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Remote Inbound Customer Service Representative Jobs in Jackson, NJ

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Lingraphica

Customer Service Specialist (Remote)

Princeton, NJ · On-site +1

$18 - $23.75/hr

Communicates with potential and existing customers through multiple platforms including inbound ... The requirements listed above represent the knowledge, skills, and abilities required, as well as ...

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Remote Inbound Customer Service Representative information

See Jackson, NJ salary details

$9

$18

$26

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote inbound customer service representative in Jackson, NJ is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.96 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Jackson, NJ?

For Remote Inbound Customer Service Representative jobs in Jackson, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Jackson, NJ look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Jackson, NJ are:

What cities near Jackson, NJ are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Jackson, NJ with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Jackson, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.

Online CSR No Experience Needed

American Income Life Insurance Company

New York, NY • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Life

Posted 6 days ago

Job description

AO Globe Life is expanding its remote workforce and hiring service-minded professionals who want to support veterans and their families while building meaningful long-term careers from home.
In this role, you'll connect with individuals who requested additional information about supplemental benefit programs, schedule virtual consultations, and guide families through their available options with professionalism and care.
This opportunity offers flexibility, structured mentorship, and a mission-driven culture designed for individuals who value service, growth, and long-term opportunity.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling that supports work-life balance
Warm leads provided - no cold outreach or unsolicited prospecting required
Comprehensive training and licensing support
Weekly direct deposit
Monthly and quarterly performance bonuses
Long-term income growth through vested renewals
Equity opportunities for qualifying team members
Leadership development and advancement pathways
Supportive, mission-driven team culture
What You'll Do
Connect with veterans and families who requested information about available benefit programs
Schedule and conduct virtual consultations through Zoom
Explain supplemental benefit options clearly, respectfully, and professionally
Guide clients through the enrollment process and provide follow-up support
Maintain accurate digital records using secure cloud-based systems
Build strong client relationships through consistency and responsive service
Participate in weekly training sessions, mentorship calls, and professional development programs
Who Thrives Here
Confident communicators comfortable conducting virtual consultations
Organized professionals who work well independently
Service-driven individuals motivated by helping others
Growth-minded candidates seeking long-term remote career opportunities
Veterans, military spouses, and individuals passionate about supporting the military community are strongly encouraged to apply
Customer service, consulting, leadership, or sales experience is helpful but not required
Requirements
Authorized to work in the United States
Reliable high-speed internet connection
Windows-based laptop or desktop computer with webcam capability
Must be physically located within the United States
Why Veterans Succeed Here
Veterans bring discipline, leadership, accountability, and mission-focused thinking-qualities that align naturally with AO Globe Life's systems and culture. Many of our top-performing professionals are veterans who continue serving families in meaningful ways while building successful civilian careers.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to deliver supplemental life and health benefits to working-class families nationwide. Our remote-first workforce is built around mentorship, flexibility, integrity, and long-term professional growth.
Apply Today
If you're ready to build a flexible remote career centered on service, growth, and meaningful impact, apply today to learn more about joining AO Globe Life.

Apply