Remote Intake Specialist Jobs in Rochester, NY (NOW HIRING)

Life at aptihealth

aptihealth is a fast-growing health tech company transforming behavioral healthcare. Our digital platform and affiliated medical group make it easier for people to access high-quality care when and where they need it. You’ll join a mission-driven team that’s curious, collaborative, and passionate about improving lives through technology and care innovation. Here, ideas turn into action and learning happens every day. We’re proud to be named one of the world’s top health tech companies of 2025, recognized for advancing digital behavioral healthcare. Together, we’re building a better, more accessible future for mental health.

Your Role

As a Licensed Clinical Psychologist - Intake Specialist, you will play a crucial role in assessing and guiding patients through the initial stages of their patient journey. You will facilitate a diagnostic interview and incorporate relevant data collected during the evaluation to formulate an initial diagnosis and treatment recommendations. Next, you will pair patients with a Licensed Behavioral Health Specialist who are best qualified to meet the patients' needs. You will use your clinical proficiency, along with the aptihealth platform, to assist our patients in achieving their best possible outcomes.

Be part of a company that is uniquely connecting members with mental health professionals to ultimately impact the lives of millions. If you have a passion for innovation, implementation, and result-driven patient care – join our team!

Requirements

• Licensed Clinical Psychologist in New York State with a PsyD or PhD in Clinical Psychology
• 3+ years’ experience in diagnostic assessment and formulation
• 3+ years’ experience in providing individual therapy
• Experience working with a broad behavioral health population, including anxiety, depression, trauma-related concerns, and other behavioral health conditions, and determining appropriate treatment recommendations and level of care
• Experience working with children and adolescents, including patients as young as age 5
• Experience assessing for crisis situations and suicide or self-harm risk as part of diagnostic or intake assessments
• Strong interpersonal and communication skills with a compassionate and patient-centered approach
• Ability to work independently and collaboratively within a virtual clinical team, including coordinating treatment and supporting transitions of care
• Experience using electronic health records, telehealth platforms, and electronic clinical documentation workflows in a remote clinical environment, including completing diagnostic assessments, treatment recommendations, and risk documentation electronically
• Professional proficiency in English
• Some early evening/weekend hours required
• Reliable high-speed internet and access to a private, professional workspace that supports confidential patient conversations and HIPAA-compliant telehealth services
• Experience working within an interdisciplinary or collaborative care model is a plus
• Bilingual or multilingual proficiency is a plus

Benefits

• Comprehensive Medical, Dental, and Vision plans available
• Paid Time off, Sick Time and Paid Company Holidays
• 401k Retirement Savings Program with 2% Company matching
• Voluntary Life Insurance
• Employee Assistant Program (EAP)
• Annual business-related expenses stipend
• Competitive salary of 90000-110000 USD/year + Productivity Incentives
• Work from home with flexible working hours