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Remote Insurance Case Management Jobs in Alberta

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Remote Insurance Case Management information

What are the key skills and qualifications needed to thrive as a remote insurance case manager, and why are they important?

To thrive as a Remote Insurance Case Manager, you need a solid understanding of insurance policies, claims processes, and case management principles, typically supported by a relevant degree or insurance certifications. Familiarity with case management software, claims processing systems, and secure communication platforms is essential. Excellent organizational skills, attention to detail, and strong written and verbal communication make someone stand out in this role. These skills ensure accurate, efficient handling of cases, effective client support, and compliance with regulatory standards in a remote environment.

What are some common challenges faced in remote insurance case management, and how can they be addressed?

Remote insurance case managers often face challenges such as coordinating care and communication across multiple stakeholders, managing large caseloads, and ensuring timely follow-ups without in-person interactions. To address these, it’s important to utilize robust digital tools for secure documentation and communication, establish clear routines for regular check-ins with clients and providers, and stay organized with task management software. Proactive communication and collaboration with both internal team members and external partners are key to overcoming the distance barrier and ensuring high-quality case management.

What is remote insurance case management?

Remote insurance case management involves overseeing and coordinating insurance claims or cases from a remote location, often working from home or another off-site setting. Professionals in this role assess client needs, communicate with policyholders, healthcare providers, and other stakeholders, and ensure that cases are processed efficiently and in compliance with regulations. Technology and secure software platforms are used to track cases, maintain documentation, and facilitate virtual communication. This role is common in health, disability, and life insurance, and requires strong organizational, communication, and analytical skills.

What is the difference between Remote Insurance Case Management vs Remote Insurance Claims Adjuster?

AspectRemote Insurance Case ManagementRemote Insurance Claims Adjuster
CredentialsTypically requires insurance or case management certificationsRequires claims adjusting licenses or certifications
Work EnvironmentCoordinate with clients, providers, and insurers to manage casesEvaluate and settle insurance claims, often reviewing documentation
Industry UsageUsed across health, auto, and property insurance sectorsPrimarily in auto, property, and health insurance claims
Search & Comparison IntentPeople seeking case management roles or servicesPeople comparing claims adjusting roles or careers

Remote Insurance Case Management involves coordinating and managing insurance cases, focusing on client advocacy and case resolution. In contrast, Remote Insurance Claims Adjusters evaluate and settle insurance claims by reviewing evidence and documentation. Both roles require industry-specific certifications and are integral to the insurance industry, but they serve different functions within the claims process.

What are popular job titles related to Remote Insurance Case Management jobs in Alberta? For Remote Insurance Case Management jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Case Management jobs in Alberta look for? The top searched job categories for Remote Insurance Case Management jobs in Alberta are:
What cities in Alberta are hiring for Remote Insurance Case Management jobs? Cities in Alberta with the most Remote Insurance Case Management job openings:
Infographic showing various Remote Insurance Case Management job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Management Consultant / Project Management - Edmonton (future opportunities - 2026)

SIA

Edmonton, AB • On-site, Remote

Full-time

Medical, Dental, Vision, Life

Re-posted 5 days ago


Job description

Company Description

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes.

Job Description

Our Western Canada Team is looking to grow and expand, offering unique opportunities to engage with high-profile clients and drive transformative initiatives across diverse industries. We are seeking an exceptional Management Consultant with a strong background in Project Management and experience in Consulting, Utilities, IT, or Oil & Gas.

The ideal candidate will bring a solid understanding of industry best practices, a broad knowledge of business and technology solutions, and hands-on experience managing complex business processes or technology transformation projects. In addition, the candidate should demonstrate an understanding of emerging AI capabilities, including Generative AI and agentic AI, and how these technologies can be applied responsibly to improve productivity, enhance decision-making, streamline operations, and support innovation across client environments.

As a Project Manager, you will lead and oversee complex initiatives from planning through delivery, ensuring projects are completed successfully, on time, and with a strong focus on client satisfaction. You will work closely with stakeholders to identify opportunities for process improvement, technology enablement, and AI-driven transformation, while helping clients navigate change and adopt new ways of working.

If you are a results-driven professional with a proven track record in project delivery, consulting, and transformation across any of these sectors — and you are interested in helping organizations leverage both traditional and emerging technologies, including AI — we encourage you to apply and be part of our dynamic and growing team.

Must be local to Edmonton and the surrounding area – and willing to work in a hybrid environment with a combo of remote and on-client site.

**Please note the following:

  • Applications will be reviewed on a rolling basis, and the position will remain open until a suitable candidate is found.
  • While our offices are located in Alberta, you may be asked to work East Coast hours should our client have that requirement.

Key Responsibilities:

  • Collaborate with clients to define business objectives, scope, success criteria, and project strategy.
  • Develop and manage project plans, timelines, milestones, resources, risks, and dependencies.
  • Build strong relationships with internal and external stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
  • Facilitate meetings, workshops, and status updates to support engagement and decision-making.
  • Lead project execution, ensuring delivery remains on scope, schedule, budget, and aligned with quality expectations.
  • Monitor performance, resolve issues, and maintain project momentum.
  • Define and track KPIs, conduct post-implementation reviews, and apply lessons learned to improve future delivery.
  • Mentor and coach team members while staying current on industry trends and project management best practices.
  • Demonstrate strong management consulting capabilities, including structured problem-solving, analytical thinking, executive-level communication, stakeholder management, business case development, and the ability to translate complex and ambiguous business challenges into practical, actionable recommendations.
Qualifications

Mandatory Requirements:

  • Experience working in Consulting, Utilities, IT, or an Oil & Gas is a must.
  • A leader with 7-10+ years experience working as a Project Manager, including experience on complex, high-visibility, and enterprise-wide/cross-functional projects
  • Proven track record and ability to collaborate with and influence large stakeholder groups representing a variety of roles, functions and business areas
  • PMP certification (or equivalent)

Other Skills & Experience:

  • Experience with Change Management and incorporating OCM best practices to your work.
  • Strong and succinct communication, presentation and facilitation skills. Ability to interact with leadership, key business stakeholders, subject matter experts and technical team members.
  • Bachelor's degree in computer science, software engineering or information technology (or equivalent education plus experience)
  • Adept at navigating complex, multi-dimensional business and technology environments utilizing structured and systematic thinking and approaches combined with available and often incomplete information to identify and execute on critical path priorities. 
  • Critical thinker and problem-solver with the ability to adapt as information, project and environment variables evolve.
  • “Someone who doesn’t have all the answers - but knows how to get them”

Additional Information

WHAT DO WE OFFER? 

This is an opportunity to join a rapidly growing team to serve some of the most exciting and highly respected companies in the world. You will have the opportunity to provide clients with pioneer mind-set thinking, customized solutions, and you will often have the satisfaction of seeing the impact of your work on their business. We are committed to a healthy work-life integration.

BENEFITS

  • Competitive salary with a clear and structured yearly salary increase and bonuses
  • Healthcare that includes dental, vision, life insurance, and RRSP contributions
  • Career advocacy program that supports achieving personal development goals through coaching, collaboration, and real-time feedback
  • Robust learning and development platform through the Sia Institute, Working Groups and Training
  • Reimbursement for continuing education and certifications
  • Your team will consist of highly educated, specialised and entrepreneurial consultants within a company which is a successful player in the global consulting market
  • Working in an  environment which creates opportunities to share knowledge and work together on international projects with colleagues all over the world

DEIB

Diversity, equity, inclusion, and belonging (DEIB) are part of Sia’s DNA. Thanks to our expertise in several sectors and our international growth, our teams include a variety of experiences and cultures. We’re confident that promoting DEIB creates an environment in which everyone can reach their full potential.

Our global network, DEIB@Sia, brings together our people worldwide to facilitate local and global progress, focused on the following areas:

  • Gender equality (global Gender Equality Index score of 91/100 for FY19-20)
  • LGBTQ+
  • Race & Ethnicity
  • Working Parents
  • Disabilities

To learn more about Sia, please visit: 

https://www.sia-partners.com/en/join-us

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.