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Lowes Call Center Remote Jobs in Rio Rancho, NM (NOW HIRING)

Bath & Cabinet Experts

Confirmations Specialist

Albuquerque, NM · Remote

$80K - $80.50K/yr

Minimum of 2 years' experience in confirmations, call center, or sales-related roles * Excellent ... Flexible remote schedule with weekend availability * Ongoing training to grow your skills * Work in ...

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How much do lowes call center remote jobs pay per hour?

As of May 31, 2026, the average hourly pay for lowes call center remote in Rio Rancho, NM is $16.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.88 per hour, depending on experience, location, and employer.

What is a Lowes Call Center Remote job?

A Lowe's Call Center Remote job involves assisting customers with inquiries, orders, product information, troubleshooting, and general support over the phone or online. Employees work from home, using company-provided tools to handle customer concerns professionally and efficiently. These roles require strong communication skills, problem-solving abilities, and familiarity with Lowe's products and policies. Schedules may vary, including evenings and weekends, depending on business needs.

What are the key skills and qualifications needed to thrive in the Lowes Call Center Remote position, and why are they important?

To thrive as a Lowes Call Center Remote representative, you should have strong communication skills, problem-solving abilities, a high school diploma or equivalent, and prior customer service experience. Familiarity with call center software, customer relationship management (CRM) systems, and ability to navigate multiple computer applications at once is often required. Patience, active listening, adaptability, and a professional demeanor are important soft skills in this role. These competencies ensure you can effectively assist customers, resolve issues efficiently, and contribute to positive customer experiences from a remote environment.

What does a typical day look like for a remote Lowe's Call Center representative?

A typical day for a Lowe's Call Center Remote representative involves handling inbound customer calls, assisting with questions related to products, orders, or store policies, and troubleshooting issues. You’ll work independently from home, but will be supported by a virtual team and supervisors who provide training and guidance via online platforms. Representatives are expected to log all customer interactions in the CRM system, meet service metrics, and collaborate with other departments when needed to resolve complex requests. While much of your work is self-managed, regular team huddles or meetings ensure you stay informed and connected. This dynamic environment offers both flexibility and the chance to advance within the company through demonstrated performance.
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What cities near Rio Rancho, NM are hiring for Lowes Call Center Remote jobs? Cities near Rio Rancho, NM with the most Lowes Call Center Remote job openings:
Lowes Call Center Remote jobs near you
Infographic showing various Lowes Call Center Remote job openings in Rio Rancho, NM as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 69% Physical, 1% Hybrid, and 30% Remote job distribution, with an average salary of $33,683 per year, or $16.2 per hour.

Confirmations Specialist

Bath & Cabinet Experts

Albuquerque, NM • Remote

$80K - $80.50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

At Bath & Cabinet Experts, our Confirmations Specialists are responsible for confirming and qualifying in-home sales appointments while maintaining a high level of customer satisfaction. This role ensures Design Consultants are issued fully qualified appointments and plays a direct role in reducing cancellations and no-shows.

Job Duties & Responsibilities:
  • Manage and maintain accurate, up-to-date schedules for Design Consultants
  • Handle inbound and outbound confirmation calls
  • Confirm and verify required criteria for in-home sales appointments, including:
    • Homeownership
    • Project interest and scope
    • Decision-maker availability
  • Reinforce appointment expectations and value with homeowners
  • Improve customer satisfaction through professional and effective communication
  • Reduce cancellations, reschedules, and no-shows
  • Document all appointment updates and notes accurately in the CRM
  • Communicate schedule changes or concerns to sales leadership
Skills & Qualifications:
  • Minimum of 2 years' experience in confirmations, call center, or sales-related roles
  • Excellent verbal communication and phone presence
  • Strong organizational skills with the ability to prioritize tasks effectively
  • Detail-oriented with strong follow-through
  • Comfortable working in a fast-paced environment
Benefits:
  • Full-time W2 employment with competitive pay and several bonus opportunities
  • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match
  • Paid Time Off including paid holidays and your birthday off!
  • Flexible remote schedule with weekend availability
  • Ongoing training to grow your skills
  • Work in a supportive, award-winning company that values people and performance
Why work at Bath & Cabinet Experts?

Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets- Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for continued growth throughout the Midwest.

In addition to bath remodeling, we launched Cabinet Experts, a dedicated division focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home.

At Bath & Cabinet Experts, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner.

We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At Bath & Cabinet Experts, we are committed to excellence for our customers, our employees, and our communities.

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