to join us as Mortgage Loan Officers/Originators (MLOs). We seek individuals who:

  • Are experienced, honest, ethical, and hardworking team players.
  • Find genuine fulfillment in working with clients and helping them achieve their dreams of homeownership.
  • Possess the organizational skills to manage a successful pipeline and efficiently collect necessary documentation.
  • Are dedicated to providing superior customer service by engaging consumers, determining their needs, and thoughtfully offering the appropriate mortgage products.
  • Are driven to meet individual monthly sales goals, contributing to both your success and the team's mission.
  • Are proactively looking to build and expand a professional network to self-generate business and secure their long-term future.


Qualifications We Value To ensure compliance and excellence, successful candidates will possess:

  • An active, approved STATE NMLS license is a must.
  • A detail-oriented approach coupled with demonstrated, thoughtful decision-making skills.
  • The discipline to maintain all mortgage licenses by completing mandatory annual continuing education.
  • A solid, working understanding of appraisals, title reports, and product guidelines.
  • Proficiency in utilizing technical systems and programs, such as Encompass.
  • Current knowledge of regulatory, policy, and compliance issues relevant to the mortgage industry.
  • The ability and passion to maintain and grow a network of prospects, customers, Realtors, and referral partners.
  • Being bilingual is a valuable asset (A PLUS!)


Your Commitment to Us Is Rewarded (Naturally!) When you join Jet Direct Mortgage, you can confidently expect us to support your career with:

  • Competitive Pay scales, no overlays, no expenses for things you don't use we are always open to discuss our extremely aggressive compensation packages.
  • Truly Competitive Compensation and motivating incentive plans.
  • Excellent Benefit Packages including comprehensive Medical, Dental, 401(k) retirement plans, Life Insurance, and more.
  • We handle all underwriting in house with our own underwriters including NON-QM & and our own productsno need to ask multiple account executives about products.
  • Dedicated Loan officer assistant, and Sale Liaison, and mentor to support your originations and growth.
  • Dedicated In-House Processing and Underwriting Teams whose primary focus is to support you and streamline closings.
  • A Creative, Sales-Driven Marketing Team providing the tools and campaigns you need to stand out.
  • Reliable Technical Support for help desk services, advanced data reporting, lead management, and equipment troubleshooting.
  • Active Assistance in growing your network of Realtors and other essential referral sources, fostering long-term business relationships.


We look forward to partnering with you on your next career step!