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Remote Inmate Call Monitoring Jobs in Santa Clara, CA

This is a fully remote position. However, at this time we are only considering applicants in the ... Monitor workload distribution and ensure timely completion of administrative and care coordination ...

First on our list: spotting hard-to-monitor emissions of methane, a potent greenhouse gas that ... remote positions in perpetuity. (We love it when kids make a cameo in a video call.) Insight M is ...

Lead Engineer

San Mateo, CA ยท On-site +1

$116K - $153K/yr

We've built an early version of this cloud machine today, which we call PatternAI, and we're just ... Experience working with remote teams across multiple locations * Experience with Kubernetes and ...

Lead Engineer

San Mateo, CA ยท Remote

$116K - $153K/yr

We've built an early version of this cloud machine today, which we call PatternAI, and we're just ... Experience working with remote teams across multiple locations * Experience with Kubernetes and ...

Sales Director

San Jose, CA ยท Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

High Ticket Sales Director

San Jose, CA ยท Remote

$120K - $250K/yr

Managing Top Performing Fully Remote Sales Teams! Position Overview: As an outsourced sales company ... Tracks and monitors sales reps' pipelines to ensure best lead management practices * Consistently ...

Remote Inmate Call Monitoring information

See Santa Clara, CA salary details

$9

$18

$23

How much do remote inmate call monitoring jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote inmate call monitoring in Santa Clara, CA is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $20.34 per hour, depending on experience, location, and employer.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What are popular job titles related to Remote Inmate Call Monitoring jobs in Santa Clara, CA?

For Remote Inmate Call Monitoring jobs in Santa Clara, CA, the most frequently searched job titles are:

What cities near Santa Clara, CA are hiring for Remote Inmate Call Monitoring jobs?

Cities near Santa Clara, CA with the most Remote Inmate Call Monitoring job openings:

Infographic showing various Remote Inmate Call Monitoring job openings in Santa Clara, CA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 19% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,118 per year, or $18.8 per hour.

Remote Licensed Clinical Counselor (LPCC) at Proto-Call Counseling Services

Proto-Call Counseling Services

San Jose, CA โ€ข Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Life

Posted 4 days ago


Job description

Position Overview

Proto-Call Counseling Services is seeking a dedicated and skilled Licensed Professional Clinical Counselor (LPCC) to join our compassionate team in San Jose, California. This full-time remote role offers a unique opportunity to profoundly impact individuals' mental health and well-being. As an LPCC, you will utilize your expertise to provide comprehensive counseling services that align with our mission to improve access to high-quality, personalized mental healthcare for everyone, every day.

About the Organization

At Proto-Call Counseling Services, we believe in integrating mental and physical healthcare to foster a healthier society. Our commitment to this mission is reflected in our collaborative environment, where diverse professionals work together to create tailored solutions for our clients. We pride ourselves on maintaining a supportive and innovative atmosphere that empowers our team members and promotes effective therapeutic practices. Additionally, we offer a sign-on bonus to welcome new talent into our family.

Work Environment

This position provides the flexibility of a fully remote work setting while ensuring that you remain closely connected with both clients and colleagues. As part of a community health clinic, you will engage virtually with clients from varied backgrounds, creating a significant impact on their mental health journeys. Our organizational culture emphasizes continuous professional development, work-life balance, and a strong support system.

Key Responsibilities
  • Conduct comprehensive and ongoing assessments to effectively address the unique needs of each patient.
  • Facilitate open communication among family members, guardians, and other stakeholders to monitor and report on individual progress toward treatment goals.
  • Develop and provide supervisors with a detailed schedule for appointments, home visits, and assessments to enhance workflow efficiency.
  • Implement and coordinate home visits to ensure accurate observations and gather relevant data, contributing to holistic patient understanding.
  • Ensure that program plans are executed effectively and in alignment with clinical best practices.
  • Actively participate in Interdisciplinary Team Meetings and other relevant seminars to promote collaborative care strategies.
  • Prepare meticulous monthly and quarterly progress reports to evaluate treatment efficacy and adjust care plans accordingly.
  • Organize training sessions to ensure that all team members are proficient in the implementation of the treatment programs and documentation protocols.
  • Conduct follow-up interviews and home visits to provide ongoing support and reassess client needs, ensuring a continuity of care.
  • Maintain comprehensive records, ensuring that all documentation is available and accessible to authorized parties in a timely manner.
  • Serve as a liaison with the public and the larger mental health community to promote a supportive network and achieve developmental goals.
  • Assist in creating and refining training materials aimed at enhancing our service delivery and program structures.
Patient Population / Client Focus

You will work with a diverse client population, including both adults and youth facing challenges such as anxiety, depression, trauma, and substance misuse. Your role as an LPCC will be pivotal in tailoring interventions to meet the specific psychological and emotional needs of each individual. By fostering a safe and nurturing environment, you will empower clients to achieve greater self-awareness and resilience.

Qualifications
  • A Masterโ€™s or Doctoral degree in Counseling, Psychology, or a closely related field.
  • Active and unrestricted licensure as a Professional Clinical Counselor (LPCC) in the state of California.
  • A minimum of two years of experience in a counseling role, preferably within clinical or community settings.
  • A strong understanding of legal and ethical standards governing mental health practice.
  • Excellent communication skills and the ability to build rapport with diverse clientele.
  • Demonstrated capability to work collaboratively within a multidisciplinary healthcare team.
  • Familiarity and proficiency with Electronic Medical Record (EMR) software and related technologies.
Preferred Experience
  • Specialization in areas such as family therapy, couples therapy, trauma-focused care, or substance misuse.
Compensation and Benefits
  • Competitive annual salary ranging from $90,000 to $100,000, contingent upon experience and caseload availability.
  • Flexible work schedule that promotes an excellent work-life balance.
  • Medical, dental, and vision insurance coverage for you and your family.
  • Malpractice and life insurance for your peace of mind.
Career Growth Opportunities

We are committed to the professional development of our staff. As a member of Proto-Call Counseling Services, you will have the opportunity to advance your career through continuous education, specialized training, and leadership roles within the organization.

Why Join Our Team

Joining Proto-Call Counseling Services means becoming part of a forward-thinking organization dedicated to transforming lives through innovative mental healthcare. You will work alongside passionate professionals who value teamwork, respect, and continuous improvement. With a focus on wellness, collaboration, and client-centric approaches, you'll be equipped to make a meaningful difference in the lives of the individuals and communities we serve.

Application Information

If you are ready to take the next step in your counseling career and join a dedicated team that prioritizes mental health and community support, we invite you to submit your resume today. Explore this rewarding opportunity to make a lasting impact on individuals, families, and the broader community.