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Remote Inbound Customer Service Representative Jobs in Remote, OR

Search Solution Group

Be Seen First

Client Service Representative (contract)

OR · Remote

$16 - $18/hr

Search Solution Group is seeking a Seasonal Client Experience Representative to support a high ... Provide high-quality customer service through inbound phone and email support. * Develop a strong ...

New

Project Sapiens

Sales Development Representative

OR · Remote

Remote Insurance is changing fast. The conversations that start pipeline happen earlier, smarter ... Sapiens serves over 600 customers in more than 30 countries. You'll be selling with that depth ...

Insight Global

Remote Clinical Support Specalist

OR · Remote

$18 - $22/hr

This is a fully remote, patient-facing position that offers the opportunity to make a meaningful ... Manage a high volume of inbound and outbound calls while maintaining exceptional customer service ...

HMG Careers

Remote Sales Representative

North Bend, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Myrtle Creek, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Riddle, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Roseburg, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Coquille, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Myrtle Point, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Winston, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Coos Bay, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Powers, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Coos Bay, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Bandon, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Inbound Customer Service Representative information

See Remote, OR salary details

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How much do remote inbound customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote inbound customer service representative in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Remote, OR?

For Remote Inbound Customer Service Representative jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Remote, OR look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Remote, OR are:

What cities near Remote, OR are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Remote, OR with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you

Client Service Representative (contract)

Search Solution Group

OR • Remote

$16 - $18/hr

Contractor

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Search Solution Group is seeking a Seasonal Client Experience Representative to support a high-volume customer service program. This individual will serve as a key customer-facing point of contact, providing professional and responsive support through inbound phone calls and emails.

The ideal candidate is customer-focused, detail-oriented, comfortable working in a fast-paced environment, and able to communicate complex information clearly and professionally.

Key Responsibilities

  • Provide high-quality customer service through inbound phone and email support.
  • Develop a strong understanding of the client’s business, products, and customer support program.
  • Manage periods of high call and email volume while maintaining accuracy, professionalism, and attention to detail.
  • Respond to customer questions and clearly communicate account, program, and loan-related information.
  • Research customer inquiries when an immediate resolution is not available and provide clear expectations regarding follow-up.
  • Coordinate warm transfers to appropriate departments when additional assistance is required.
  • Conduct outbound follow-up with customers after additional research or internal collaboration.
  • Accurately document inbound and outbound customer interactions for tracking and reporting purposes.
  • Escalate complex or sensitive customer issues to appropriate management or internal stakeholders.
  • Identify opportunities to improve efficiency, processes, and the overall customer experience.
  • Collaborate with team members and leadership to follow established procedures and customer service best practices.

Qualifications

  • Previous customer service experience handling high-volume phone and email communication.
  • Strong verbal and written communication skills.
  • Ability to clearly explain detailed or complex information to customers.
  • Strong attention to detail and sense of urgency when responding to customer needs.
  • Professional, service-oriented approach to customer interactions.
  • Comfortable learning and navigating web-based systems and technology platforms.
  • Ability to work effectively in a fast-paced and changing environment.
  • Strong organizational and follow-up skills.
  • Fluency in English.
  • Ability to work a flexible schedule with advance notice.

Schedule Requirements

  • Business hours are Monday through Friday, 8:00 AM to 7:00 PM EST.
  • Candidates must have flexibility to work within these hours based on business needs.
  • Weekend availability may be required during designated peak periods.
  • Specific required peak-season dates and scheduling expectations will be communicated during the interview process.

Position Type

Seasonal / Temporary

Search Solution Group is partnering with our client to identify customer-focused professionals who can provide a seamless, positive experience during a high-volume seasonal period.