Remote Insurance Call Center Jobs in Renton, WA (NOW HIRING)

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

LICENSING REQUIREMENT

This role requires an active Property & Casualty (P&C) Insurance Producer license with authority to sell commercial/business insurance. Please include your license number or NPN in your application and confirm it reflects full P&C - Personal Lines alone will not qualify.

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

RESPONSIBILITIES:

Join a nationally recognized team where your consultative skills help protect small businesses - and your success is rewarded.

• Take inbound phone calls on warm leads (no cold calling), pre-qualify and classify applicants, and provide coverage consultation to small business owners.
• Consult on small business lines coverage including Business Owner's Policy (BOP), Workers Compensation, Commercial Auto, Professional Liability, and Bonds.
• Work as an effective team member in a high performing sales culture.
• Prioritize and manage desk while delivering timely outcomes to customers.
• Operate with a customer-focused approach, delivering excellent service and providing insurance solutions tailored to each business owner's needs.
• Partner with the Inside Sales Underwriting team on complex risks to write profitable business.

WORK SCHEDULE

This role will have a remote or hybrid schedule, depending on location.

Candidates who live near one of our office locations (Charlotte, NC | Clinton, NY | Hartford, CT | San Antonio, TX | Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).

Training Program:

• Start: September 28, 2026
• Duration: 8 weeks (approx end date 11/20)
• Please note that time off during training is not accommodated

Training Hours: Mon-Fri 9:30am-6:00pm Eastern.

Post-Training Hours:

• Eastern: 10:30am - 7:00pm EST
• Central: 9:30am - 6:00pm CST
• Mountain: 9:30am - 6:00pm MST
• Pacific: 8:30am - 5:00pm PST

COMPENSATION:

In addition to an hourly rate, there will be potential to earn monthly incentives based upon performance. The average earnings potential is $800-$2000 per month.

QUALIFICATIONS:

• Active commercial Property & Casualty license is required. Your license number will be requested during the application process.
• You must be eligible to hold a full Property & Casualty license in your resident state, along with 48 non-resident states (Hawaii/Alaska not included)
• 2+ years of recent Property & Casualty or Personal Lines experience.
• Call center experiencevalued
• Strong sales acumen with the ability to negotiate and sell all messages including those that may be difficult.
• Excellent written and interpersonal communication skills.
• Competitive nature and strong desire to win.
• Demonstration of solid time, organizational, and desk management skills with ability to multi-task in a fast-paced environment.
• High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload. Your Internet provider-supplied device must be hard-wired to the Hartford-issued router and/or computer. To check your internet speeds, visit http://www.speedtest.netfrom your personal computer.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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