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Remote It Asset Management Jobs in Ohio (NOW HIRING)

BravoTech

IT Service Desk II

Columbus, OH · On-site +1

Remote (Candidates must reside within commuting distance of the Central Ohio area.) Key ... Experience with endpoint software deployment and IT asset management. * Knowledge of business ...

Deloitte

Manager - ServiceNow

Cleveland, OH · On-site +1

... Technology Operations Management, Information Technology Asset Management, and Third-Party Risk ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Deloitte

Manager - ServiceNow

Columbus, OH · On-site +1

... Technology Operations Management, Information Technology Asset Management, and Third-Party Risk ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Deloitte

Cyber ServiceNow - Consultant

Dayton, OH · Remote

... across IT Operations Management, IT Asset Management, Integrated Risk Management, Security ... This compensation range is specific to a Remote role and takes into account the wide range of ...

Deloitte

Cyber ServiceNow - Consultant

Columbus, OH · Remote

... across IT Operations Management, IT Asset Management, Integrated Risk Management, Security ... This compensation range is specific to a Remote role and takes into account the wide range of ...

Deloitte

Cyber ServiceNow - Consultant

Cleveland, OH · Remote

... across IT Operations Management, IT Asset Management, Integrated Risk Management, Security ... This compensation range is specific to a Remote role and takes into account the wide range of ...

Deloitte

Cyber ServiceNow - Consultant

Cincinnati, OH · Remote

... across IT Operations Management, IT Asset Management, Integrated Risk Management, Security ... This compensation range is specific to a Remote role and takes into account the wide range of ...

Deloitte

Manager - ServiceNow

Cincinnati, OH · On-site +1

... Technology Operations Management, Information Technology Asset Management, and Third-Party Risk ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Deloitte

Manager - ServiceNow

Dayton, OH · On-site +1

... Technology Operations Management, Information Technology Asset Management, and Third-Party Risk ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... Experience leading teams, managing priorities, and supporting remote employees * Strong ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... Experience leading teams, managing priorities, and supporting remote employees * Strong ...

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

Lead, coach, and develop a remote team of IT training and application support specialists * Assign workloads, manage schedules, establish priorities, and monitor team performance * Oversee the ...

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All JobsIt Asset Management JobsRemote It Asset Management JobsRemote It Asset Management Jobs in Ohio

Remote It Asset Management information

What is remote IT asset management?

Remote IT asset management is the process of tracking, monitoring, and maintaining an organization’s IT assets, such as computers, software, and network equipment, from a remote location. This approach enables IT teams to manage devices and software across different sites without being physically present, increasing efficiency and reducing downtime. It often involves using specialized software tools to automate inventory tracking, software updates, and compliance checks, ensuring all assets are secure and up-to-date.

What are the key skills and qualifications needed to thrive as a remote IT asset management professional?

To excel in Remote IT Asset Management, you need a solid understanding of IT hardware and software inventory processes, asset lifecycle management, and often a relevant degree or certification such as ITIL or CompTIA IT Asset Management. Familiarity with asset management systems like ServiceNow, Lansweeper, or IBM Maximo, as well as proficiency in remote collaboration tools, is typically required. Strong organizational skills, attention to detail, and effective communication are vital soft skills for coordinating with distributed teams and ensuring data accuracy. These competencies are crucial for maintaining compliance, optimizing asset utilization, and supporting cost-effective IT operations in remote work environments.

What are some common challenges faced by professionals in remote IT asset management, and how can they be addressed?

One common challenge in remote IT Asset Management is maintaining accurate, real-time visibility of hardware and software assets across distributed locations. This often requires the use of robust asset tracking tools and clear communication channels with on-site contacts. Professionals must also ensure compliance with licensing agreements and security policies, which can be more complex when assets are offsite. Regular audits, automation, and standardized processes help address these challenges, making organization and collaboration with IT support teams crucial.

What is the difference between Remote It Asset Management vs Remote IT Support Specialist?

AspectRemote It Asset ManagementRemote IT Support Specialist
Primary FocusManaging and tracking IT assets, inventory, and lifecycleProviding technical support and troubleshooting for users
Required SkillsAsset tracking, inventory management, basic networkingTroubleshooting, software/hardware support, customer service
CertificationsIT Asset Management certifications, CompTIA A+CompTIA A+, Microsoft Certified, Cisco certifications
Work EnvironmentAsset databases, management tools, remote monitoringHelp desks, remote support tools, user interaction

While both roles involve remote work within the IT industry, Remote It Asset Management focuses on tracking and managing IT assets, whereas Remote IT Support Specialists provide direct technical assistance to users. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

What are popular job titles related to Remote It Asset Management jobs in Ohio?

For Remote It Asset Management jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote It Asset Management jobs in Ohio look for?

The top searched job categories for Remote It Asset Management jobs in Ohio are:

Remote It Asset Management jobs near you
Infographic showing various Remote It Asset Management job openings in Ohio as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution.

IT Service Desk II

BravoTech

Columbus, OH • On-site, Remote

Full-time

Posted 29 days ago

Job description


IT Service Desk Support SpecialistDeliver Exceptional IT Support That Keeps Business Moving
We're looking for a customer-focused IT Service Desk Support Specialist to provide remote technical support for a growing organization. In this role, you'll resolve IT incidents, troubleshoot hardware and software issues, and collaborate with field support teams to deliver outstanding service. While the position is primarily remote, occasional on-site support may be required for hands-on technical assistance.
Location: Remote (Candidates must reside within commuting distance of the Central Ohio area.)
Key Responsibilities
  • Provide technical support to end users via phone, email, and chat.
  • Diagnose and resolve hardware, software, network, and connectivity issues remotely.
  • Escalate complex issues to Field Support or specialized IT teams while ensuring smooth handoffs.
  • Deliver occasional on-site support for technical issues requiring physical presence.
  • Document incidents, service requests, and resolutions within the IT ticketing system.
  • Keep users informed with timely updates throughout the support process.
  • Assist with software deployments, system updates, and IT asset management.
  • Identify recurring issues and recommend process improvements and long-term solutions.
  • Create and maintain knowledge base documentation.
  • Follow ITIL best practices and contribute to continuous improvement initiatives.
  • Support business continuity and disaster recovery testing activities.
Required Qualifications
  • Experience providing IT Service Desk or Help Desk support in a fast-paced environment.
  • Strong knowledge of Windows 10/11, Microsoft 365, Azure Active Directory, and on-premises Active Directory.
  • Experience using IT service management (ITSM) platforms and ticketing systems.
  • Proven ability to troubleshoot hardware, software, network, and remote connectivity issues.
  • Excellent customer service, communication, and problem-solving skills.
  • Ability to manage multiple priorities while maintaining a high level of service.
  • Ability to explain technical concepts clearly to non-technical users.
  • Must reside within normal commuting distance of the Central Ohio area for occasional on-site support.
Preferred Qualifications
  • Experience working in an ITIL-based support environment.
  • Experience with endpoint software deployment and IT asset management.
  • Knowledge of business continuity or disaster recovery processes.
  • Experience identifying trends and recommending service improvements.
Why Join Us
  • Work primarily from home while supporting a collaborative IT organization.
  • Be part of a team dedicated to delivering exceptional customer service.
  • Gain exposure to a broad range of enterprise technologies and support environments.
  • Contribute to process improvements that enhance the end-user experience.
Apply Today
If you're passionate about technology, enjoy solving technical challenges, and thrive in a customer-focused environment, we'd love to hear from you. Apply today and help deliver reliable IT support that keeps our business running smoothly.
Meet Your Recruiter
Andrea Lee
Text me about this job - 972-419-1609
Please include your name and Job Title in your Text.
Thanks!
972-419-1609 ALee@BravoTech.com
972-419-1609 ALee@BravoTech.com
About Columbus, OH
Ready to embark on an exciting career journey in the vibrant Columbus, Ohio area? Known for its thriving job market, outstanding quality of life, and abundance of opportunities for professional growth, this city beckons with its infectious energy and welcoming community. Home to the renowned Columbus Museum of Art, the historic Ohio Theatre, and the beloved Columbus Blue Jackets hockey team, this region seamlessly combines art, culture, and sports to create a dynamic environment that caters to diverse interests. With delectable cuisine, picturesque parks like the beautiful Franklin Park Conservatory and Botanical Gardens, and a bustling downtown scene, Columbus is a destination brimming with charm. Take the first step towards your dream job today by exploring our job listings in this lively and enchanting locale.

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