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Remote Inmate Call Monitoring Jobs in Boston, MA

Qualys

Account Executive

Boston, MA · Remote

$245K - $275K/yr

Ability to manage a realistic sales funnel, follow up on inbound leads quickly, and cold call into ... Monitoring, and other enterprise security solutions. Strong track record of hunting, consulting ...

Cecelia Health

Dynamics Architect

Boston, MA · On-site +1

$68.25 - $90/hr

This remote position is a great opportunity to play a strategic role in advancing our technology ... Architect solutions supporting call center operations, including case management, omnichannel ...

Cecelia Health

Dynamics Architect

Boston, MA · Remote

$64.50 - $85/hr

This remote position is a great opportunity to play a strategic role in advancing our technology ... Architect solutions supporting call center operations, including case management, omnichannel ...

DeleteMe

Public Sector Account Executive, SLED

Boston, MA · On-site +1

$130K - $145K/yr

We help security teams reduce their human attack surface by continuously monitoring and removing ... Remote and resides in Boston, MA or the DMV Area Job Summary: We are seeking a dynamic and results ...

Aprio

Director, Tariffs & Customs

Boston, MA · On-site +1

$130K - $320K/yr

Monitoring and advising stakeholders on legal trends, developing areas of the trade law, and ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

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Remote Inmate Call Monitoring information

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How much do remote inmate call monitoring jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote inmate call monitoring in Boston, MA is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $18.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What job makes $10,000 a month without a degree?

Remote Inmate Call Monitoring jobs typically do not pay $10,000 a month; such high earnings are uncommon without specialized skills or experience. High-paying roles that can reach this level often involve sales, entrepreneurship, or skilled trades, but generally require experience, certifications, or a strong network. Most jobs with this income level demand significant expertise or business ownership rather than a standard position without a degree.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

How much is a 15-minute call from jail?

In remote inmate call monitoring roles, the cost of a 15-minute jail call typically ranges from $3 to $10, depending on the facility and service provider. Monitoring professionals may need to understand call costs for compliance and reporting purposes, but the actual charges are set by the jail or phone service provider, not the monitoring role itself.

Can TextNow accept jail calls?

As a remote inmate call monitoring professional, it is important to note that services like TextNow typically do not support calls from jail or prison phone systems, which often use specialized or restricted lines. Most jail calls are made through approved, monitored phone services that comply with correctional facility regulations, and consumer apps like TextNow are generally not compatible with these systems. Monitoring jail calls requires specific tools and legal compliance, and standard consumer messaging apps are not designed for this purpose.

Can prisoners work remotely?

Remote inmate call monitoring jobs typically involve overseeing and analyzing phone calls from correctional facilities, and they are usually performed remotely by trained professionals. These roles often require security clearances, specialized software, and adherence to strict confidentiality protocols, but they do not involve prisoners working remotely. Instead, the job is conducted by individuals monitoring calls from outside the facility.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Boston, MA? The most popular types of Inmate Call Monitoring jobs in Boston, MA are:
What are popular job titles related to Remote Inmate Call Monitoring jobs in Boston, MA? For Remote Inmate Call Monitoring jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Remote Inmate Call Monitoring jobs in Boston, MA look for? The top searched job categories for Remote Inmate Call Monitoring jobs in Boston, MA are:
What cities near Boston, MA are hiring for Remote Inmate Call Monitoring jobs? Cities near Boston, MA with the most Remote Inmate Call Monitoring job openings:
Remote Inmate Call Monitoring jobs near you
Infographic showing various Remote Inmate Call Monitoring job openings in Boston, MA as of June 2026, with employment types broken down into 86% Full Time, 9% Part Time, 2% Temporary, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,186 per year, or $17.4 per hour.
Field Excellence Lead - Account Management & New Launches (Immunology)

Field Excellence Lead - Account Management & New Launches (Immunology)

Biogen

Cambridge, MA • Remote

$186K - $256K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Biogen rating

9.2

Company rating: 9.2 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

3rd of 71 rated pharmaceutical

Job description

About This Role:

The Field Excellence Lead for New Products & Account Management is the catalyst who designs the field operational launch roadmap, with a focus on the new or upgraded operational capabilities which will be critical to launch success. The immediate focus will be preparing for the Lupus launch, a launch that will require the development of a Strategic Account Management operational capability. This will also lay the foundation for Nephrology, the next Therapeutic Area on Biogen's launch roadmap. You will be the Operational Architect and critical connective tissue between Franchise Launch Strategy and Field Execution. While subject matter experts (SMEs) lead the development of Incentive Compensation, Call Plans, Field Analytics and Field Technology, this is the key leader who pulls these disparate pillars together into a single, cohesive "Standard of Excellence." After launch, you will proactively monitor field execution: creating action plans based on analytics-backed insights on key success factors, mining for field-generated best practices, and removing obstacles to optimal execution.

What You'll Do:

  • Design and execute the Launch Operational Plan, architecting and implementing a robust Strategic Account Management capability for Lupus & Nephrology launches.

  • Proactively monitor field execution to identify operational barriers and best practices, translating insights into scalable action plans.

  • Establish and monitor a Launch Brand Operational Annual Roadmap with clear KPIs, deliverable milestones, and governance decision-making.

  • Architect and implement a robust Strategic Account Management capability to shift from transactional selling to enterprise-level partnerships.

  • Act as the central clearinghouse for field force excellence innovation and maintain routine cadence of launch optimization feedback sessions.

  • Influence Franchise Heads and Sales VPs using data and field credibility to drive adoption of new operational initiatives.

  • Provide strategic input for the annual Brand Plan regarding field execution, emphasizing critical opportunities and barriers.

  • Identify high-level skill gaps in the field force and partner with commercial learning for targeted interventions.

  • Establish operational milestones for the year, including recurring tasks and special projects.

  • Develop quarterly deliverables for future launches, including Franchise Opportunity Playbooks, Execution Gap Assessments, Operational Assessments, and QBRs.

Who You Are:

You possess a strategic vision and anticipate future trends impacting customer engagement. Your analytical skills allow you to navigate complex data sets, extracting actionable field insights. You have an innovative mindset, always ready to challenge the status quo, and excel at influencing stakeholders without direct authority. You have a proven track record of driving adoption through effective communication and training.

Location:

There is a strong preference for talent within a commutable distance to Cambridge MA to consider applying, however for the right set of skills and experience we will consider Remote (US only). Travel to the office 1x per month is required for Remote talent.

Required Skills:

  • Bachelor's degree with 12+ years of progressive experience in the Pharmaceutical/Biotech industry.

  • Must have significant experience in Commercial Operations or Sales Excellence leadership, with a strong preference for immunology therapeutic area experience.

  • Proven track record in a Launch-Phase Field Leadership role (e.g., Division Sales Manager, Regional Sales Director, or National Sales Lead).

  • Experience designing and/or working in a Strategic Account Management team.

  • Ability to anticipate future trends and plan proactively.

  • Comfortable navigating complex data for actionable insights.

  • Mastery in influencing disparate stakeholders toward common operational goals.

  • Willingness to challenge traditional models and drive innovation.

  • Strong stakeholder management skills and experience in change management.


Job Level: Management


Additional Information

The base compensation range for this role is: $186,000.00-$256,000.00


Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:

  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan
  • Tuition reimbursement of up to $10,000 per calendar year
  • Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.Read onto learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

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About Biogen

Sourced by ZipRecruiter

At Biogen, our mission is clear - we are pioneers in neuroscience. Biogen discovers, develops, and delivers worldwide innovative therapies for people living with serious neurological and neurodegenerative diseases. Together, our employees create, commercialize, and manufacture transformative therapies for our patient population.

Industry

Scientific research and development services

Company size

5,001 - 10,000 Employees

Headquarters location

Cambridge, MA, US

Year founded

1978

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