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Remote Insurance Call Center Jobs in Appleton, WI

Dentist

Green Bay, WI · On-site +1

$89.81 - $121.56/hr

... Center in Winnebago, WI. (1.0 FTE) Dodge Correctional Institution in Waupun, WI. (0.75 FTE ... Insurance : Excellent and affordable health, dental, vision, and life insurance. * An exceptional ...

Perks/Benefits we offer for full-time team members: - Medical, Dental, and Vision Insurance on the ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

OT Cybersecurity Architect

Neenah, WI · On-site +1

$129.50K - $194.30K/yr

Partner with the Enterprise Security Operations Center to architect OT-specific logging, monitoring ... Secure Remote Access: Experience designing zero-trust or secure multi-factor remote access ...

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Remote Insurance Call Center information

See Appleton, WI salary details

$10

$16

$24

How much do remote insurance call center jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote insurance call center in Appleton, WI is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are popular job titles related to Remote Insurance Call Center jobs in Appleton, WI? For Remote Insurance Call Center jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Appleton, WI look for? The top searched job categories for Remote Insurance Call Center jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Insurance Call Center jobs? Cities near Appleton, WI with the most Remote Insurance Call Center job openings:
Independent Contractor - Construction Safety - OSHA 1926 / Flagger

Independent Contractor - Construction Safety - OSHA 1926 / Flagger

J. J. Keller & Associates, Inc.

Neenah, WI • Remote

Other

Posted 8 days ago


Job description

 Requisition #: 19693
Functional Area:  Consulting
Employment Type:  Independent Contractor
Work Options:  Independent Contractor - varies based on Scope of Work #LI-Remote
Work Hours:  As needed to fulfill contract requirements

Posting

J. J. Keller & Associates, Inc. is a North American organization providing innovative safety and regulatory compliance guidance and solutions to organizations across the U. S. and Canada. For over 70 years, organizations of all sizes have relied on J. J. Keller to help them create safe work environments for their employees and comply with ever-changing regulations. As we look to expand our service offerings, we are seeking to add an Independent Contractor to our Workplace Safety Consulting practice who has subject matter expertise related to OSHA Construction Safety (29 CFR 1926), including hands on construction safety experience and traffic control / flagger operations. This opportunity is for an Independent Contractor only and does not constitute an employment relationship. Independent Contractors must reside in the U. S. and be legally authorized to perform services within the United States.

To be considered as an Independent Contractor, individuals must:

  • Operate as an independent safety consulting business (e.g., sole proprietor, incorporated entity, or equivalent)
  • Provide services to multiple clients and maintain a non-exclusive consulting practice
  • Supply their own tools, methodologies, instructional materials, and business processes necessary to deliver services
  • Be responsible for all taxes, insurance, and business-related expenses
  • Provide their own computer, equipment, and tools necessary to perform services
  • Maintain appropriate professional liability coverage, as required under the contractual agreement

Travel requirements vary based on client engagements, audit needs, and training delivery, and are defined by project or statement of work. 

Type of Services Requested
  • Provides expert advice, safety consulting and educational services to J. J. Keller clients on construction safety and health matters through onsite engagements, off-site locations, and/or internet-based delivery methods in accordance with defined project scope. 
  • Designs, develops, documents, and maintains training curriculum and instructional materials for general and client-specific applications. 
  • Conducts safety audits, inspections, and risk assessments, based on applicable regulatory standards and client requirements related to excavation, fall protection, scaffolding, trenching, heavy equipment, electrical safety, and roadway work zones. 
  • Monitors relevant regulatory and compliance applicable to the scope of service and incorporate changes into deliverables and training content as appropriate. 
  • Communicates regulatory updates, recommendations, and findings to designated client contacts through reports, briefings, or presentations. 
  • Provides advisory support to interpret regulatory requirements and practical application, without assuming responsibility for client compliance enforcement or ongoing operational oversight.
Qualifications

Experience:

  • Extensive experience in construction safety and health, with a strong focus on OSHA 29 CFR 1926.
  • Demonstrated expertise providing safety consulting, regulatory advisory, auditing, and training services to commercial or industrial clients related to traffic control plans, flagger operations, and roadway construction safety.

Other Skills/Qualifications:

  • Strong understanding of federal, state, and local construction safety regulations.
  • Ability to analyze field conditions, interpret regulatory requirements, and provide practical corrective guidance.
  • Proven history of providing independent safety consulting services within consulting and/or complex corporate environments.
  • Proficiency using business productivity tools (MS Office suite) necessary to deliver reports, presentations, and training materials.
  • Excellent communication skills - verbal, written and presentation
  • Demonstrated ability to work effectively with client representatives at all levels.
  • Maintains a high level of regulatory expertise.
  • Strong working knowledge of sales, marketing, and finance concepts related to operating an independent consulting practice. 
  • Ability to legally operate a motor vehicle to perform required services.

We Protect People & The Businesses They Run

J. J. Keller History:  November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.

If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.

Professional Referral Program:  Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.