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Lowes Call Center Jobs (NOW HIRING)

Lowe's

FFC Assistant General Manager

Ennis, TX

... or call center yellow belt or above About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE ® 100 home improvement company serving approximately 16 million customer transactions a week, with ...

Lowe's

XDT Market Supervisor

Cedar Rapids, IA · On-site

Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. Interact with third-party logistics service providers, Lowe's Supply ...

New

Lowe's

XDT Market Supervisor

Loudon, TN · On-site

Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. * Interact with third-party logistics service providers, Lowe's Supply ...

Lowe's

XDT Market Supervisor

Bessemer, AL

Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. Interact with third-party logistics service providers, Lowe's Supply ...

Lowe's

IDC General Manager

Suffolk, VA · On-site

$118K - $198K/yr

... or call center Lean Six Sigma certification (yellow belt or above) Pay Range: $118,700.00 - $198 ... Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores ...

Lowe's

XDT Market Supervisor

Wilmington, MA · On-site

$68K - $114K/yr

Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. * Interact with third-party logistics service providers, Lowe's Supply ...

Lowe's

XDT Market Supervisor

Hazelwood, MO · On-site

Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. * Interact with third-party logistics service providers, Lowe's Supply ...

Lowe's

XDT Market Supervisor

Hamilton, NJ

$70K - $118K/yr

Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. Interact with third-party logistics service providers, Lowe's Supply ...

Lowe's

XDT Market Supervisor

Denver, CO · On-site

$59K - $99K/yr

Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. * Interact with third-party logistics service providers, Lowe's Supply ...

Lowe's

XDT Market Supervisor

Passaic, NJ

$70K - $118K/yr

Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. Interact with third-party logistics service providers, Lowe's Supply ...

Lowe's

XDT Market Supervisor

Bethpage, NY · On-site

$70K - $118K/yr

Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. Interact with third-party logistics service providers, Lowe's Supply ...

Lowe's

XDT Market Supervisor

Oakley, CA · On-site

$68K - $114K/yr

Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. * Interact with third-party logistics service providers, Lowe's Supply ...

Lowe's

Market Delivery Warehouse Associate - Nights

Boyce, LA · On-site

$15.75 - $18.25/hr

... customer service, call center operations, customer support, and resolving customer issues. · ... About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE ® 100 home improvement company ...

Lowe's

XDT Market Supervisor - Nights

Syracuse, NY

$61K - $102K/yr

Lead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes. Interact with third-party logistics service providers, Lowe's Supply ...

Lowe's

PROvider Specialist

Mooresville, NC

$20.67 - $34.52/hr

... Lowe's stakeholders, capturing feedback/actions from business reviews, recapping, and tracking and ... call center, office administrative, high volume retail, service support, or similar work ...

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How much do lowes call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for lowes call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Lowes call center?

A Lowe's Call Center job involves assisting customers over the phone with inquiries about products, orders, services, and store policies. Representatives help resolve issues, process orders, and provide support for online or in-store shopping experiences. Strong communication skills and problem-solving abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Lowes call center position?

To thrive in a Lowes Call Center role, you need strong customer service skills, effective problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Excellent communication, patience, and the ability to stay calm under pressure are standout soft skills for this position. These qualities are essential for delivering a positive customer experience and efficiently resolving inquiries in a fast-paced call center environment.

What are the typical work shifts and team dynamics like in a Lowes call center position?

Lowe's Call Center associates generally work in shifts that may include mornings, evenings, weekends, or holidays to meet customer needs, offering some flexibility in work hours. Teams are usually structured with supportive supervisors and coworkers who collaborate to resolve customer issues and share best practices. You can expect a fast-paced, team-oriented environment where ongoing training and performance feedback are provided. Building strong relationships with colleagues is encouraged, and there are opportunities to advance into supervisory or specialized roles based on performance and experience.

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Lowes Call Center jobs near you
Infographic showing various Lowes Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

FFC Assistant General Manager

Lowe's

Ennis, TX

Full-time

Posted 11 days ago

Lowe's rating

6.9

Company rating: 6.9 out of 10

Lowe's

Based on 5,272 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 96,624 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 90%

    90% say they get paid time off

    say they get paid time off

  • 82%

    82% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% say they have respectful managers

    say they have respectful managers

Featured by Lowe's, based on 5272 Breakroom Quiz responses from their frontline employees

Job description


Key Responsibilities
Executes daily production plans that meet or exceed customer service level expectations while achieving maximum operating efficiency safely.
Ensures or leads daily balancing of labor availability and volume requirements throughout the facility.
Ensures daily inspection of physical condition of distribution center and equipment directing needed maintenance and/or repair.
Develops, analyzes, and recommends operational and systemic improvements to meet current and future service, throughput, and cost objectives.
Recruits, hires, trains, develops, and retains effective shift management teams in partnership with Talent Acquisition.
In conjunction with HR, develops, implements, and measures effectiveness of associate training programs.
Sets goals, communicates clear expectations for managers, and provides timely and constructive feedback.
Provides the resources and support needed for successful and safe facility operations.
Communicates effectively with managers and associates regarding business objectives or current issues.
Provides management team members with meaningful developmental opportunities and prepares them for upward promotion as applicable.
Delegates responsibilities fostering open dialogue amongst associates.
Works closely with associates to set goals and provides open feedback and coaching to drive performance improvement.
Aligns team efforts building accountability and measuring progress in achieving results.
Identifies and addresses improvement opportunities leading the entire facility through change.
Ensures all safety policies and procedures are implemented and observed and equipment and work areas are clean and well organized.
Required Qualifications
Bachelor's degree Supply Chain Operations or a related field, or equivalent combination of education and experience or equivalent years of experience in lieu of education requirement, if applicable
6+ years of operations experience in a large volume center environment
3+ years of leadership experience with direct reports, including experience leading managers
Preferred Qualifications
Experience in customer service, retail, or call center
yellow belt or above
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit 
Lowes.com
.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail and non-profits

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

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