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Remote Inmate Call Monitoring Jobs in Michigan (NOW HIRING)

Pharmacist

Shelby, MI · Remote

$60 - $63/hr

... This remote pharmacist role supports a call center-driven mail order pharmacy by performing ... Oversee medication use for patients by monitoring prescription histories and ensuring consistent ...

You are comfortable working independently while supporting a fully remote, 24/7 crisis contact ... Build and manage staff schedules while monitoring real-time service levels and queue performance.

Software Test Engineer

Dearborn, MI · On-site +1

$102K - $204K/yr

... monitoring, providing on call support for production applications. 5. Remote Vehicle telemetry APIs ... call 1-888-336-0660. #LI-DNI #DNP Bachelor's degree or foreign equivalent in Electrical and ...

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Remote Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What job makes $10,000 a month without a degree?

Remote Inmate Call Monitoring jobs typically do not pay $10,000 a month; such high earnings are uncommon without specialized skills or experience. High-paying roles that can reach this level often involve sales, entrepreneurship, or skilled trades, but generally require experience, certifications, or a strong network. Most jobs with this income level demand significant expertise or business ownership rather than a standard position without a degree.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

How much is a 15-minute call from jail?

In remote inmate call monitoring roles, the cost of a 15-minute jail call typically ranges from $3 to $10, depending on the facility and service provider. Monitoring professionals may need to understand call costs for compliance and reporting purposes, but the actual charges are set by the jail or phone service provider, not the monitoring role itself.

Can TextNow accept jail calls?

As a remote inmate call monitoring professional, it is important to note that services like TextNow typically do not support calls from jail or prison phone systems, which often use specialized or restricted lines. Most jail calls are made through approved, monitored phone services that comply with correctional facility regulations, and consumer apps like TextNow are generally not compatible with these systems. Monitoring jail calls requires specific tools and legal compliance, and standard consumer messaging apps are not designed for this purpose.

Can prisoners work remotely?

Remote inmate call monitoring jobs typically involve overseeing and analyzing phone calls from correctional facilities, and they are usually performed remotely by trained professionals. These roles often require security clearances, specialized software, and adherence to strict confidentiality protocols, but they do not involve prisoners working remotely. Instead, the job is conducted by individuals monitoring calls from outside the facility.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Michigan? The most popular types of Inmate Call Monitoring jobs in Michigan are:
What cities in Michigan are hiring for Remote Inmate Call Monitoring jobs? Cities in Michigan with the most Remote Inmate Call Monitoring job openings:
Infographic showing various Remote Inmate Call Monitoring job openings in Michigan as of June 2026, with employment types broken down into 89% Full Time, 3% Part Time, 1% Temporary, and 7% Contract. Highlights an 100% Remote job distribution.
Pharmacist

$60 - $63/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Remote Pharmacist – Mail Order / Prior Authorization (Need to be able to commute to Shelby Township, Michigan when necessary)

Job Description

This remote pharmacist role supports a call center–driven mail order pharmacy by performing everyday pharmacist functions while subject matter experts prepare for an upcoming upgrade to ScriptMed Cloud. You will verify prescription orders, manage end-to-end prescription workflows, counsel patients, and collaborate with providers to clarify and optimize medication therapy. The position focuses on safe and accurate dispensing, clinical review, and patient education in a fully remote environment.

Responsibilities

  • Perform day-to-day pharmacist duties in a mail order pharmacy environment to support ongoing operations during a computer system upgrade to ScriptMed Cloud.

  • Learn and perform order verification functions, ensuring accuracy and clinical appropriateness of prescriptions before dispensing.

  • Manage the overall prescription workflow, including order intake, verification, and coordination with dispensing locations across the United States.

  • Dispense prescription medications safely and accurately, following all applicable regulations and professional standards.

  • Conduct clinical prescription verification, including review of dosing, interactions, contraindications, and therapeutic appropriateness.

  • Provide patient counseling by phone, educating patients on proper medication use, potential side effects, and adherence strategies.

  • Communicate with prescribers and other healthcare providers to clarify orders, resolve discrepancies, and address prior authorization requirements.

  • Support a remote order processing team by performing data entry related to prescriptions, prior authorizations, and patient information.

  • Participate in health and wellness–related counseling and provide guidance on healthy lifestyle choices as they relate to medication therapy.

  • Oversee medication use for patients by monitoring prescription histories and ensuring consistent, safe medication management.

  • Use computer systems and pharmacy software to document activities, process orders, and maintain accurate records in a call center–driven environment.

  • Assist with prior authorization review processes for Medicare, Medicaid, and other payers, ensuring timely and accurate completion of requests.

Essential Skills

  • Active and valid pharmacist licensure.

  • Pharmacist license in the state of Michigan (MI).

  • Demonstrated experience performing core pharmacist functions, including dispensing, order verification, and patient counseling.

  • Experience with prior authorizations, including review and processing for various payers such as Medicare and Medicaid.

  • Strong computer skills and ability to work efficiently within pharmacy software and electronic workflows.

  • Ability to work effectively in a call center–driven environment, handling patient and provider interactions by phone.

  • Excellent attention to detail and accuracy in clinical review, data entry, and documentation.

  • Strong communication skills for counseling patients and collaborating with healthcare providers.

  • Ability to manage multiple tasks in a remote setting while maintaining high standards of safety and compliance.

Additional Skills & Qualifications

  • Experience working in a mail order pharmacy setting.

  • Familiarity with ScriptMed Enterprise and ScriptMed Cloud or similar pharmacy management systems.

  • Prior experience with remote or virtual pharmacy operations.

  • Experience processing prior authorizations and working with Medicare and Medicaid plans.

  • Proficiency in data entry within pharmacy systems and electronic health records.

  • Comfort working in a structured, process-driven environment with defined workflows and metrics.

Work Environment

This role is 100% remote and requires a dedicated, quiet workspace at home suitable for confidential patient and provider communications. The position operates in a call center–driven mail order pharmacy environment, where you will support remote order processing and coordinate with dispensing locations across the United States. Standard work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. You will use computer-based pharmacy systems, including ScriptMed Enterprise/Cloud and other digital tools, to perform data entry, clinical verification, and telephonic counseling. The environment emphasizes accuracy, patient safety, and efficient handling of prescription workflows in a fully virtual setting.

Job Type & Location

This is a Contract position based out of Shelby, MI.

Pay and Benefits

The pay range for this position is $60.00 - $63.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 19, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


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About Actalent

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Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We're supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.

Company size

5,001 - 10,000 Employees

Headquarters location

Hanover, MD, US

Year founded

1983

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