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Remote Inbound Customer Service Representative Jobs in Smithfield, NC

Handle inbound sales inquiries and proactively reach out to warm leads * Conduct virtual ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

Remote Spanish Bilingual Customer Service

Cary, NC ยท Remote

$14.25 - $18/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Raleigh, NC ยท Remote

$15 - $19/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Wilson, NC ยท Remote

$13.50 - $17/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Showing results 41-60

Remote Inbound Customer Service Representative information

See Smithfield, NC salary details

$8

$16

$23

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote inbound customer service representative in Smithfield, NC is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $18.12 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Smithfield, NC?

For Remote Inbound Customer Service Representative jobs in Smithfield, NC, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Smithfield, NC look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Smithfield, NC are:

What cities near Smithfield, NC are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Smithfield, NC with the most Remote Inbound Customer Service Representative job openings:

Infographic showing various Remote Inbound Customer Service Representative job openings in Smithfield, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,856 per year, or $16.3 per hour.

Remote Customer Service Agents

Get 2 Travel Llc

Knightdale, NC โ€ข Remote

$10 - $14/hr

Contractor

Re-posted 22 days ago


Job description

Looking for experienced travel agents and reliable customer service agents that can work from home. Must have own computer, internet and landline phone. Must pass background check and training. Training provided.

Bilingual a plus

Company Description

Servicing Travel Industry and providing remote call center for many Fortune 500 companies.


Get 2 Travel logo

About Get 2 Travel

Sourced by ZipRecruiter

We are people who are well versed in the fun and rigors of traveling. Our Travel Agency came together to help other people plan and book their dream vacations. We have over 40 years of travel planning between us. Whether you're looking for a Cruise, Plane tickets, Accommodations, or the Whole package, We have you covered. Simply tell one of our specialists where you want to go, and we'll help you figure out the rest. We work directly with other companies to get the best deals.While working with us, We want you to be completely happy with the experience. If you have questions about us, Our Services, get in touch. We hope you continue to book with us for many years to come.

Industry

Travel arrangement services

Company size

11 - 50 Employees

Headquarters location

Knightdale, NC, US