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Remote Insurance Call Center Jobs in Uniontown, KS

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Remote Insurance Call Center information

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How much do remote insurance call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote insurance call center in Uniontown, KS is $14.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $16.25 per hour, depending on experience, location, and employer.

What is a remote insurance call center?

A remote insurance call center is a customer service operation where agents work from home or other locations rather than a traditional office. These agents handle calls related to insurance inquiries, policy information, claims, billing, and support using internet-based technology. Remote insurance call centers allow companies to provide 24/7 service, reduce overhead costs, and offer flexibility to employees. Agents must have good communication skills, a reliable internet connection, and knowledge of insurance products and regulations. This setup is increasingly popular for both insurance companies and employees seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive as a remote insurance call center representative?

To thrive as a Remote Insurance Call Center Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes state-specific insurance licensing is required. Exceptional listening, problem-solving abilities, and resilience under pressure help you excel in resolving customer concerns and building rapport. These skills and qualifications are crucial for delivering accurate information, ensuring customer satisfaction, and meeting performance targets in a remote environment.

What are some common challenges faced by remote insurance call center representatives, and how can they be managed effectively?

Remote insurance call center representatives often face challenges such as maintaining effective communication with both clients and their team, managing high call volumes, and staying motivated while working independently. To manage these challenges, it is helpful to establish a structured daily routine, utilize collaboration tools for regular check-ins with colleagues, and take advantage of ongoing training provided by the company. Additionally, keeping a dedicated and distraction-free workspace can significantly enhance productivity and focus in a remote setting.

What is the difference between Remote Insurance Call Center vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Call CenterRemote Insurance Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, often team-based, remote options availableHome-based or office, focused on customer interactions
Employer & Industry UsageInsurance companies, third-party service providersInsurance companies, agencies, brokers
Common Search & ComparisonFocuses on call handling, technical support, and team coordinationFocuses on customer inquiries, policy info, and issue resolution

The Remote Insurance Call Center role typically involves handling a high volume of calls, technical support, and team coordination within a call center environment. In contrast, a Remote Insurance Customer Service Representative primarily focuses on assisting customers with policy questions, claims, and account management. Both roles require similar credentials and work environments but differ in daily responsibilities and focus areas.

What cities near Uniontown, KS are hiring for Remote Insurance Call Center jobs?

Cities near Uniontown, KS with the most Remote Insurance Call Center job openings:

Licensed Mental Health Counselor - Substance Abuse Specialist (Remote)

Company Confidential

Garland, KS โ€ข Remote

$51K - $71K/yr

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and licensed Mental Health Counselor to join our team as we provide essential support for individuals dealing with substance abuse issues. This full-time remote position offers flexibility in scheduling, including evening and weekend hours, catering to the diverse needs of our clients. The successful candidate will work within a telehealth framework, utilizing state-of-the-art technology to deliver effective counseling and support services.

About the Organization

Founded with the mission of transforming lives through effective addiction treatment, Gotham Enterprises Ltd is a well-regarded substance abuse treatment center located in Garland, Kansas. Our focus is on providing comprehensive care that empowers individuals to reclaim their lives from addiction. Supported by a team of multidisciplinary professionals, we are committed to delivering individualized treatment plans that address both the addictive behaviors and any co-occurring mental health disorders.

Work Environment

Our work environment prioritizes safety and therapeutic practices, offering a supportive and collaborative space for both clients and team members. As a remote position, you will leverage telehealth services to connect with clients and facilitate therapy, ensuring that our services remain accessible to those in need, regardless of their location. Our team values open communication and actively engages in regular virtual meetings to align on treatment interventions and client progress.

Key Responsibilities
  • Conduct comprehensive assessments to evaluate clients' substance use histories and associated mental health concerns.
  • Create and implement personalized treatment plans that integrate evidence-based therapies tailored to individuals' unique needs.
  • Lead individual and group therapy sessions, employing cognitive-behavioral therapy (CBT), motivational interviewing, and other effective methodologies to facilitate recovery.
  • Collaborate seamlessly with fellow treatment providers, including psychiatrists, social workers, and residential staff, to ensure holistic care for each client.
  • Engage and educate clients' families to foster a supportive recovery environment at home.
  • Document all client interactions diligently in a secure electronic health records system, ensuring compliance with confidentiality and regulatory standards.
Patient Population / Client Focus

You will primarily work with clients who are navigating the complexities of substance use disorders, many of whom also face co-occurring mental health challenges such as anxiety or depression. Our diverse clientele ranges from young adults seeking to eliminate substance dependency to older adults pursuing healthier lifestyles, which requires a flexible and compassionate approach to care.

Qualifications
  • A valid professional license, including but not limited to LCMFT, LCPC, LCP, LCSW, LSCSW, or PsyD.
  • A Masterโ€™s degree or doctoral degree in Counseling, Social Work, Psychology, or a related field.
  • Expertise in addiction counseling, with a strong understanding of evidence-based practices relevant to substance use and co-occurring disorders.
  • Demonstrated ability to inspire and motivate clients through therapeutic modalities.
  • Excellent interpersonal and communication skills, with a proven track record of collaborating within a multidisciplinary team.
Preferred Experience
  • Previous experience working in a substance abuse treatment setting.
  • Familiarity with telehealth systems and digital communication tools utilized in remote counseling.
  • Training in trauma-informed care approaches that can aid in delivering sensitive support to diverse populations.
Compensation and Benefits

The compensation for this role ranges from USD 80,000 to 100,000 annually, commensurate with experience and credentials. In addition to a competitive salary, we offer a comprehensive benefits package that includes:

  • Health insurance coverage for you and eligible dependents.
  • A retirement savings plan to help you secure your future.
  • Generous paid time off policy to encourage work-life balance.
  • Professional development opportunities specifically targeted toward addiction counseling and continued education.
  • Access to a wealth of resources and latest research in the field of substance abuse treatment.
Career Growth Opportunities

At Gotham Enterprises Ltd, we are committed to fostering an environment conducive to personal and professional growth. As a licensed Mental Health Counselor, you will have the opportunity to advance your career through specialized training, participation in workshops, and potential leadership roles within our organization. Our emphasis on continual learning ensures that you are well-equipped to provide the highest quality of care to your clients.

Why Join Our Team

If you're a licensed mental health therapist passionate about making a difference in the lives of individuals struggling with addiction, we want to hear from you. Our supportive and collaborative culture is designed to empower our staff, recognizing their valuable contributions to the success of our clients. As part of our team, you will find not only fulfillment in your work but also a community that shares your commitment to compassionate care.

Application Information

Interested candidates are encouraged to apply with a resume detailing their qualifications and experiences. All submissions will be handled with confidentiality. Join us in making a positive impact on the lives of those affected by substance abuse and help them on their journey to recovery.