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Remote Information Technology Assistant Jobs in Butler, PA

Rayus Radiology

Radiologist Support Specialist

Wexford, PA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is 100% remote position working 40 hours per week. Shifts are Monday-Fridayfrom12:00AM to 8 ... IT support team * Effective execution of critical finding and super-stat requests * Focus on ...

System One

Field Service Technician

Cranberry Township, PA · Remote

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provide remote technical support via phone and digital communication channels * Guide customers ... IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce ...

Management Science Associates

Senior Software Engineer

Tarentum, PA · On-site +1

$111K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bachelor's degree in computer science, Information Technology, or equivalent experience ... Ability to effectively utilize AI coding assistants to enhance productivity and code quality

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All JobsInformation Technology JobsRemote Information Technology Assistant JobsRemote Information Technology Assistant Jobs in Butler, PA

Remote Information Technology Assistant information

See Butler, PA salary details

$10

$20

$35

How much do remote information technology assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote information technology assistant in Butler, PA is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is the difference between Remote Information Technology Assistant vs Remote Help Desk Technician?

AspectRemote Information Technology AssistantRemote Help Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Basic IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, supporting internal teams or clientsRemote, providing technical support to end-users
Employer & Industry UsageBusinesses, IT service providers, tech support firmsIT support companies, corporate IT departments, tech service providers
Search & Comparison IntentUnderstanding entry-level IT support rolesTechnical support and troubleshooting roles

The Remote Information Technology Assistant and Remote Help Desk Technician roles share similar credentials and work environments, often supporting internal or external clients remotely. However, the IT Assistant may have broader responsibilities, including administrative tasks and basic troubleshooting, while the Help Desk Technician primarily focuses on resolving end-user technical issues. Both roles are essential in IT support, with overlapping skills but different primary functions.

What are popular job titles related to Remote Information Technology Assistant jobs in Butler, PA?

For Remote Information Technology Assistant jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Remote Information Technology Assistant jobs in Butler, PA look for?

The top searched job categories for Remote Information Technology Assistant jobs in Butler, PA are:

What cities near Butler, PA are hiring for Remote Information Technology Assistant jobs?

Cities near Butler, PA with the most Remote Information Technology Assistant job openings:

Remote Information Technology Assistant jobs near you
Infographic showing various Remote Information Technology Assistant job openings in Butler, PA as of June 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,507 per year, or $20.4 per hour.

Helpdesk Representative - French Speaking

Fire Fighter Sales & Service Co.

Cranberry Township, PA • Remote

$16.75 - $21.50/hr

Full-time

Posted 6 days ago

Job description

As a Helpdesk Representative I, you will play a vital role in supporting field users and internal users by providing remote troubleshooting and technical assistance over the phone. You will help resolve hardware, software, and connectivity issues, document support interactions, and ensure timely resolution or escalation of IT incidents. This role is ideal for someone who enjoys problem-solving, communicating with others, and delivering excellent customer service in a fast-paced IT support environment.
Key Responsibilities
Provide first-level technical support to field users and internal users over the phone.
 Troubleshoot issues related to Windows operating systems, Dell hardware, and company applications.
Guide users through problem-solving steps to resolve incidents effectively and efficiently.
 Document all calls, troubleshooting steps, and resolutions using internal ticketing systems.
Escalate complex or unresolved issues to higher-level support teams as appropriate.
 Follow established IT procedures and contribute to the continuous improvement of support documentation.
Maintain professionalism and patience when assisting non-technical users.
________________________________________
Minimum Qualifications
 Strong verbal communication and customer service skills in French Language.
Associate degree or equivalent experience in Information Technology, Computer Science, or a related field.
 1+ years of experience providing phone-based or remote IT support.
Basic understanding of Windows operating systems and Dell hardware platforms.
 Familiarity with IT service management concepts (e.g., ticketing systems and incident tracking).
________________________________________
Preferred Skills
Experience using remote access tools and troubleshooting utilities.
 Strong analytical and problem-solving abilities for hardware and software issues.
Understanding of basic networking concepts and connectivity troubleshooting.
 Ability to manage multiple support cases simultaneously.
Clear and concise documentation and communication skills.
________________________________________
Success Factors
The ideal candidate will demonstrate:
 Strong communication and customer service skills.
Dependability and accountability in managing assigned tickets.
 Attention to detail and adherence to support procedures.
Initiative to learn and improve support processes.
 Comfort working in a structured, high-volume support environment.
 

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