ZipRecruiter

Log In

2

Remote Inmate Call Monitoring Jobs in Pittsburgh, PA

GFT.

Senior Site/Civil Engineer

Pittsburgh, PA · On-site +1

$125K - $160K/yr

However for the right candiate, this would be a remote position. Joining the power team at GFT ... Monitor projects productivity, quality, and progress * Monitor and resolve technical issues in a ...

GFT.

Senior Site/Civil Engineer

Pittsburgh, PA · On-site +1

$125K - $160K/yr

However for the right candiate, this would be a remote position. Joining the power team at GFT ... Monitor projects productivity, quality, and progress * Monitor and resolve technical issues in a ...

Birgo

Client Services Representative

Pittsburgh, PA · On-site +1

$50K - $60K/yr

... call home. We're an agile company that has grown from 15 to 100 team members over the last ten ... Monitor the status of pending document signatures and money transfers to ensure they are completed.

All JobsInmate Call Monitoring JobsRemote Inmate Call Monitoring JobsRemote Inmate Call Monitoring Jobs in Pittsburgh, PA

Remote Inmate Call Monitoring information

See Pittsburgh, PA salary details

$7

$15

$19

How much do remote inmate call monitoring jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote inmate call monitoring in Pittsburgh, PA is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.78 per hour, depending on experience, location, and employer.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.

What are the key skills and qualifications needed to thrive as a remote inmate call monitoring specialist?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What are some common challenges faced in a remote inmate call monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What are the most commonly searched types of Inmate Call Monitoring jobs in Pittsburgh, PA?

The most popular types of Inmate Call Monitoring jobs in Pittsburgh, PA are:

What are popular job titles related to Remote Inmate Call Monitoring jobs in Pittsburgh, PA?

For Remote Inmate Call Monitoring jobs in Pittsburgh, PA, the most frequently searched job titles are:

What job categories do people searching Remote Inmate Call Monitoring jobs in Pittsburgh, PA look for?

The top searched job categories for Remote Inmate Call Monitoring jobs in Pittsburgh, PA are:

What cities near Pittsburgh, PA are hiring for Remote Inmate Call Monitoring jobs?

Cities near Pittsburgh, PA with the most Remote Inmate Call Monitoring job openings:

Remote Inmate Call Monitoring jobs near you
Infographic showing various Remote Inmate Call Monitoring job openings in Pittsburgh, PA as of August 2026, with employment types broken down into 80% Full Time, 9% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,336 per year, or $15.5 per hour.

Full-Time Licensed Clinical Social Worker (LCSW) - Remote Position with Proto-Call Counseling Servic

Proto-Call Counseling Services

Pittsburgh, PA • Remote

Full-time

Medical, Retirement

Posted 5 days ago

Job description

Position Overview

Proto-Call Counseling Services is seeking a dedicated and passionate Licensed Clinical Social Worker (LCSW) for a full-time remote position. This role is crucial in delivering high-quality mental health support to a diverse patient population in a hospice care setting. As a member of our compassionate team, you will utilize your expertise to create and implement individualized treatment plans that address the unique needs of each client.

About the Organization

At Proto-Call Counseling Services, our mission is to enhance the well-being of the communities we serve by making affordable healthcare accessible to millions. As a healthcare provider based in Pittsburgh, Pennsylvania, we are committed to fostering an inclusive environment where mental health professionals can thrive and make a difference in the lives of others. Joining us means being part of a forward-thinking organization dedicated to holistic patient care.

Work Environment

This position is designed for a remote work environment, promoting a flexible work-life balance while maintaining a collaborative team atmosphere. The LCSW will interact regularly with colleagues via virtual communication tools, ensuring that patient care remains integrated and comprehensive. The work schedule includes some evening and weekend hours to meet client needs, providing flexibility for our healthcare professionals.

Key Responsibilities
  • Utilize your educational background and professional experience to conduct independent psychosocial assessments and diagnoses for patients seeking support.
  • Collaborate with patients to formulate personalized treatment plans that reflect their individual goals and challenges.
  • Implement evidence-based interventions tailored to patients' needs, employing techniques such as solution-focused therapy, motivational interviewing, and behavioral activation.
  • Engage in active coordination with primary care providers and other mental health professionals to ensure a holistic approach to patient care.
  • Regularly monitor and document patient progress, adjusting treatment strategies based on their response to interventions.
  • Support the management of psychotropic medications as prescribed, focusing on adherence, monitoring side effects, and evaluating overall treatment effectiveness.
Patient Population / Client Focus

The Licensed Clinical Social Worker will primarily serve patients in a hospice care setting. These clients benefit from tailored therapeutic approaches that respect their unique challenges, emotional needs, and circumstances as they navigate end-of-life care. Your role is vital in providing compassionate, relevant support while considering the holistic well-being of patients and their families.

Qualifications
  • A Master’s degree in Social Work from an accredited institution.
  • A current, valid, and unrestricted license to practice as a Licensed Clinical Social Worker (LCSW) in the state of Pennsylvania.
  • A minimum of 1 year of experience providing therapy services as an independently licensed clinician.
Preferred Experience
  • Experience in a hospice or palliative care environment, providing support to patients with chronic and terminal illnesses.
  • Familiarity with electronic health record (EHR) systems for documentation and patient management.
  • Proven ability to work collaboratively with interdisciplinary teams to achieve optimal patient outcomes.
Compensation and Benefits

We offer an annual salary range of USD 80,000 to 100,000, reflective of your skills and experience, with additional perks such as a sign-on bonus. Benefits include comprehensive health plans, a 401(K) savings plan with employer matching, reimbursements for license renewal fees, and opportunities for continuing education and professional development. Additionally, we provide malpractice insurance coverage, ensuring peace of mind while you focus on your clients.

Career Growth Opportunities

At Proto-Call Counseling Services, we prioritize your professional development and career advancement. You will have access to various training sessions, workshops, and resources to enhance your skills. With our commitment to internal promotion and career pathing, there are numerous opportunities to grow within the organization, expanding your expertise while contributing to innovative mental health care solutions.

Why Join Our Team

Joining Proto-Call Counseling Services means becoming part of a dedicated team that values compassion, inclusivity, and the importance of mental health. By working with us, you will make a meaningful difference in the lives of the patients we serve while enjoying a supportive and flexible work environment. You will have the chance to collaborate with a network of seasoned professionals and contribute to a shared mission that enhances health and well-being in our communities.

Application Information

If you are a passionate Licensed Clinical Social Worker looking to make a significant impact in the field of mental health, we encourage you to apply now. Submit your application to join Proto-Call Counseling Services today!

Apply