Madison, WI · Remote
$29K - $41K/yr
In this remote, part-time role, you'll provide clear, accurate information to members and providers ... insurance, Medicaid/Medicare, or healthcare call center). * Strong computer proficiency with the ...
Madison, WI · Remote
$29K - $41K/yr
In this remote, part-time role, you'll provide clear, accurate information to members and providers ... insurance, Medicaid/Medicare, or healthcare call center). * Strong computer proficiency with the ...
Madison, WI · On-site +1
$29K - $41K/yr
In this remote, part-time role, you'll provide clear, accurate information to members and providers ... insurance, Medicaid/Medicare, or healthcare call center). * Strong computer proficiency with the ...
Madison, WI · On-site +1
$29K - $41K/yr
In this remote, part-time role, you'll provide clear, accurate information to members and providers ... insurance, Medicaid/Medicare, or healthcare call center). * Strong computer proficiency with the ...
$24.26/hr
Operating in a call center environment, receives inbound and makes outbound customer service calls ... Remote
New
$24.26/hr
Operating in a call center environment, receives inbound and makes outbound customer service calls ... Remote
New
Milwaukee, WI · On-site +1
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote day are required (not fully ... insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Milwaukee, WI · On-site +1
$16.39/hr
Position Summary Call Center Agent - Milwaukee, WI In-Office and Remote day are required (not fully ... insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Milwaukee, WI · On-site +1
$16.39/hr
Call Center Agent - Milwaukee, WI In-Office and Remote day are required (not fully remote) Stable ... insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Milwaukee, WI · On-site +1
$16.39/hr
Call Center Agent - Milwaukee, WI In-Office and Remote day are required (not fully remote) Stable ... insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Work in a blended work from home outbound/inbound call center environment where you will talk about ... Remote
Work in a blended work from home outbound/inbound call center environment where you will talk about ... Remote
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
This is a structured, call center-style role that goes beyond casual or conversational bilingualism ... Private health insurance and access to a collaborative, supportive team environment * A proactive ...
| Aspect | Remote Insurance Call Center | Remote Insurance Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Call center setting, often team-based, remote options available | Home-based or office, focused on customer interactions |
| Employer & Industry Usage | Insurance companies, third-party service providers | Insurance companies, agencies, brokers |
| Common Search & Comparison | Focuses on call handling, technical support, and team coordination | Focuses on customer inquiries, policy info, and issue resolution |
The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.
Madison, WI • Remote
$29K - $41K/yr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
7.7
Based on 72 frontline employees who took The Breakroom Quiz
108th of 190 rated software companies
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Join Gainwell as a Call Center Healthcare Representative (Part-time) and play a meaningful role in supporting healthcare programs that serve communities across the country. In this remote, part-time role, you'll provide clear, accurate information to members and providers while delivering a professional and compassionate customer experience. If you thrive in a structured, high-volume environment and take pride in helping others, this opportunity offers purpose-driven work with daytime hours.
Handle inbound calls from members and providers, delivering accurate information related to healthcare benefits, eligibility, and services.
Research and resolve inquiries efficiently while following established procedures and compliance guidelines.
Document customer interactions clearly and accurately in multiple systems during live calls.
Meet performance expectations including quality standards, service levels, and productivity goals.
Contribute to a collaborative team environment focused on delivering reliable and responsive support.
At least two (2) years of customer service experience, ideally in a call center or high-volume environment.
Healthcare experience preferred (medical office, pharmacy, insurance, Medicaid/Medicare, or healthcare call center).
Strong computer proficiency with the ability to navigate multiple applications and dual screens simultaneously.
Clear and professional communication skills with the ability to manage challenging conversations calmly.
Self-motivated and dependable, with the ability to work independently in a remote setting.
Part-time remote position with scheduled hours primarily between 9:00 AM - 3:30 PM CST, Monday through Friday, aligned with business needs.
Paid 6-week training program at approximately 30 hours per week, designed to prepare you for success.
Ongoing scheduling based on business needs and call volume, with potential for additional hours when available.
Minimum hard-wired high-speed internet connection required (no Wi-Fi) with minimum download speed of 25 Mbps and upload speed of 10 Mbps, plus a private, distraction-free workspace.
Access to Gainwell's competitive benefits package in accordance with eligibility guidelines, including medical, dental, vision, and 401(k) options.
This posting is intended for pipelining. We will accept applications on an ongoing basis.
#LI-REMOTE
#LI-JT1
The pay range for this position is $29,100 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
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With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.
Health care and social assistance
10,000+ Employees
Irving, TX, US
