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Remote Intake Assessment Jobs in Pennsylvania (NOW HIRING)

Intern

Forest Hills, PA · On-site +1

$14 - $18.50/hr

Responsibilities Support client intake, assessment, and documentation processes under supervision ... Hybrid, or Remote opportunities may be available) Employment Type Internship (Part-time or ...

Intern

Forest Hills, PA · On-site +1

$14 - $18.50/hr

Support client intake, assessment, and documentation processes under supervision * Assist in ... Hybrid, or Remote opportunities may be available) Employment Type Internship (Part-time or ...

Intern

Forest Hills, PA · On-site +1

$14 - $18.50/hr

Support client intake, assessment, and documentation processes under supervision * Assist in ... Hybrid, or Remote opportunities may be available) Employment Type Internship (Part-time or ...

Intern

Forest Hills, PA · On-site +1

$14 - $18.50/hr

Responsibilities • Support client intake, assessment, and documentation processes under ... Hybrid, or Remote opportunities may be available) Employment Type Internship (Part-time or ...

As the primary point of intake for new external business opportunities across CSAA, this role ... Conduct market research, competitive intelligence, and opportunity assessments to identify emerging ...

As the primary point of intake for new external business opportunities across CSAA, this role ... Conduct market research, competitive intelligence, and opportunity assessments to identify emerging ...

As the primary point of intake for new external business opportunities across CSAA, this role ... Conduct market research, competitive intelligence, and opportunity assessments to identify emerging ...

Casework Specialist, CYF

PA · On-site +1

$56K/yr

Government Services Center - Westtown, PA Job Type: Full Time, Non Exempt Remote Employment ... assessment, engagement and writing skills for a Casework Specialist position in the Intake ...

Government Services Center - Westtown, PA Job Type: Full Time, Non Exempt Remote Employment ... Caseworkers in the Intake Services Unit respond and assess the reports of concern for children that ...

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Remote Intake Assessment information

What is a remote intake assessment?

A Remote Intake Assessment is an initial evaluation conducted virtually, often by phone or video call, to gather key information about a client or patient. This process is commonly used in healthcare, counseling, or social services to determine the needs, background, and appropriate next steps for individuals seeking assistance. It allows organizations to efficiently screen and triage clients before providing further services, all without requiring in-person meetings. Remote Intake Assessments are especially valuable for improving accessibility and reducing wait times.

What are the key skills and qualifications needed to thrive as a remote intake assessment specialist, and why are they important?

To excel as a Remote Intake Assessment Specialist, you need strong assessment, interviewing, and documentation skills, often supported by a background in social work, counseling, or healthcare. Familiarity with telehealth platforms, electronic case management systems, and secure data handling is typically required. Outstanding interpersonal communication, empathy, and active listening help build rapport and accurately understand client needs. These competencies ensure accurate assessments, effective client engagement, and compliance with privacy regulations in a remote environment.

What are some common challenges faced by professionals in remote intake assessment roles, and how can they be addressed?

Professionals in Remote Intake Assessment roles often encounter challenges such as establishing rapport with clients virtually, managing technology issues, and ensuring thorough data collection without face-to-face interaction. To address these, it’s important to use clear communication techniques, maintain a reliable internet connection, and leverage digital tools for documentation. Regular collaboration with team members and ongoing training in tele-assessment best practices can also help maintain high-quality service and client engagement.

What is the difference between Remote Intake Assessment vs Remote Patient Coordinator?

AspectRemote Intake AssessmentRemote Patient Coordinator
CredentialsTypically requires healthcare-related certifications or trainingUsually requires healthcare administration or customer service experience
Work EnvironmentConducted remotely, often via phone or video callsRemote, managing patient scheduling and communication
Employer & IndustryHealthcare providers, telehealth companiesHospitals, clinics, telehealth services
Search & Comparison IntentUnderstanding initial patient assessment rolesManaging patient flow and communication

Remote Intake Assessments focus on evaluating patient needs remotely, often requiring healthcare certifications. Remote Patient Coordinators handle scheduling and communication, with a broader administrative role. Both roles are remote and healthcare-related but differ in responsibilities and credentials.

What are the most commonly searched types of Intake Assessment jobs in Pennsylvania?

The most popular types of Intake Assessment jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Intake Assessment jobs?

Cities in Pennsylvania with the most Remote Intake Assessment job openings:

Infographic showing various Remote Intake Assessment job openings in Pennsylvania as of August 2026, with employment types broken down into 75% Full Time, 19% Part Time, and 6% Contract. Highlights an 13% In-person, and 87% Remote job distribution.

PI Intake Paralegal - Primarily Remote

Edgar Snyder & Associates, LLC

Pittsburgh, PA • On-site, Remote

Full-time

Re-posted 8 days ago


Job description

Job Type
Full-time
Description
We are excited to add a new Personal Injury Intake Paralegal to our intake team, a client-focused professional who can manage calls with potential clients while applying personal injury paralegal knowledge and legal common sense (without providing legal advice).
ESA employees enjoy a hybrid work arrangement, generous benefits, professional development, and a fast-paced, supportive environment rooted in our core values of excellence, honesty & integrity, trust & fairness, client-centeredness, empathy, and professionalism. This position would be primarily a remote-working position with occasional in-office days for training, collaboration, and firm meetings.
Core Job Functions:
  • Serve as one of the first points of contact for prospective personal injury clients by handling incoming and new client calls for evaluation with primary focus on identifying viable personal injury cases.
  • Leverage prior personal injury experience to recognize legal issues, spot red flags, assess injury related facts, and identify potential cases through thorough and strategic intake interviews.
  • Conduct detailed intake interviews by gathering critical facts identifying missing or unclear information and preparing accurate call sheets as concise case summaries that assist attorneys in early case evaluation.
  • Use paralegal experience and legal common sense to evaluate basic case criteria and escalate matters to attorneys without offering legal advice.
  • Provide exceptional customer service while communicating with callers who may be distressed or injured, resolving actions to complete missing or unknown information, and forwarding all calls to the appropriate attorney phone or e-mail.
  • Organize and maintain early-stage case files ensuring accurate data entry and proper documentation.
  • Convey excellent phone etiquette and outstanding customer service.
  • Be a team player, able to assist others in the department to accomplish daily tasks.
  • Maintain strict confidentiality and collaborate effectively with both the intake and personal injury teams.

Requirements
  • Knowledge of the personal injury legal process including injuries and treatment, medical billing and coordination of benefits, property damage, understand basic Pennsylvania insurance information including first party benefits, full tort and limited tort, and uninsured & underinsured insurance coverage.
  • Empathetic, professional communicator with strong phone etiquette.
  • Excellent multitasking, time management, and organizational skills.
  • Ability to work independently and in a team-oriented, fast-paced environment.
  • Strong computer skills, including MS Office and database entry platforms.
  • Strict adherence to confidentiality.
  • Schedule: Monday-Friday with weekend availability as needed.
  • Primarily remote schedule with the ability to work in the Pittsburgh office for in-person mandatory meetings as needed.

Qualifications
  • Minimum of two (2) years of paralegal experience in personal injury law required.
  • Candidates should be located within a reasonable commuting distance of our Pittsburgh (North Shore) office. We generally define this as being within a 50 minute drive during peak traffic hours to ensure a sustainable work-life balance and on-site collaboration.
  • Paralegal degree or certificate (with relevant experience required ).