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Remote Information Technology Assistant Jobs in Puerto Rico

Danaher

Field Application Specialist

Caguas, PR · On-site +1

May assist with optimizing products to meet customer needs and workflow requirements. This position ... Additional information about this remote work arrangement will be provided by your interview team.

Transportation Security Administration

$126K - $164K/yr

Participate in briefings concerning classified information. * Model and work with leadership team ... technology implementation, and other related programs assigned by the FSD. Specialized experience ...

RelateCare

$11/hr

We are a multidisciplinary team of nurses, contact management specialists and technologists who ... Remote

RelateCare

$11/hr

We are a multidisciplinary team of nurses, contact management specialists and technologists who ... Remote

AppleOne

Pharmacy Technician

San Juan, PR · On-site +1

$15/hr

The role begins with onsite training to help you succeed, followed by a remote work model once ... pharmacy information using internal systems and Microsoft Office tools. - Communicate ...

Collins Aerospace

Scrum Master (Puerto Rico)

Santa Isabel, PR · On-site +1

$46.50 - $62/hr

Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required ... S. citizens are authorized to access information under this program/contract. Security Clearance:

US Department of Commerce

Meteorologist

Carolina, PR · On-site +1

$40K/yr

Please refer to the Qualifications section for additional information. Qualifications: This ... Using current hydro-meteorological data to monitor conditions and assist with forecast preparation ...

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Remote Information Technology Assistant information

What is the difference between Remote Information Technology Assistant vs Remote Help Desk Technician?

AspectRemote Information Technology AssistantRemote Help Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Basic IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, supporting internal teams or clientsRemote, providing technical support to end-users
Employer & Industry UsageBusinesses, IT service providers, tech support firmsIT support companies, corporate IT departments, tech service providers
Search & Comparison IntentUnderstanding entry-level IT support rolesTechnical support and troubleshooting roles

The Remote Information Technology Assistant and Remote Help Desk Technician roles share similar credentials and work environments, often supporting internal or external clients remotely. However, the IT Assistant may have broader responsibilities, including administrative tasks and basic troubleshooting, while the Help Desk Technician primarily focuses on resolving end-user technical issues. Both roles are essential in IT support, with overlapping skills but different primary functions.

What job categories do people searching Remote Information Technology Assistant jobs in Puerto Rico look for?

The top searched job categories for Remote Information Technology Assistant jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote Information Technology Assistant jobs?

Cities in Puerto Rico with the most Remote Information Technology Assistant job openings:

Remote Information Technology Assistant jobs near you
Infographic showing various Remote Information Technology Assistant job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

SSO Infrastructure Engineer (Puerto Rico)

Collins Aerospace

Santa Isabel, PR • Remote

$96K - $127K/yr

Full-time

Medical, Life, Retirement

Posted 3 days ago

New

Collins Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

32nd of 72 rated aerospace companies

Job description

Date Posted:

2026-09-03

Country:

United States of America

Location:

US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance:

None/Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:

What You Will Do

  • Provide infrastructure server support for a variety of SSO tools such as PingFederate, PingAccess, PingDirectory, SiteMinder, Revere Proxy, and new emerging technologies.
  • Collaborate with cross-functional team to deploy systems for SSO solutions.
  • Assist with troubleshooting of user issues related to SSO infrastructure and software systems.
  • Develop documentation, workflow diagrams, and assist with the creation of test scripts as needed.
  • Understand and work with the team to resolve technical and non-technical problems.
  • Participate in production support for any incidents.
  • Identify and communicate risks/issues and provide recommendations on potential fixes.
  • Follow precise processes and procedures to ensure compliance with RTX security policies, server hardening, government requirements, industry standards, and internal organizational mandates.
  • This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.

Qualifications You Must Have

  • A University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience
  • 5+ years of hands-on experience with technical design development and integration of Linux based SSO systems with demonstrated success in project delivery.
  • 3+ years of significant server deployment experience with PingFederate, PingAccess, and PingDirectory.
  • Working experience with Red Hat Linux operating system.
  • Experience with scripting languages such as Bash, Python, JavaScript, and Perl.
  • Prior experience integrating SSO products in complex environments.
  • Prior experience with SiteMinder, LDAP, Active Directory, Privileged Access, and MFA.

Qualifications We Prefer

  • Solid understanding of Disaster Recovery, Backup systems and methods.
  • Red Hat Satellite 6 Identity organization management.
  • Strong communication and analytical skills to be able to troubleshoot issues.
  • Excellent verbal, written and interpersonal communication skills.
  • Superb planning and organizational skills.
  • Adaptability and multi-tasking; experience working in a fast-moving environment.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.

Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.

Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

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What Collins Aerospace employees say

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About Collins Aerospace

Sourced by ZipRecruiter

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2018

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