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Remote Intake Specialist Jobs in Rochester, NY (NOW HIRING)

Billing Specialist

Rochester, NY · On-site +1

$21 - $26/hr

Beacon Solutions Group, a subsidiary of The Bonadio Group, is looking for a Billing Specialist. This person will provide billing services and general revenue cycle services to health care clients ...

Remote Intake Specialist information

See Rochester, NY salary details

$11

$20

$31

How much do remote intake specialist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote intake specialist in Rochester, NY is $20.53, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.55 per hour, depending on experience, location, and employer.

What is a Remote Intake Specialist job?

A Remote Intake Specialist is responsible for gathering and processing client or patient information for a company, typically in healthcare, legal, or customer service industries. They conduct initial screenings, verify details, and ensure accurate documentation. Working remotely, they communicate via phone, email, or online platforms to collect necessary data. Strong communication, attention to detail, and organizational skills are essential for this role.

What are the typical daily responsibilities of a Remote Intake Specialist?

As a Remote Intake Specialist, your daily responsibilities often include reviewing inbound referrals or inquiries, collecting and verifying client or patient information, entering data into secure digital systems, and communicating with clients or colleagues via phone, email, or chat. You may also coordinate initial appointments, clarify documentation requirements, and follow up on incomplete records. Much of your work is self-directed, and you’ll frequently interact with other team members such as case managers, healthcare providers, or administrative staff. This collaborative, detail-oriented workflow helps ensure accurate and efficient onboarding of clients or patients into company services.

What are the key skills and qualifications needed to thrive in the Remote Intake Specialist position, and why are they important?

To thrive as a Remote Intake Specialist, you need strong organizational skills, attention to detail, and experience in customer service or healthcare administration, often supported by a high school diploma or higher education. Familiarity with CRM software, electronic health record (EHR) systems, and secure data entry platforms is commonly required. Excellent verbal and written communication, problem-solving, and the ability to work independently are valuable soft skills for this role. These abilities enable you to efficiently gather and process client or patient information while maintaining accuracy and professionalism in a remote work environment.

What are the most commonly searched types of Intake Specialist jobs in Rochester, NY? The most popular types of Intake Specialist jobs in Rochester, NY are:
What are popular job titles related to Remote Intake Specialist jobs in Rochester, NY? For Remote Intake Specialist jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Intake Specialist jobs in Rochester, NY look for? The top searched job categories for Remote Intake Specialist jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Intake Specialist jobs? Cities near Rochester, NY with the most Remote Intake Specialist job openings:
Infographic showing various Remote Intake Specialist job openings in Rochester, NY as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,711 per year, or $20.5 per hour.
Licensed Clinical Psychologist - Intake Specialist (Remote)

Licensed Clinical Psychologist - Intake Specialist (Remote)

aptihealth

Rochester, NY • Remote

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Life at aptihealth

aptihealth is a fast-growing health tech company transforming behavioral healthcare. Our digital platform and affiliated medical group make it easier for people to access high-quality care when and where they need it. You’ll join a mission-driven team that’s curious, collaborative, and passionate about improving lives through technology and care innovation. Here, ideas turn into action and learning happens every day. We’re proud to be named one of the world’s top health tech companies of 2025, recognized for advancing digital behavioral healthcare. Together, we’re building a better, more accessible future for mental health.

What We Offer

  • The chance to make life better for millions of people
  • Smart, supportive colleagues who care about what they do
  • A place where new ideas quickly turn into real results
  • A culture that values curiosity, collaboration, and inclusion
  • A team built on trust, accountability, and continuous learning
  • Flexible working hours

Your Role

As a Licensed Clinical Psychologist, you will play a crucial role in assessing and guiding patients through the initial stages of their patient journey. You will facilitate a diagnostic interview and incorporate relevant data collected during the evaluation to formulate an initial diagnosis and treatment recommendations. Next, you will pair patients with a Licensed Behavioral Health Specialist who are best qualified to meet the patients' needs. You will use your clinical proficiency, along with the aptihealth platform, to assist our patients in achieving their best possible outcomes.

Be part of a company that is uniquely connecting members with mental health professionals to ultimately impact the lives of millions. If you have a passion for innovation, implementation, and result-driven patient care – join our team!

Requirements

  • Licensed Clinical Psychologist in New York State (PsyD, PhD)
  • 3+ years’ experience in diagnostic assessment and formulation
  • 3+ years’ experience in providing individual therapy
  • Strong interpersonal and communication skills with a compassionate and patient-centered approach.
  • Ability to work independently and collaboratively within a virtual clinical team
  • Passionate about being a trusted partner to transform behavioral healthcare
  • Some early evening/weekend hours required

Responsibilities

  • Conduct a comprehensive, high-quality intake assessment to identify new patients' needs and barriers using a proprietary biopsychosocial assessment
  • Communicate effectively with patients while exhibiting competencies in diagnostic assessment/formulation and the provision of behavioral health services
  • Provide treatment recommendations at the conclusion of the intake assessment and collaborate with other members of the clinical team to ensure a coordinated and seamless transition to ongoing care
  • Maintain an accurate, confidential, and detailed record of patient assessment and ensure compliance with relevant intake documentation and regulations
  • Assess and screen patients for any potential crisis situations or urgent mental health needs

Benefits

  • Comprehensive Medical, Dental, and Vision plans available
  • Paid Time off, Sick Time and Paid Company Holidays
  • 401k Retirement Savings Program with 2% Company matching
  • Voluntary Life Insurance
  • Employee Assistant Program (EAP)
  • Annual business-related expenses stipend
  • Competitive Salary + Productivity Incentives
  • Work from home with flexible working hours

The expected full-time salary range for this role is $90,000 - $110,000 annually and is dependent on a variety of factors. More information about the salary range specific to your experience and other factors will be shared during the hiring process.

About aptihealth

aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. For more information, please visit www.aptihealth.com

To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.

aptihealth, inc. | 1785 Route 9, Clifton Park, NY 12065