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Remote Insurance Account Manager Jobs in Orem, UT

SmithRx

Manager, Account Management

Lehi, UT · On-site +1

The Manager of Customer Success and Account Management is responsible for a team of individuals ... insurance required * A positive, can-do attitude * An obsession with customer experience and ...

SmithRx

Manager, Account Management

Lehi, UT · On-site +1

The Manager of Customer Success and Account Management is responsible for a team of individuals ... insurance required * A positive, can-do attitude * An obsession with customer experience and ...

HMG Careers

Remote Sales Manager

Midvale, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Remote Sales Manager

Sundance, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Manager Remote

Sundance, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Manager Remote

Orem, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Remote Sales Manager

Orem, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Remote Sales Manager

Provo, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

HMG Careers

Sales Manager Remote

White City, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

NoblePath Financial

Be Seen First

(REMOTE) Insurance Sales Agent - Leads & Tools Provided

Provo, UT · Remote

$70K - $105K/yr (+ commission)

Looking to transition your customer service or management skills into a high-income, fully remote ... You have a laptop, webcam, and stable Wi-Fi. * You have a Life Insurance License OR are willing to ...

HMG Careers

Remote Sales Enrollment Specialist

Sandy, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work ...

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All JobsInsurance Account JobsRemote Insurance Account Manager JobsRemote Insurance Account Manager Jobs in Orem, UT

Remote Insurance Account Manager information

See Orem, UT salary details

$23K

$45.7K

$66.5K

How much do remote insurance account manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote insurance account manager in Orem, UT is $45,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $51,300.00 per year, depending on experience, location, and employer.

What is a remote insurance account manager?

A Remote Insurance Account Manager is a professional who oversees insurance accounts and client relationships while working from a location outside of a traditional office, usually from home. They are responsible for managing client portfolios, addressing inquiries, processing policy renewals, and ensuring customer satisfaction through virtual communication channels. This role typically uses digital tools to handle documentation, meetings, and policy updates. Remote Insurance Account Managers must have strong communication, organizational, and customer service skills, as well as knowledge of insurance products and regulations.

How does a remote insurance account manager typically collaborate with underwriters and clients to ensure smooth policy servicing?

As a Remote Insurance Account Manager, you'll regularly coordinate with underwriters to clarify risk details, address policy changes, and ensure compliance with carrier guidelines. Communication is primarily conducted through email, video calls, and secure client portals, requiring strong organizational and digital communication skills. You'll also serve as the main point of contact for clients, guiding them through renewals, endorsements, and claims, while proactively resolving issues to maintain high client satisfaction. Effective remote collaboration tools and time management are key to managing multiple accounts efficiently.

What are the key skills and qualifications needed to thrive as a remote insurance account manager, and why are they important?

To thrive as a Remote Insurance Account Manager, you need a comprehensive understanding of insurance products, strong sales acumen, and typically a state insurance license. Familiarity with customer relationship management (CRM) software, digital communication platforms, and policy management systems is essential. Outstanding organization, self-motivation, and effective virtual communication skills help build client trust and manage accounts remotely. These skills and qualifications ensure you can efficiently serve clients, meet sales targets, and maintain high-quality service in a virtual environment.

What is the difference between Remote Insurance Account Manager vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Account ManagerRemote Insurance Customer Service Representative
CredentialsLicenses, insurance certifications, experience in account managementBasic insurance knowledge, customer service skills, sometimes licensing
Work EnvironmentIndependently managing client accounts, sales, and renewalsHandling customer inquiries, policy info, and claims support
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, call centers, agencies
Search & Comparison IntentManaging accounts, sales, client retentionCustomer support, policy info, claims assistance

The main difference is that Remote Insurance Account Managers focus on managing client accounts, sales, and renewals, requiring specific licenses and experience. In contrast, Remote Insurance Customer Service Representatives primarily handle customer inquiries and support, often with less specialized credentials. Both roles are vital in the insurance industry but serve different functions within the customer lifecycle.

What is the best insurance company to work for remotely?

For remote insurance account managers, companies like State Farm, Allstate, and Progressive are known for offering remote positions with flexible schedules and comprehensive benefits. These companies often provide training, certification opportunities, and support for remote work environments, making them popular choices for insurance professionals seeking remote employment.

What are popular job titles related to Remote Insurance Account Manager jobs in Orem, UT?

For Remote Insurance Account Manager jobs in Orem, UT, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Account Manager jobs in Orem, UT look for?

The top searched job categories for Remote Insurance Account Manager jobs in Orem, UT are:

What cities near Orem, UT are hiring for Remote Insurance Account Manager jobs?

Cities near Orem, UT with the most Remote Insurance Account Manager job openings:

Remote Insurance Account Manager jobs near you

Manager, Account Management

SmithRx

Lehi, UT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
  • Integrity: Do the right thing. Especially when it's hard.
  • Courage: Embrace the challenge.
  • Together: Build bridges and lift up your colleagues.

Job Summary:
The Customer Success Team is focused on helping SmithRx's clients derive the full value of their PBM services. We build and manage effective relationships with our customers' operational leadership, communicating the value of our services in the context of customers' business goals with the goal of retaining high performing, satisfied customers. We proactively identify risks to client satisfaction proactively and collaborate across product and operational lines to tenaciously pursue solutions and advocate for our clients.
The Manager of Customer Success and Account Management is responsible for a team of individuals driving the ongoing attainment of outcomes, product adoption, and complete post-sale success and satisfaction of SmithRx customers. This role will serve as internal champion and quarterback, coordinating the cross functional approach required for sustained customer success and growth. Key focus areas will include setting team goals/priorities, managing and improving the CSAT scores, enabling effective account coverage, and creating an inspiring team environment.
What will you do:
  • Establish clear team goals/priorities in alignment with broader Customer Success and Account Management strategy
  • Enable customer success outcomes including reduced customer churn, revenue expansion opportunity identification, higher customer product adoption, customer satisfaction, and overall customer health scores
  • Manage the achievement of key performance indicators for team's portfolio identified accounts
  • Perform regular team member coaching and identify team's training opportunities
  • Manage portfolio of accounts toward optimal coverage targets by planning appropriate team capacity
  • Build trusting relationships with client operational leadership
  • Maintain a comprehensive understanding of business challenges faced by customers
  • Assist leadership with cross-functional project management to drive resolution for escalated client issues while coordinating internal and external teams as necessary
  • Identify product gaps by conducting business impact assessments and proactively manage client expectations
  • Assess and prioritize issues that may lead to client attrition risk and ensure a strong mitigation plan is established

What will you bring to SmithRx:
  • Bachelor degree or equivalent work experience required
  • 5+ years in Customer Success/ Account Management leadership roles required
  • 5+ years of working knowledge of healthcare benefits/ pharmacy benefits/ commercial health insurance required
  • A positive, can-do attitude
  • An obsession with customer experience and customer satisfaction
  • A passion for solving difficult problems together in collaboration with the broader teams
  • Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue
  • Experience in Client relationship management ensuring expectations and deliverables are documented and met, key stakeholders are informed, and client satisfaction is achieved
  • Ability to work independently as well as part of an extended, cross-functional team
  • Self-driven, results-oriented work ethic with a positive outlook
  • Ability to take initiative with little to no direction
  • Be transparent and honest in a positive, professional and polite manner
  • Conflict resolution skills
  • Empathic communicator with a consultative approach, able to see things from other person's point of view

What SmithRx Offers You:
  • Total Rewards package that includes incentive bonus and stock options
  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life and Disability insurance
  • Discretionary Time Off
  • 401(k) Retirement Savings Program
  • Flexible Spending Benefits
  • Paid Parental Leave benefits
  • Professional development and training opportunities

Compensation & Benefits
  • Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.
  • Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

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