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Remote Insurance Case Management Jobs (NOW HIRING)

Ethos Life

Insurance Case Manager

$90K - $120K/yr

Significant experience in life insurance new business, case management, underwriting support, or ... Experience with Indexed Universal Life (IUL) products specifically is a plus #LI-Remote #LI-AG1 The ...

Ethos Life

Insurance Case Manager

$90K - $120K/yr

Significant experience in life insurance new business, case management, underwriting support, or ... Experience with Indexed Universal Life (IUL) products specifically is a plus #LI-Remote #LI-AG1 The ...

Managed Staffing

Case Management Coordinator

TX · Remote

$29 - $30/hr

Case Management Coordinator - Behavioral Health & Social Services Type: Full-Time, Remote (U.S.) Shift: Monday-Friday, 8 AM - 5 PM CST Position Overview Seeking a Healthcare Consultant III / Case ...

NFP Corp

Case Design Analyst

MN · Remote

This role is open to a fully remote work arrangement Monday - Friday 8am to 5pm CT. When working f ... Thorough knowledge of life insurance products, planning techniques, illustration platforms, and CRM ...

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Remote Insurance Case Management information

See salary details

$32.5K

$50.8K

$74K

How much do remote insurance case management jobs pay per year?

As of Sep 13, 2026, the average yearly pay for remote insurance case management in the United States is $50,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What is remote insurance case management?

Remote insurance case management involves overseeing and coordinating insurance claims or cases from a remote location, often working from home or another off-site setting. Professionals in this role assess client needs, communicate with policyholders, healthcare providers, and other stakeholders, and ensure that cases are processed efficiently and in compliance with regulations. Technology and secure software platforms are used to track cases, maintain documentation, and facilitate virtual communication. This role is common in health, disability, and life insurance, and requires strong organizational, communication, and analytical skills.

What are the key skills and qualifications needed to thrive as a remote insurance case manager, and why are they important?

To thrive as a Remote Insurance Case Manager, you need a solid understanding of insurance policies, claims processes, and case management principles, typically supported by a relevant degree or insurance certifications. Familiarity with case management software, claims processing systems, and secure communication platforms is essential. Excellent organizational skills, attention to detail, and strong written and verbal communication make someone stand out in this role. These skills ensure accurate, efficient handling of cases, effective client support, and compliance with regulatory standards in a remote environment.

What are some common challenges faced in remote insurance case management, and how can they be addressed?

Remote insurance case managers often face challenges such as coordinating care and communication across multiple stakeholders, managing large caseloads, and ensuring timely follow-ups without in-person interactions. To address these, it’s important to utilize robust digital tools for secure documentation and communication, establish clear routines for regular check-ins with clients and providers, and stay organized with task management software. Proactive communication and collaboration with both internal team members and external partners are key to overcoming the distance barrier and ensuring high-quality case management.

What is the difference between Remote Insurance Case Management vs Remote Insurance Claims Adjuster?

AspectRemote Insurance Case ManagementRemote Insurance Claims Adjuster
CredentialsTypically requires insurance or case management certificationsRequires claims adjusting licenses or certifications
Work EnvironmentCoordinate with clients, providers, and insurers to manage casesEvaluate and settle insurance claims, often reviewing documentation
Industry UsageUsed across health, auto, and property insurance sectorsPrimarily in auto, property, and health insurance claims
Search & Comparison IntentPeople seeking case management roles or servicesPeople comparing claims adjusting roles or careers

Remote Insurance Case Management involves coordinating and managing insurance cases, focusing on client advocacy and case resolution. In contrast, Remote Insurance Claims Adjusters evaluate and settle insurance claims by reviewing evidence and documentation. Both roles require industry-specific certifications and are integral to the insurance industry, but they serve different functions within the claims process.

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What cities are hiring for Remote Insurance Case Management jobs?

Cities with the most Remote Insurance Case Management job openings:

What states have the most Remote Insurance Case Management jobs?

States with the most job openings for Remote Insurance Case Management jobs include:

What are popular job titles related to Remote Insurance Case Management jobs?

For Remote Insurance Case Management jobs, the most frequently searched job titles are:

Remote Insurance Case Management jobs near you
Infographic showing various Remote Insurance Case Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $50,841 per year, or $24.4 per hour.

Insurance Case Manager

Remote

Ethos Life
See more jobs at Ethos Lifeexternal

$90K - $120K/yr

Full-time

Posted 25 days ago

Job description

About Ethos
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
About the role
We're looking for an Insurance Case Manager to own a portfolio of pending applications, investigate why they're stuck, and drive them to resolution by working directly with carriers, underwriting, new business, policy administration, and agents. This is not a traditional case-processing role: we need someone who can diagnose the root cause of individual cases while also using data across the full pending book to identify systemic patterns and recommend process improvements.
Duties and Responsibilities:
  • Own and actively manage a portfolio of pending or stalled life insurance applications, with an initial focus on Indexed Universal Life (IUL)
  • Develop a working understanding of the full application-to-issue lifecycle in order to identify exactly where and why individual cases are getting stuck
  • Independently investigate complex cases, determine root cause, and identify the appropriate next action to move each case forward
  • Work across underwriting, new business, policy administration, sales/agent, and carrier teams to resolve blockers and drive cases to issue
  • Lead recurring calls with carrier partners focused on pending case status, aging, blockers, and resolution plans
  • Escalate appropriately when carrier-side or internal intervention is required to unblock a case
  • Maintain accurate, up-to-date case status, actions, and documentation in Salesforce and other internal systems
  • Use Salesforce, Mode, and Hex (or similar tools) to research individual cases, reconcile information, and analyze trends across the pending portfolio
  • Build and maintain reporting on pending inventory, aging, case stage, blockers, carrier, product, and outcomes
  • Identify systemic trends across the book of pending business rather than treating each case in isolation
  • Partner with operations, product, and systems teams when cases are affected by system defects, workflow gaps, or process limitations
  • Recommend and help implement process improvements based on recurring failure points

Qualifications and Skills:
  • Significant experience in life insurance new business, case management, underwriting support, or policy administration, with strong working knowledge of life insurance products and the application-to-issue lifecycle
  • Demonstrated ability to work independently: given a portfolio of pending cases, able to prioritize by urgency and impact, diagnose blockers, and drive resolution with minimal oversight
  • Experience partnering directly with carrier underwriting or new business teams to resolve outstanding requirements or case blockers
  • Strong analytical skills, with the ability to identify patterns and trends across a portfolio of cases rather than only resolving cases individually
  • Salesforce experience strongly preferred
  • Experience with Mode, Hex, SQL, or similar analytics/reporting tools is a significant plus
  • Excellent written and verbal communication skills, including experience leading or participating in carrier-facing calls
  • Comfortable operating in a fast-paced, evolving environment and adapting to new products and carrier processes
  • Experience with Indexed Universal Life (IUL) products specifically is a plus

#LI-Remote #LI-AG1
The US national base salary range for this full-time position is $90,000 - $120,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.
You can find further details of our US benefits at https://www.ethoslife.com/careers/
Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.

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