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Lowes Call Center Remote Jobs in Rio Rancho, NM (NOW HIRING)

Call Agent

Albuquerque, NM · Remote

$14.50 - $19.25/hr

Fully Remote, US, USA Contract Clearance Requirement: Other Company Description Founded in 1989 ... Call Agents perform the call center supported registration process, provide applicable referrals ...

Remote (Candidate must be residing in New Mexico) Duration: 18 Months Pay: $19.90/HR on W2 We are ... The ideal candidate will have strong experience in customer service, inbound and outbound call ...

Contact Center Rep

Albuquerque, NM · Remote

$17.25 - $22.25/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

Contact Center Rep

Albuquerque, NM · Remote

$16.25 - $21/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Lowes Call Center Remote information

See Rio Rancho, NM salary details

$9

$16

$23

How much do lowes call center remote jobs pay per hour?

As of May 31, 2026, the average hourly pay for lowes call center remote in Rio Rancho, NM is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.88 per hour, depending on experience, location, and employer.

What is a Lowes Call Center Remote job?

A Lowe's Call Center Remote job involves assisting customers with inquiries, orders, product information, troubleshooting, and general support over the phone or online. Employees work from home, using company-provided tools to handle customer concerns professionally and efficiently. These roles require strong communication skills, problem-solving abilities, and familiarity with Lowe's products and policies. Schedules may vary, including evenings and weekends, depending on business needs.

What are the key skills and qualifications needed to thrive in the Lowes Call Center Remote position, and why are they important?

To thrive as a Lowes Call Center Remote representative, you should have strong communication skills, problem-solving abilities, a high school diploma or equivalent, and prior customer service experience. Familiarity with call center software, customer relationship management (CRM) systems, and ability to navigate multiple computer applications at once is often required. Patience, active listening, adaptability, and a professional demeanor are important soft skills in this role. These competencies ensure you can effectively assist customers, resolve issues efficiently, and contribute to positive customer experiences from a remote environment.

What does a typical day look like for a remote Lowe's Call Center representative?

A typical day for a Lowe's Call Center Remote representative involves handling inbound customer calls, assisting with questions related to products, orders, or store policies, and troubleshooting issues. You’ll work independently from home, but will be supported by a virtual team and supervisors who provide training and guidance via online platforms. Representatives are expected to log all customer interactions in the CRM system, meet service metrics, and collaborate with other departments when needed to resolve complex requests. While much of your work is self-managed, regular team huddles or meetings ensure you stay informed and connected. This dynamic environment offers both flexibility and the chance to advance within the company through demonstrated performance.
What are popular job titles related to Lowes Call Center Remote jobs in Rio Rancho, NM? For Lowes Call Center Remote jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Lowes Call Center Remote jobs in Rio Rancho, NM look for? The top searched job categories for Lowes Call Center Remote jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Lowes Call Center Remote jobs? Cities near Rio Rancho, NM with the most Lowes Call Center Remote job openings:
Infographic showing various Lowes Call Center Remote job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 69% Physical, 1% Hybrid, and 30% Remote job distribution, with an average salary of $33,683 per year, or $16.2 per hour.
Call Center Representative - NM

Call Center Representative - NM

BCForward

Albuquerque, NM • Remote

$19 - $19.90/hr

Contractor

This job post has expired 2 days ago. Applications are no longer accepted.


Job description

Call Center Representative

Worksite: Remote 

Duration:  12 months with possible extension

Start Date: 06/29/2026


Shift Schedule (post training): M-F, Any 8 hour shifts between 7:00am – 7:00 pm MST, daily hours and shifts vary

Training schedule: M-F, 8am to 4.30pm MST

Job Responsibilities

Answer incoming phone calls, chats, and/or emails

Conduct outreach phone calls and/or emails

Provide outstanding customer service

Recognize and follow call flows with scripts

Research and review customer inquiries

Research information using multiple systems

Relay research findings and outcomes to customers

Identify and escalate appropriate issues

Clearly document call information and encounters in call logs

Recognize and alert management of risk and trends

Quickly transition from one task to another

Maintain a professional demeanour

Other duties as assigned


Qualifications and Requirements Basic Qualifications (Required Credentials)

2years of Customer Service experience

1year of call center environment experience

High School Diploma or GED

Proficiency with computers: Experience using the internet, email via Outlook, etc.

Data entry experience

Listening, verbal, and written communication experience

Microsoft Office (Excel, Word, Outlook, and Teams) experience

Internet access sufficient to handle calls received via the Internet

Quiet and private remote work location

Company Description

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

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