ZipRecruiter

Log In

2

Remote Insurance Call Center Jobs in Spokane, WA

Medix

Member Service Representative

Spokane, WA · Remote

Job Title Customer Service Representative - Member Services / Healthcare Call Center - Remote ... Member & Provider Inquiries: Answer high-volume inbound calls regarding insurance benefits ...

Corporate Tools

Sales Representative

Post Falls, ID · On-site +1

$40K/yr

Demonstrated experience in a consultative sales role, ideally in a call center or remote environment. * Strong verbal and written communication skills with the ability to articulate solutions clearly ...

Cardiac Study Center

Medical Billing Specialist

Spokane, WA · Remote

$19.67 - $35.67/hr

Medical Insurance Billing Specialist - Cardiology Cardiac Study Center Remote (Washington State Only) - Candidates must reside in WA state at the time of hire Full-Time | Monday-Friday | No Weekends ...

Talkiatry

Remote Therapist - Washington

Spokane, WA · Remote

$70K - $90K/yr

No inpatient, IOP/PHP, or crisis-call responsibilities * In-house referral network to/from ... Employer-paid health, dental, vision insurance (up to 100% of premiums) * 401(k) match with ...

next page

Showing results 1-20

All JobsInsurance Call Center JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Spokane, WA

Remote Insurance Call Center information

See Spokane, WA salary details

$10

$17

$25

How much do remote insurance call center jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for remote insurance call center in Spokane, WA is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Spokane, WA? The most popular types of Insurance Call Center jobs in Spokane, WA are:
What are popular job titles related to Remote Insurance Call Center jobs in Spokane, WA? For Remote Insurance Call Center jobs in Spokane, WA, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Spokane, WA look for? The top searched job categories for Remote Insurance Call Center jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Remote Insurance Call Center jobs? Cities near Spokane, WA with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Spokane, WA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 19% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,208 per year, or $17.4 per hour.

Customer Service / Benefits Advisor (Work from home)

AO Globe Life

Spokane, WA • On-site, Remote

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

Remote
  • Employment Type
Full-Time
  • Benefits Offered
Dental, Life, Medical, Retirement, Vision
  • Compensation
CA$70,000 to CA$100,000 per year can be made
Why Work Here?
Join us to be part of a win-win environment where teamwork, support, and harmony thrive in our virtual culture.
About the Role
AO is rapidly expanding, and we're hiring motivated Customer Care Managers to join our remote support team. If you're looking for a remote role that offers uncapped earning potential, flexible hours, and long-term career growth, this could be the right fit for you.
What You'll Do:
  • Handle client inquiries in a professional and friendly way
  • Provide solutions that meet client needs while delivering excellent service
  • Build strong, lasting client relationships through ongoing communication
  • Take part in full training and mentorship programs, with opportunities to step into leadership
What We Offer:
  • Work From Home Flexibility - Build your career from the comfort of your home
  • Earnings That Match Your Effort - Commission-based pay with unlimited income potential, plus bonuses and incentives
  • Career Growth - Clear advancement paths into leadership and management roles
  • Recognition & Rewards - Incentives, awards, and even travel opportunities for top achievers
  • Supportive Team - A collaborative environment that helps you succeed
What We're Looking For:
  • Strong communication and people skills
  • A self-motivated and reliable work ethic
  • Previous experience in customer service, call center, or sales is helpful but not required
  • Willingness to learn and grow (insurance license a plus-we provide training and guidance)
Why AO?
We're one of the fastest-growing teams in our industry, dedicated to helping families and developing future leaders. This is more than just a job-it's a career with real opportunities for growth, recognition, and reward.
Apply Now
Take the next step toward a rewarding remote career. Virtual interviews via Zoom are being scheduled now-apply today!
(Note: position is remote, but candidate must reside in BC, AB, SK, MB, ON, NL provinces or CA, WA or VA. States, for licensing reasons. Remote

Apply