ZipRecruiter

Log In

2

Remote Insurance Account Manager Jobs in New York

Time Doctor

Account Manager, Mid-Market

New York, NY · On-site +1

$2.5K - $5.0K/mo

Account Manager, Mid-Market Remote, North America (California timezone preferred) | Customer Success | Reports to: Director of Account Management Time Doctor is hiring an Account Manager to own a ...

ABB

Group Account Manager

Cedar Knolls, NJ · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay)

ABB

Group Account Manager

NJ · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay)

ABB

Group Account Manager

Hackensack, NJ · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay)

ABB

Group Account Manager

Staten Island, NY · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay)

ABB

Group Account Manager

NJ · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay)

ABB

Group Account Manager

NY · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay)

ABB

Group Account Manager

East Brunswick, NJ · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Vision benefit * Company paid life insurance (2X base pay) * Company paid AD&D (1X base pay)

Promoted2

Remote Insurance Agent

Stamford, CT · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Promoted2

Remote Insurance Agent

Paterson, NJ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Insurance Agent

Avenel, NJ · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Promoted2

Remote Insurance Agent

Newark, NJ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Promoted2

Remote Insurance Agent

Avenel, NJ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

The TMC Group

Sr. Account Manager

Huntington Station, NY · Remote

$90K - $100K/yr

Senior Account Manager Location - Remote Factory 360 is seeking a Senior Account Manager to join our growing team. This is an opportunity for an agency-trained client services professional who ...

Lone Star Careers

Remote Insurance Agent

Newark, NJ · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Insurance Agent

Elizabeth, NJ · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Insurance Agent

New York, NY · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Promoted2

Remote Insurance Agent

New York, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

Lone Star Careers

Remote Insurance Agent

Paterson, NJ · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely ...

previous page

Showing results 41-60

All JobsInsurance Account JobsRemote Insurance Account Manager JobsRemote Insurance Account Manager Jobs in New York

Remote Insurance Account Manager information

What is a remote insurance account manager?

A Remote Insurance Account Manager is a professional who oversees insurance accounts and client relationships while working from a location outside of a traditional office, usually from home. They are responsible for managing client portfolios, addressing inquiries, processing policy renewals, and ensuring customer satisfaction through virtual communication channels. This role typically uses digital tools to handle documentation, meetings, and policy updates. Remote Insurance Account Managers must have strong communication, organizational, and customer service skills, as well as knowledge of insurance products and regulations.

How does a remote insurance account manager typically collaborate with underwriters and clients to ensure smooth policy servicing?

As a Remote Insurance Account Manager, you'll regularly coordinate with underwriters to clarify risk details, address policy changes, and ensure compliance with carrier guidelines. Communication is primarily conducted through email, video calls, and secure client portals, requiring strong organizational and digital communication skills. You'll also serve as the main point of contact for clients, guiding them through renewals, endorsements, and claims, while proactively resolving issues to maintain high client satisfaction. Effective remote collaboration tools and time management are key to managing multiple accounts efficiently.

What are the key skills and qualifications needed to thrive as a remote insurance account manager, and why are they important?

To thrive as a Remote Insurance Account Manager, you need a comprehensive understanding of insurance products, strong sales acumen, and typically a state insurance license. Familiarity with customer relationship management (CRM) software, digital communication platforms, and policy management systems is essential. Outstanding organization, self-motivation, and effective virtual communication skills help build client trust and manage accounts remotely. These skills and qualifications ensure you can efficiently serve clients, meet sales targets, and maintain high-quality service in a virtual environment.

What is the difference between Remote Insurance Account Manager vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Account ManagerRemote Insurance Customer Service Representative
CredentialsLicenses, insurance certifications, experience in account managementBasic insurance knowledge, customer service skills, sometimes licensing
Work EnvironmentIndependently managing client accounts, sales, and renewalsHandling customer inquiries, policy info, and claims support
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, call centers, agencies
Search & Comparison IntentManaging accounts, sales, client retentionCustomer support, policy info, claims assistance

The main difference is that Remote Insurance Account Managers focus on managing client accounts, sales, and renewals, requiring specific licenses and experience. In contrast, Remote Insurance Customer Service Representatives primarily handle customer inquiries and support, often with less specialized credentials. Both roles are vital in the insurance industry but serve different functions within the customer lifecycle.

What is the best insurance company to work for remotely?

For remote insurance account managers, companies like State Farm, Allstate, and Progressive are known for offering remote positions with flexible schedules and comprehensive benefits. These companies often provide training, certification opportunities, and support for remote work environments, making them popular choices for insurance professionals seeking remote employment.

What are popular job titles related to Remote Insurance Account Manager jobs in New York?

For Remote Insurance Account Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Insurance Account Manager jobs in New York look for?

The top searched job categories for Remote Insurance Account Manager jobs in New York are:

What cities in New York are hiring for Remote Insurance Account Manager jobs?

Cities in New York with the most Remote Insurance Account Manager job openings:

Remote Insurance Account Manager jobs near you
Infographic showing various Remote Insurance Account Manager job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Account Manager, Mid-Market

Time Doctor

New York, NY • On-site, Remote

$2.5K - $5.0K/mo

Full-time

Posted 20 days ago

Job description

Account Manager, Mid-Market
Remote, North America (California timezone preferred) | Customer Success | Reports to: Director of Account Management
Time Doctor is hiring an Account Manager to own a book of mid-market accounts across North America. The foundation is already built: a rebuilt Customer Success Playbook with a clear operating model for how accounts are prioritised, planned and reviewed. Your job is to run it with discipline, keep and grow the revenue in your book, and use AI to cover more ground at a higher standard than the headcount would suggest.
Who we are
Time Doctor is a workforce analytics platform that gives distributed teams the visibility they need to improve trust and performance. We serve remote, hybrid and outsourced organisations worldwide, with particular strength in BPO, healthcare and tech services. We are bootstrapped, profitable and fully remote, with team members across 30+ countries. We built a durable business on customer revenue rather than venture capital, and we are now focused on growing it.
The role
You will own the full post-sale relationship for a book of 50 to 80 mid-market accounts, most of them in the $2,500 to $5,000 monthly revenue range and concentrated in the United States. You are the primary point of contact, the person who proves the product is working, and the one accountable for whether that revenue stays and grows. Strategic accounts get added to your book once you have shown what you can do.
Three things define this seat.
  • The number. You own retention first. Churn is the primary measure of your success. Revenue growth through upsell, cross-sell and seat expansion sits immediately behind it, worked in partnership with Sales.
  • The playbook. We have a defined operating model, and it works. This is not a design-your-own-process role. We need it executed consistently and sharpened with data.
  • The operating model. You will work AI-first. Our stack has AI throughout it, and we expect you to use it in your daily account management and bring better practice to the rest of the team.

A book this size only works if you are proactive. You decide where your attention goes each month rather than waiting for a ticket or a renewal date to tell you.
Who you are
  • You treat your book like a business you run. Every renewal, every save, every expansion opportunity is yours.
  • You take ownership when something goes wrong for a customer, including when the fix sits with another team.
  • You like talking to people and you connect with them quickly.
  • You are flexible. We are a small team, and you will sometimes do things that are not in this description.
  • You run a playbook with discipline rather than reinventing it.
  • You are curious about AI and you use it. You do not need to be an engineer.
  • You are organised, analytical and self-directed. You thrive fully remote.

What you will own
  • Your number. Retention across your book, with churn as the measure that matters most, plus identifying, qualifying and driving expansion alongside Sales.
  • The operating cadence. Consistent execution of our account management model, with planning, business reviews and CRM records kept current as you go.
  • Customer relationships. Senior stakeholder relationships across your accounts. You lead escalations and renewal-risk conversations and drive them to a decision quickly.
  • Onboarding and time-to-value. Working with our Solutions team so new customers see value early and adoption sticks.
  • Account health. Monitoring health scores, contracts, product adoption and sentiment, catching risk early and executing save plans.
  • Voice of the customer. Feeding structured customer feedback to Product, Support and Engineering, and championing your customers internally.
  • AI in the workflow. Using and building automation in your daily work for risk detection, account research, EBR prep and documentation, and sharing what works with the rest of the team.
  • On-site visits. Getting on a plane when an account needs you in the room. We expect occasional domestic travel to customer sites.

This role may not suit you if
  • You wait for the renewal date to talk to your customers. This is a proactive seat and you will be in the accounts every month.
  • You have only carried a small book of large enterprise accounts. The scope here is wider and the cadence is different, and people used to 10 or 15 accounts often find that difficult.
  • AI for you means occasional ChatGPT use that has not changed how you work.
  • You need to design your own process before you can perform. The playbook is built and we need it executed well.
  • You measure yourself on activity rather than on revenue kept and grown.
  • You have only ever worked in an office. Our customers and our team span the globe.

What a realistic week looks like
A business review with the leadership team of a mid-market BPO customer. A working session with your Director on an at-risk renewal. An expansion opportunity you spotted in usage data, qualified and handed forward with Sales. An automation you set up to take a repetitive task off your plate, then a fifteen-minute call teaching a teammate to use it. Live collaboration during Pacific and Eastern hours, async with teammates in South Africa, India and Argentina.
Your experience
  • Several years in account management or customer success at a B2B SaaS company, owning revenue outcomes for mid-market customers. Pure enterprise backgrounds are usually a difficult fit for the scope of this book.
  • A measurable track record of improving retention and growing accounts. You know your numbers and can walk us through them.
  • Experience carrying a book of comparable size and running it proactively rather than reacting to inbound requests.
  • Disciplined execution of a defined account management playbook that someone else designed.
  • Comfortable with senior stakeholders and able to hold a commercial conversation about value, price and risk.
  • Practical AI experience in your daily work. You can name the tools you use and describe what they do for you.
  • An analytical mindset. You read product usage data, spot trends and risks, and act on them.
  • Hands-on with CRM and CS tooling. HubSpot experience is a strong plus.
  • Experience working remotely and effectively, both live and async.
  • Based in the United States or Canada, able to cover Pacific and Eastern hours, and willing to travel to customer sites.

Nice to have
  • Background in workforce analytics, time tracking, HR tech or productivity software.
  • Experience serving BPO, outsourcing, healthcare or tech services customers.
  • Spanish or Portuguese.
  • Familiarity with tools such as ChartMogul, Asana and Jira.

The team you are joining
You will report to our Director of Account Management and join a team of four Account Managers based in South Africa, India and Argentina. You would be the first in North America, and the closest to the majority of our customers. You will work closely with Sales on expansion and with our Solutions team on onboarding.
How we will measure success
  • Retention across your book, with churn as the headline measure.
  • Expansion revenue delivered through upsell, cross-sell and seat growth.
  • Quality and consistency of execution across the book.
  • Time-to-value and product adoption across your accounts.
  • More output per person because of the AI systems you use and share.

Why this role
  • You own a real number, with real authority over the outcomes you are measured on.
  • The playbook is built. You get to make it perform rather than clean up a mess.
  • You work AI-first from day one, at a company that expects it and pays for the tools.
  • We are profitable and bootstrapped. Your budget comes from customers, not from a burn rate.
  • Fully remote and flexible, working with talented people in 30+ countries.

Our hiring approach
This is a full-time, 100% remote role. We are an equal opportunity employer and we value diversity and inclusion. We welcome applicants of all backgrounds and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status or disability.
We hire globally, and this particular role requires you to be based in North America. Our Talent Attraction team will walk you through the details during your first conversation.
Learn more about us at https://people.timedoctor.com

Apply