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Remote Insurance Call Center Jobs in Kansas (NOW HIRING)

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Manage remote team members as needed. * Perform additional duties as assigned. CANDIDATE ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

$15/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

Mass Markets

Call Center Team Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Disability Insurance:Short-term disability coverage is available to help protect you during ...

MCI

Call Center Team Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

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All JobsRemote Insurance Call Center JobsRemote Insurance Call Center Jobs in Kansas

Remote Insurance Call Center information

See Kansas salary details

$8

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How much do remote insurance call center jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for remote insurance call center in Kansas is $15.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Insurance Call Center Representative, and why are they important?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What are the most commonly searched types of Insurance Call Center jobs in Kansas? The most popular types of Insurance Call Center jobs in Kansas are:
What are popular job titles related to Remote Insurance Call Center jobs in Kansas? For Remote Insurance Call Center jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Insurance Call Center jobs in Kansas look for? The top searched job categories for Remote Insurance Call Center jobs in Kansas are:
What cities in Kansas are hiring for Remote Insurance Call Center jobs? Cities in Kansas with the most Remote Insurance Call Center job openings:
Remote Insurance Call Center jobs near you
Infographic showing various Remote Insurance Call Center job openings in Kansas as of June 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,721 per year, or $15.7 per hour.
Remote Call Center Sales Representative

Remote Call Center Sales Representative

MCI Careers

Kansas, KS • Remote

$7.25 - $14/hr

Full-time

Posted 11 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for motivated Remote Call Center Sales Representatives to join our growing team. If you have a passion for sales, enjoy working remotely, and are driven by results, this is the perfect opportunity to grow your career in a supportive and rewarding environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Make outbound calls to prospective customers and follow up on leads.
  • Present and sell company products and services to new and existing customers.
  • Achieve daily, weekly, and monthly sales targets.
  • Maintain a high level of product knowledge to effectively address customer needs.
  • Record all sales activities and customer interactions in the CRM system.
  • Provide feedback to management on customer trends and market conditions.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older
  • High School Diploma/GED
  • 1-2 years of sales experience, preferably in a call center or remote setting.
  • Strong persuasive and negotiation skills.
  • Self-motivated with a results-oriented mindset.
  • Excellent communication and interpersonal abilities.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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