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Remote Insurance Call Center Jobs in Uniontown, KS

CUSTOMER SERVICE REP

Fort Scott, KS ยท Remote

$16.50 - $22.25/hr

... center support, auditing, staffing, and customer engagement through multiple channels and expert ... Remote- (Preference MO/KS area) Status: Non-Exempt, Full Time Compensation: Hourly Pay and ...

CUSTOMER SERVICE REP

Fort Scott, KS ยท Remote

$16.50 - $22.25/hr

... center support, auditing, staffing, and customer engagement through multiple channels and expert ... Remote- (Preference MO/KS area) Status: Non-Exempt, Full Time Compensation: Hourly Pay and ...

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Remote Insurance Call Center information

See Uniontown, KS salary details

$9

$14

$21

How much do remote insurance call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote insurance call center in Uniontown, KS is $14.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $16.25 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What cities near Uniontown, KS are hiring for Remote Insurance Call Center jobs?

Cities near Uniontown, KS with the most Remote Insurance Call Center job openings:

Remote Licensed Clinical Social Worker for Detox Center

Company Confidential

Pittsburg, KS โ€ข Remote

$80K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 4 days ago


Job description

Position Overview

We are seeking a full-time Licensed Clinical Social Worker (LCSW) to join our dedicated team at Gotham Enterprises Ltd. This remote position is integral to our detox center in Pittsburg, Kansas, where you will play a vital role in the rehabilitation of individuals coping with substance use disorders. As an LCSW, you will provide essential psychosocial support and interventions, enabling our patients to achieve emotional stability and foster a path towards recovery.

About the Organization

Gotham Enterprises Ltd. is a leading provider of comprehensive detoxification and rehabilitation services. Our facility is renowned for its commitment to individualized care and evidence-based therapeutic practices. We employ a multidisciplinary approach that emphasizes collaboration among healthcare professionals to enhance patient recovery outcomes. Situated in Pittsburg, Kansas, our organization is dedicated to supporting individuals as they navigate the complexities of substance use and mental health challenges.

Work Environment

This position is fully remote, offering flexibility and convenience while allowing you to connect with patients and support their recovery journeys from the comfort of your own space. As part of our detox center, you will have access to a variety of online resources and interdepartmental collaboration tools to facilitate smooth and effective communication with your colleagues and patients.

Key Responsibilities

Your daily responsibilities will include:

  • Conducting comprehensive psychosocial assessments using interviews, behavioral observations, and a review of medical histories to identify emotional and social factors impacting patient recovery.
  • Providing therapeutic counseling to patients and their families, helping them navigate adjustment issues, emotional distress, and the challenges of transitioning to a post-rehabilitation lifestyle.
  • Collaborating with an interdisciplinary team, including physicians, nurses, and case managers, to craft robust, individualized treatment plans that address the unique psychosocial needs of each patient.
  • Facilitating access to essential community resources such as support groups, vocational training, and housing assistance, ensuring that patients have the tools they need for sustained recovery.
  • Participating in discharge planning efforts to ensure seamless transitions to home or other supportive environments, coordinating necessary follow-up care and resources.
Patient Population / Client Focus

Our detox center serves a diverse patient population confronting substance use disorders. You will engage with individuals from various backgrounds, each facing unique challenges in their recovery. Your expertise will be crucial in fostering their emotional resilience and enhancing their overall well-being as they transition through detoxification and towards healthier lifestyles.

Qualifications

To qualify for this position, candidates must possess:

  • A Masterโ€™s degree in Social Work from an accredited institution.
  • Active state licensure as a Licensed Clinical Social Worker (LCSW).
  • Deep understanding of psychosocial factors influencing health and recovery, including adjustment issues, grief, and coping strategies.
  • Exceptional communication and interpersonal skills, enabling them to form trusting relationships with patients and families.
Preferred Experience

Experience in a rehabilitation or healthcare setting is highly preferred, particularly with populations dealing with substance use and mental health challenges. Familiarity with evidence-based therapeutic practices and addiction counseling techniques will be an added advantage.

Compensation and Benefits

The salary for this position ranges from $80,000 to $100,000 annually, commensurate with experience. We reward our team members with a comprehensive benefits package that includes:

  • Health insurance coverage for employees and their families, promoting overall well-being.
  • Retirement plans with employer contributions to help secure your financial future.
  • Generous paid time off policies that encourage work-life balance, including vacation days, sick leave, and holidays.
  • Professional development opportunities through workshops and conferences designed to enhance your skills and knowledge in the field.
  • Other supportive services and perks to facilitate your work and engagement with patients.
Career Growth Opportunities

At Gotham Enterprises Ltd., we are committed to our employees' professional growth. As part of our team, you will have access to continuing education opportunities, mentorship programs, and additional training that can help you advance in your career. We encourage team members to pursue specialty certifications or roles in leadership as they grow within our organization.

Why Join Our Team

Joining Gotham Enterprises Ltd. means becoming a part of a compassionate and innovative workforce dedicated to improving lives. Your expertise as an LCSW will directly contribute to enhancing patients' emotional well-being and overall recovery outcomes. In addition to a competitive salary and robust benefits, you will find a supportive work culture that values collaboration, respect, and ongoing education.

Application Information

If you are a passionate and motivated Licensed Clinical Social Worker ready to make a difference in the lives of those facing substance use disorders, we invite you to apply. Please submit your CV and a cover letter detailing your relevant experience and motivation for joining our team. Become a part of our mission to inspire positive change and recovery.