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Lowes Call Center Jobs (NOW HIRING)

... the Bulk Distribution Center. The Supervisor is the primary point of contact for BDC/Lowe's ... Hold bi-weekly inventory call with BDC Operations Managers. • Facilitate weekly calls with 3PL ...

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Lowes Call Center information

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$10

$17

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How much do lowes call center jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for lowes call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What position pays the most at Lowes?

At Lowe's, the highest-paying positions are typically store managers and department managers, who oversee operations and staff. These roles often require experience, leadership skills, and sometimes certifications, and they can offer salaries significantly higher than entry-level positions like cashiers or sales associates.

What are the typical work shifts and team dynamics like in a Lowe's Call Center position?

Lowe's Call Center associates generally work in shifts that may include mornings, evenings, weekends, or holidays to meet customer needs, offering some flexibility in work hours. Teams are usually structured with supportive supervisors and coworkers who collaborate to resolve customer issues and share best practices. You can expect a fast-paced, team-oriented environment where ongoing training and performance feedback are provided. Building strong relationships with colleagues is encouraged, and there are opportunities to advance into supervisory or specialized roles based on performance and experience.

What is a Lowes Call Center job?

A Lowe's Call Center job involves assisting customers over the phone with inquiries about products, orders, services, and store policies. Representatives help resolve issues, process orders, and provide support for online or in-store shopping experiences. Strong communication skills and problem-solving abilities are essential for success in this role.

What does a Lowes customer service associate do?

A Lowes customer service associate assists customers by answering questions, providing product information, and helping with purchases both in person and over the phone. They also handle returns, process transactions, and maintain the sales floor to ensure a positive shopping experience.

What are the key skills and qualifications needed to thrive in the Lowes Call Center position, and why are they important?

To thrive in a Lowes Call Center role, you need strong customer service skills, effective problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Excellent communication, patience, and the ability to stay calm under pressure are standout soft skills for this position. These qualities are essential for delivering a positive customer experience and efficiently resolving inquiries in a fast-paced call center environment.

Is it difficult to get hired at Lowes?

Getting hired at Lowes Call Center can be competitive, but the application process is straightforward and involves submitting an online application, completing assessments, and participating in interviews. Having relevant customer service skills and previous call center experience can improve your chances of being hired.

Does Lowe's offer remote work?

Lowes Call Center positions are typically on-site roles that require employees to work at physical locations. Remote work options are generally limited for customer service roles, but some positions may offer flexible schedules or hybrid arrangements depending on the company's policies and current circumstances.
More about Lowes Call Center jobs
What cities are hiring for Lowes Call Center jobs? Cities with the most Lowes Call Center job openings:
What are the most commonly searched types of Lowes Call Center jobs? The most popular types of Lowes Call Center jobs are:
What states have the most Lowes Call Center jobs? States with the most job openings for Lowes Call Center jobs include:
Receiving/Shipping Clerk - Weekends

Receiving/Shipping Clerk - Weekends

Lowe's

East Hartford, CT

$20.20 - $24.90/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Lowe's rating

6.8

Company rating: 6.8 out of 10

Lowe's

Based on 5,143 frontline employees who took The Breakroom Quiz

6.2

Company rating compared to similar companies: 6.2 out of 10

National retailers average

Based on 94,880 frontline employees who took The Breakroom Quiz

The best things about working at Lowe's

  • 88%

    88% say they get paid time off

    say they get paid time off

  • 80%

    80% say their health insurance is affordable

    say their health insurance is affordable

  • 75%

    75% say they have respectful managers

    say they have respectful managers

Featured by Lowe's, based on 5143 Breakroom Quiz responses from their frontline employees


Job description


Job Description
What You Will Do
The
BDC Receiving Clerk
supports the operation by logging of all in-coming purchase orders and audits completed receiving paperwork to ensure accuracy.  This role assists inventory to ensure that all stores are appropriately stocked for customers and observes incoming/outgoing merchandise for defects and damage.
The Receiving Clerk will call vendors for packing lists and freight bills as necessary and maintain a comprehensive filing system for completed receiving packets.  The role operates distribution computers systems as required to efficiently control merchandise flow, uses industrial motorized and non-motorized equipment to unload trailers, transport, select, stock, and load heavy/large merchandise as needed to assist Receiving team as well as perform all other duties as assigned by Coach.
Travel Requirements: This role does not require regular travel.
What We're Looking For
Required to work a set schedule that may be changed/modified by management based on the needs of the facility.
Requires availability to work morning, afternoon, nights, or weekends depending upon assigned shift and overtime based on the needs of the facility.
Must work in a distribution/warehouse environment with the physical and environmental aspects typically associated with such environment.
Minimally must be able to lift 25 pounds; ability to lift up to 70 pounds.
What You Need to Succeed
Minimum Qualifications
High school diploma or GED equivalent
Demonstrated track record of good attendance
Basic math and reading comprehension skills
Basic computer skills including a working knowledge of Microsoft Office
If internal, no written warnings within the last 6 months or final warnings within the last 12 months
Preferred Qualifications
Post-secondary education in business, supply chain management, transportation or related field
Experience in a customer service role
Experience using troubleshooting processes to resolve problems
Experience in distribution center operations
Experience with software applications such as Excel, Access or data management system (Lowe's DMS preferred)
Experience managing multiple projects/tasks simultaneously requiring a strong ability to prioritize and manage time
Previous power equipment experiences ( e.g. Reach truck or RC)
Bilingual, Military, and Veteran applicants are encouraged to apply.
For individuals with disabilities who would like to request an accommodation, email 
HRServiceCenter@lowes.com
Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
* Benefits offerings change each year and eligibility varies. For the most up-to-date breakdown of what's available to you, visit MyLowesBenefits.com.
Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: 
lowes.com/l/safe.html
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit
Lowes.com
Pay Range: $20.20 - $24.90 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
https://talent.lowes.com/us/en/benefits
.
Associate Benefits (
https://talent.lowes.com/us/en/joining-our-team
)
Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit 
Lowes.com
.  
 
 
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Working at Lowe's

Perks for frontline workers

From Lowe's, via Breakroom

  • Bonus opportunities

  • Tuition-free education assistance

  • Flexible scheduling options

  • 401(K) with up to 4.25% company match

  • Up to 10 weeks of paid maternity leave & 4 weeks of paid parental leave

  • Paid time off

  • Access to comprehensive healthcare options

  • Employee stock purchase plan

What to expect from working at Lowe's

From Lowe's

About Lowe's, in their own words

From Lowe's

Since 1921, home improvers of all stripes have relied on us to have the products and services they need. Our commitment to our customers drives every decision we make, from the products on our shelves to developing a more sustainable supply chain and robust philanthropy. We set the standard for corporate responsibility and thoughtful customer service in home improvement retail.

Walk into any of our stores, distribution centers, or offices, and you'll find a driven team of collaborators, builders, and visionaries. As an associate, you will be empowered to learn and grow in your career. From solving customer problems to providing disaster relief, your hard work will help us build a solid foundation for the success of future generations.

Company values

From Lowe's

Our Core Behaviors:

  • Focus on Customers
  • Deliver Results
  • Take Action
  • Show Courage
  • Continue Learning

Our Values:

  • Service Minded
  • Collaborative
  • Inclusive
  • Respectful
  • Driven to Win

What Lowe's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Lowe's logo

About Lowe's

Sourced by ZipRecruiter

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 19 million customer transactions a week in the United States and Canada. With fiscal year 2021 sales of over $96 billion, Lowe's and its related businesses operate or service nearly 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Mooresville, NC, US

Year founded

1946