... contact center and field installation systems (e.g., CRM, scheduling tools, workforce management software) Expertise in call routing, dispatching, and automation technologies Strong ability to ...
... contact center and field installation systems (e.g., CRM, scheduling tools, workforce management software) Expertise in call routing, dispatching, and automation technologies Strong ability to ...
... in distribution center/warehouse operations or related area • Basic math and reading ... other Lowe's supply chain facilities, or leadership roles in Corporate-led initiatives • ...
... in distribution center/warehouse operations or related area • Basic math and reading ... other Lowe's supply chain facilities, or leadership roles in Corporate-led initiatives • ...
Guest Service Call Center Representative-PT
$12.50 - $15.25/hr
In your work with Lowes Foods stores along with several of our internal departments (including eCommerce, Marketing, and Operations), you'll build rewarding relationships and gain valuable experience ...
Guest Service Call Center Representative-PT
$12.50 - $15.25/hr
In your work with Lowes Foods stores along with several of our internal departments (including eCommerce, Marketing, and Operations), you'll build rewarding relationships and gain valuable experience ...
Shipping & Receiving Clerk - Weekend Days
$16.75 - $19.75/hr
The Receiving Clerk will call vendors for packing lists and freight bills as necessary and maintain ... Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe ...
Shipping & Receiving Clerk - Weekend Days
$16.75 - $19.75/hr
The Receiving Clerk will call vendors for packing lists and freight bills as necessary and maintain ... Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe ...
Receiving/Shipping Clerk - Nights
$16.75 - $19.75/hr
The Receiving Clerk will call vendors for packing lists and freight bills as necessary and maintain ... Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe ...
Receiving/Shipping Clerk - Nights
$16.75 - $19.75/hr
The Receiving Clerk will call vendors for packing lists and freight bills as necessary and maintain ... Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe ...
Shipping & Receiving Clerk - Days
$16.75 - $19.75/hr
The Receiving Clerk will call vendors for packing lists and freight bills as necessary and maintain ... Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe ...
Shipping & Receiving Clerk - Days
$16.75 - $19.75/hr
The Receiving Clerk will call vendors for packing lists and freight bills as necessary and maintain ... Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe ...
... the Bulk Distribution Center. The Supervisor is the primary point of contact for BDC/Lowe's ... Hold bi-weekly inventory call with BDC Operations Managers. • Facilitate weekly calls with 3PL ...
... the Bulk Distribution Center. The Supervisor is the primary point of contact for BDC/Lowe's ... Hold bi-weekly inventory call with BDC Operations Managers. • Facilitate weekly calls with 3PL ...
Operational Support Associate - S&R - Nights
$19.05 - $23.25/hr
The Receiving Clerk will call vendors for packing lists and freight bills as necessary and maintain ... Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe ...
Operational Support Associate - S&R - Nights
$19.05 - $23.25/hr
The Receiving Clerk will call vendors for packing lists and freight bills as necessary and maintain ... Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe ...
Operational Support Associate - S&R - Days
$19.05 - $23.25/hr
The Receiving Clerk will call vendors for packing lists and freight bills as necessary and maintain ... Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe ...
Operational Support Associate - S&R - Days
$19.05 - $23.25/hr
The Receiving Clerk will call vendors for packing lists and freight bills as necessary and maintain ... Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe ...
Full Time - Sales Specialist - Cabinets - Day
$23 - $31.25/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Cabinets - Day
$23 - $31.25/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Cabinets - Day
$23 - $31.25/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... all checkout functions, call buttons, departmental pages, or requests for assistance Train ...
Full Time - Sales Specialist - Cabinets - Day
$23 - $31.25/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... all checkout functions, call buttons, departmental pages, or requests for assistance Train ...
Full Time - Sales Specialist - Millwork - Day
$21.25 - $28.75/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Millwork - Day
$21.25 - $28.75/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... all checkout functions, call buttons, departmental pages, or requests for assistance Train ...
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... all checkout functions, call buttons, departmental pages, or requests for assistance Train ...
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Appliances - Day
$22.25 - $30.25/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Appliances - Day
$22.25 - $30.25/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Millwork - Day
$19.50 - $21.85/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Millwork - Day
$19.50 - $21.85/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Flooring - Day
Everett, WA · On-site
$20.77 - $22.15/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Flooring - Day
Everett, WA · On-site
$20.77 - $22.15/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Flooring - Day
$21.75 - $29.50/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Flooring - Day
$21.75 - $29.50/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Flooring - Day
$21 - $28.50/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... all checkout functions, call buttons, departmental pages, or requests for assistance Train ...
Full Time - Sales Specialist - Flooring - Day
$21 - $28.50/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... all checkout functions, call buttons, departmental pages, or requests for assistance Train ...
Full Time - Sales Specialist - Millwork - Flexible
Richardson, TX · On-site
$20.50 - $27.75/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Full Time - Sales Specialist - Millwork - Flexible
Richardson, TX · On-site
$20.50 - $27.75/hr
... at Lowe's are very active, moving throughout the store or garden center, answering phones, and ... Support all checkout functions, call buttons, departmental pages, or requests for assistance
Lowes Call Center information
See salary details
$10.82 - $12.11
1% of jobs
$12.11 - $13.40
4% of jobs
$13.40 - $14.69
9% of jobs
$15.79 is the 25th percentile. Wages below this are outliers.
$14.69 - $15.97
13% of jobs
$15.97 - $17.26
22% of jobs
The median wage is $17.36 / hr.
$17.26 - $18.55
22% of jobs
$19.02 is the 75th percentile. Wages above this are outliers.
$18.55 - $19.84
14% of jobs
$19.84 - $21.13
8% of jobs
$21.13 - $22.42
4% of jobs
$22.42 - $23.71
3% of jobs
$23.71 - $25
1% of jobs
$10
$17
$25
How much do lowes call center jobs pay per hour?
As of Jun 8, 2026, the average hourly pay for lowes call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.
What are the typical work shifts and team dynamics like in a Lowe's Call Center position?
Lowe's Call Center associates generally work in shifts that may include mornings, evenings, weekends, or holidays to meet customer needs, offering some flexibility in work hours. Teams are usually structured with supportive supervisors and coworkers who collaborate to resolve customer issues and share best practices. You can expect a fast-paced, team-oriented environment where ongoing training and performance feedback are provided. Building strong relationships with colleagues is encouraged, and there are opportunities to advance into supervisory or specialized roles based on performance and experience.
What is a Lowes Call Center job?
A Lowe's Call Center job involves assisting customers over the phone with inquiries about products, orders, services, and store policies. Representatives help resolve issues, process orders, and provide support for online or in-store shopping experiences. Strong communication skills and problem-solving abilities are essential for success in this role.
What are the key skills and qualifications needed to thrive in the Lowes Call Center position, and why are they important?
To thrive in a Lowes Call Center role, you need strong customer service skills, effective problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Excellent communication, patience, and the ability to stay calm under pressure are standout soft skills for this position. These qualities are essential for delivering a positive customer experience and efficiently resolving inquiries in a fast-paced call center environment.
More about Lowes Call Center jobs
What cities are hiring for Lowes Call Center jobs? Cities with the most Lowes Call Center job openings:
What are the most commonly searched types of Lowes Call Center jobs? The most popular types of Lowes Call Center jobs are:
What states have the most Lowes Call Center jobs? States with the most job openings for Lowes Call Center jobs include:
What job categories do people searching Lowes Call Center jobs look for? The top searched job categories for Lowes Call Center jobs are:
Lowe's rating
6.8
Lowe's
Based on 5,055 frontline employees who took The Breakroom Quiz
6.2
National retailers average
Based on 93,364 frontline employees who took The Breakroom Quiz
The best things about working at Lowe's
Featured by Lowe's, based on 5055 Breakroom Quiz responses from their frontline employees
89%
say they get paid time off
81%
say their health insurance is affordable
75%
Part-time workers get health insurance
Featured by Lowe's, based on 5055 Breakroom Quiz responses from their frontline employees
Job description
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Your Impact
The Sr. Director, Installation Support drives operational excellence across Lowe's Installation functions. This role leads a high-performing team focused on optimizing installation service delivery, customer satisfaction, and workforce efficiency. The Sr. Director will oversee the end-to-end execution of installation operations ensuring seamless coordination between customers, associates, service providers, and cross-functional partners to achieve Lowe's strategic and financial goals.
What You Will Do
Lead the development and execution of the installation operations strategy in alignment with enterprise priorities.
Oversee workforce management, process design, and performance optimization for installation and contact center operations.
Identify and implement process and technology improvements to streamline scheduling, communication, and job completion.
Drive continuous improvement initiatives to enhance installation quality, timeliness, and customer experience.
Collaborate with key business partners including IT, Supply Chain, Merchandising, and Field Operations to resolve issues and improve service delivery.
Create and maintain policies, procedures, and playbooks to support consistent execution across installation and service operations.
Monitor operational metrics through digital reporting tools, ensuring goals are met and corrective actions are implemented.
Serve as the primary escalation point for installation and contact center leadership to address operational challenges quickly and effectively.
Minimum Qualifications
Bachelor's degree in Business, Industrial Engineering or related field or equivalent years of experience in lieu of education requirement, if applicable
12+ years of experience in installation operations, contact center management, or workforce optimization
8-10 years leading cross-functional teams and direct reports
8-10 years of experience in retail, installation, or field operations management
7+ years leading cross-functional teams and direct reports
Proven experience in process improvement, project management, and operational execution
Deep understanding of contact center and field installation systems (e.g., CRM, scheduling tools, workforce management software)
Expertise in call routing, dispatching, and automation technologies
Strong ability to analyze data and translate insights into actionable business improvements
Demonstrated success leading enterprise-wide transformation or large-scale process improvement initiatives
Experience developing and deploying digital tools to enhance customer and associate experiences
Preferred Skills/Education
Master's degree Business, Operations, Industrial Engineering
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit
Lowes.com
.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Working at Lowe's
Perks for frontline workers
From Lowe's, via Breakroom
Bonus opportunities
Tuition-free education assistance
Flexible scheduling options
401(K) with up to 4.25% company match
Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave
Paid time off
Access to comprehensive healthcare options
Employee stock purchase plan
What to expect from working at Lowe's
From Lowe's
About Lowe's, in their own words
From Lowe's
Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.
Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.
Company values
From Lowe's
Our Core Behaviors:
- Focus on Customers
- Deliver Results
- Take Action
- Show Courage
- Continue Learning
Our Values:
- Service Minded
- Collaborative
- Inclusive
- Respectful
- Driven to Win
About Lowe's
Sourced by ZipRecruiter
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Mooresville, NC, US
Year founded
1946