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Remote Information Technology Assistant Jobs in Pittsburgh, PA

Blink Health

IT Support Technician

Pittsburgh, PA · Remote

$20.75 - $28.75/hr

You are a IT Support Technician who has demonstrated success in addressing problems and ... of remote users. * Documenting repeatable processes (SOPs) to assist other team members and ...

Blink Health

IT Support Technician

Pittsburgh, PA · Remote

$20 - $27.50/hr

You are a IT Support Technician who has demonstrated success in addressing problems and ... of remote users. * Documenting repeatable processes (SOPs) to assist other team members and ...

A.C.Coy Company

IT Project Manager - Remote

Pittsburgh, PA · Remote

$92K - $108.90K/yr

Remote - must be available to work EST hours Job Type: Full Time / Contract Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Project Manager. Ideal candidates ...

A.C. Coy

IT Project Manager - Remote

Pittsburgh, PA · On-site +1

$95.60K - $113.10K/yr

Remote - must be available to work EST hours Job Type: Full Time / Contract Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Project Manager. Ideal candidates ...

A.C. Coy

IT Project Manager - Remote

Pittsburgh, PA · Remote

$95.60K - $113.10K/yr

Remote - must be available to work EST hours Job Type: Full Time / Contract Work Authorization: No Sponsorship The A.C.Coy Company has an immediate need for an IT Project Manager. Ideal candidates ...

RIT Solutions, Inc.

IT Project Manager - Financ

Canonsburg, PA · Remote

$90.50K - $107.10K/yr

Remote (EST time zone) Manufacturing Industry Job Type: 6+ Month Contract The company has an immediate need for an IT Project Manager - Finance. Ideal candidates must have Responsibilities: • Work ...

USM

SR APPLICATION DEVELOPER - PEGA Remote

Pittsburgh, PA · Remote

$93.20K - $128.10K/yr

USM Business Systems Inc is a highly recognized provider of professional IT Consulting services in ... Remote Duration: Full Time Primary Skills: Pega Required skills: Responsible for analyzing ...

A.C. Coy

Solution Architect - Remote

Pittsburgh, PA · Remote

$61.25 - $80.50/hr

Location: Remote - Must be available to work EST hours Job Type: Full Time / Contract Work ... Ideal candidates must have 10+ years of experience in IT Infrastructure, solution design and ...

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How much do remote information technology assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote information technology assistant in Pittsburgh, PA is $22.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.88 per hour, depending on experience, location, and employer.

What is the difference between Remote Information Technology Assistant vs Remote Help Desk Technician?

AspectRemote Information Technology AssistantRemote Help Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Basic IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, supporting internal teams or clientsRemote, providing technical support to end-users
Employer & Industry UsageBusinesses, IT service providers, tech support firmsIT support companies, corporate IT departments, tech service providers
Search & Comparison IntentUnderstanding entry-level IT support rolesTechnical support and troubleshooting roles

The Remote Information Technology Assistant and Remote Help Desk Technician roles share similar credentials and work environments, often supporting internal or external clients remotely. However, the IT Assistant may have broader responsibilities, including administrative tasks and basic troubleshooting, while the Help Desk Technician primarily focuses on resolving end-user technical issues. Both roles are essential in IT support, with overlapping skills but different primary functions.

What are the most commonly searched types of Remote Information Technology jobs in Pittsburgh, PA? The most popular types of Remote Information Technology jobs in Pittsburgh, PA are:
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What job categories do people searching Remote Information Technology Assistant jobs in Pittsburgh, PA look for? The top searched job categories for Remote Information Technology Assistant jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Remote Information Technology Assistant jobs? Cities near Pittsburgh, PA with the most Remote Information Technology Assistant job openings:
Remote Information Technology Assistant jobs near you
IT Support Technician

IT Support Technician

Blink Health

Pittsburgh, PA • Remote

$20.75 - $28.75/hr

Other

Posted 20 days ago

Blink Health rating

8.2

Company rating: 8.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

12th of 97 rated pharmacies

Job description

Who You Are:

You are a IT Support Technician who has demonstrated success in addressing problems and opportunities within growing organizations. You know how to identify, diagnose, and resolve systems issues, document processes and procedures, and serve end-users with a positive customer experience.

What you'll Do: 

  • Work as part of the Service Desk team to deliver IT support to the end-users and operations groups within Blink Health.
  • Support for all remote access technology which includes laptop computers (Windows and MacOS), Okta, Google Suite, software installations, and more.
  • Provide exceptional end-user support for our MacOS and Windows environment. 
  • Support mobile wireless devices such as iPhone and iPad devices.
  • Perform desk moves, setups, and changes for desktop hardware and equipment.
  • Track requests to completion with JIRA: capture user requests, resolve issues, and verify user satisfaction.
  • Work proactively to prevent future problems by delivering end-user training, performing preventative maintenance and tracking inventory.
  • Liaise with other technology groups including Pharmacy Operations, DevOps, Information Security, Software Development, and other departments.
  • This role requires being onsite Monday-Friday during business hours.
  • Participate in on-call rotation for remote support on Saturdays 9am-5pm ET or 1pm-9pm ET.
  • May have to travel occasionally to provide IT support.

What You'll Need:

  • 5+ years' experience delivering end-user IT support services.
  • Experience in supporting MacOS, Windows, Okta, Zoom, Slack, Google Suite, and Jira/Confluence.
  • Experience managing desktops, laptops, within an enterprise onsite and remote environment.
  • Experience with MDM applications like Jamf and Intune is a plus.
  • Experience setting up and managing video conferences using Zoom.
  • Experience with Amazon Connect and Zendesk is a plus.
  • Experience with IT Asset tracking.
  • Experience supporting a large user community of remote users.
  • Documenting repeatable processes (SOPs) to assist other team members and contribute to the self-service portal.
  • Candidates must be professional, service-oriented, articulate, collaborative, and team-focused.
  • A drive to learn as you go in a fast-paced environment.

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