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Remote Insurance Call Center Jobs in Uniontown, KS

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Remote Insurance Call Center information

See Uniontown, KS salary details

$9

$14

$21

How much do remote insurance call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote insurance call center in Uniontown, KS is $14.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $16.25 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What cities near Uniontown, KS are hiring for Remote Insurance Call Center jobs?

Cities near Uniontown, KS with the most Remote Insurance Call Center job openings:

Remote Insurance Call Center jobs near you

Licensed Mental Health Therapist - Remote Substance Abuse Specialist

Company Confidential

Parker, KS • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated Licensed Mental Health Therapist to join our dynamic team as we strive to provide exceptional care to individuals on the path to recovery from substance use disorders. This full-time position offers the flexibility to work remotely while making a tangible impact in the lives of our clients. The ideal candidate will possess a valid mental health license (LCMFT, LCPC, LCP, LCSW, LSCSW) and be committed to fostering recovery and growth for clients dealing with addiction.

About the Organization

At Gotham Enterprises Ltd, we pride ourselves on being a respected substance abuse treatment center located in Parker, Kansas. We are dedicated to supporting individuals through their recovery journeys and empowering them to build fulfilling, substance-free lives. Our clinic operates with a focus on comprehensive care, utilizing a multidisciplinary approach that prioritizes evidence-based practices and holistic support tailored to individuals' unique needs.

Work Environment

This role is set in a compassionate and therapeutic remote work environment, promoting safety and support for both clients and staff. Collaboration is key within our multidisciplinary team, which includes mental health counselors, social workers, and addiction specialists. Our flexible scheduling accommodates evenings and weekends, ensuring we are available to meet the needs of our clients while providing a work-life balance for our staff.

Key Responsibilities
  • Conduct thorough assessments and clinical screenings to evaluate clients' substance use history and mental health conditions.
  • Design and implement personalized treatment plans that address addiction issues and any co-occurring mental health disorders.
  • Facilitate both individual and group therapy sessions utilizing evidence-based interventions, such as Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT).
  • Engage in regular collaboration with team members—including physicians and support staff—to ensure integrated and coordinated care for clients.
  • Educate clients and their families about the recovery process, fostering a supportive environment for ongoing involvement.
  • Maintain accurate and timely clinical documentation, adhering to industry regulations and standards.
Patient Population / Client Focus

The primary patient population includes individuals grappling with substance use disorders, as well as those facing co-occurring mental health issues such as depression, anxiety, and trauma-related disorders. Your role will be crucial in guiding these individuals toward recovery, helping them understand their challenges and empowering them to lead healthier lives.

Qualifications
  • A valid mental health license as LCMFT, LCPC, LCP, LCSW, LSCSW, or PsyD.
  • A Master's or Doctoral degree in Counseling, Social Work, Psychology, or a related field.
  • Demonstrated expertise or specialized training in addiction counseling.
  • A strong understanding of evidence-based practices for substance abuse treatment and co-occurring disorders.
  • Exceptional therapeutic and counseling skills, including the ability to inspire and motivate clients toward change.
  • Excellent communication and interpersonal skills, fostering collaboration in a team-oriented setting.
Preferred Experience
  • Previous experience in a substance abuse treatment setting.
  • Familiarity with telehealth services and virtual counseling platforms.
  • Ongoing professional development in addiction counseling methodologies and practices.
Compensation and Benefits

The annual salary range for this role is between USD 80,000 and 100,000, commensurate with experience and qualifications. Our benefits package includes comprehensive health insurance, a retirement plan, paid time off, and opportunities for continuing education. We prioritize the well-being of our employees as much as that of our clients, ensuring you have the support needed to thrive in your role.

Career Growth Opportunities

At Gotham Enterprises Ltd, we are committed to providing our employees with pathways for professional growth and development. As a Licensed Mental Health Therapist, you will have the opportunity to engage in specialized training and ongoing professional development in substance abuse treatment, as well as potential leadership roles within the organization.

Why Join Our Team

By joining our team, you will be part of a supportive and collaborative environment that is dedicated to making a difference. You will play an integral role in transforming lives and supporting clients as they navigate their recovery journeys. Our commitment to evidence-based practices and comprehensive care underscores our mission to provide the highest quality services to our clients.

Application Information

If you are a licensed mental health therapist with a passion for assisting individuals overcome addiction, we invite you to submit your application, including your resume and any relevant credentials. Join Gotham Enterprises Ltd today and contribute to meaningful change in the lives of those we serve.

Apply