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Remote Insurance Call Center Jobs in Rio Rancho, NM

boomtime

Support Representative

Albuquerque, NM · Remote

$17.50 - $23.50/hr

If you are looking for a change from a boring call center or just looking for a change, check us ... Great remote working environment! * Opportunities for career growth & advancement * Comprehensive ...

boomtime

Support Representative

Albuquerque, NM · On-site +1

$17.50 - $23.50/hr

If you are looking for a change from a boring call center or just looking for a change, check us ... Great remote working environment! * Opportunities for career growth & advancement * Comprehensive ...

Kimbrell Agency

Life Insurance Agent

Los Lunas, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... You'll call these clients, set appointments, and meet virtually to help them find the best ...

Kimbrell Agency

Life Insurance Agent

Santa Fe, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... You'll call these clients, set appointments, and meet virtually to help them find the best ...

Kimbrell Agency

Life Insurance Agent

Rio Rancho, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... You'll call these clients, set appointments, and meet virtually to help them find the best ...

Kimbrell Agency

Life Insurance Agent

Albuquerque, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... You'll call these clients, set appointments, and meet virtually to help them find the best ...

Kimbrell Agency

Life Insurance Agent

Albuquerque, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... You'll call these clients, set appointments, and meet virtually to help them find the best ...

Kimbrell Agency

Life Insurance Agent

Rio Rancho, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... You'll call these clients, set appointments, and meet virtually to help them find the best ...

Kimbrell Agency

Life Insurance Agent

Albuquerque, NM · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... You'll call these clients, set appointments, and meet virtually to help them find the best ...

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Remote Insurance Call Center information

See Rio Rancho, NM salary details

$9

$16

$23

How much do remote insurance call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote insurance call center in Rio Rancho, NM is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Rio Rancho, NM? For Remote Insurance Call Center jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Rio Rancho, NM look for? The top searched job categories for Remote Insurance Call Center jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Insurance Call Center jobs? Cities near Rio Rancho, NM with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Support Representative

Support Representative

boomtime

Albuquerque, NM • Remote

$17.50 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Company Description

At boomtime, we believe that educating and empowering people and businesses are the keys that unlock potential. We are a data-driven digital marketing agency that leverages technology to unlock your potential, helping to DRIVE more leads, ENGAGE prospects, and BUILD top-of-mind awareness. 

We start with our world-class Word of Mouth marketing experts and then leverage them with our proprietary marketing-as-a-software platform, fuse, to create efficiency through automation.

Job Description

Our customer-facing client service techs provide outstanding customer service with a strong support philosophy for our valued customers. This is a key role in supporting our core business, and a great springboard for growth within the company. If you are looking for a change from a boring call center or just looking for a change, check us out.

General Responsibilities

  • Assist customers with incoming requests via phone or email

  • Act as a technical resource for customers using our products and services

  • Helping customers and teammates via tickets and real-time discussions using a variety of research, debugging, tools, processes, detailed reporting, and documentation

  • A passion for solving customers' problems

Qualifications
  • Strong attention to detail, ability to learn quickly, self-motivated and deadline-driven

  • At least 2 years working in a marketing-driven position in a client or agency environment

  • Knowledge of social media as used for business marketing (specifically LinkedIn, Facebook a plus)

  • Understanding of and familiarity with digital marketing concepts, tactics, and tools

  • Basic knowledge of HTML / HTML5, JavaScript, DNS, Google analytics

  • Basic knowledge of email system integration for web services

  • Familiar with Windows OS functionality

  • Knowledge of websites driven by content management systems (CMS, specifically WordPress, CSS knowledge preferred)

  • Knowledge of Google performance and keyword search, [AdWords and FB/IG Ads *(preferred but can be taught)], Google Analytics, G Suite, campaigns, and monthly reporting

  • Google Certification is desired but not a requirement

Additional Information

We Offer

  • Great remote working environment!

  • Opportunities for career growth & advancement

  • Comprehensive benefits package

  • Medical insurance

  • Dental insurance

  • Vision insurance

  • 401K

  • Life insurance

  • Paid time off (PTO)

  • boomtime values and celebrates diversity

  • We are proud to be an equal employment opportunity workplace. All applicants will be considered regardless of age, color, disability, national origin, pregnancy, race, religion, sex (including gender identity and sexual orientation), or veteran status.

  • If you would like to be part of a dynamic team of intelligent and motivated people, this could be the place for you. We will challenge your existing skillset and help expand your knowledge base even more in a fast-paced engaging work environment. It's not an easy job, but it is rewarding, and we do try to have a little fun along the way.

All your information will be kept confidential according to EEO guidelines.

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