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Remote Inbound Customer Service Representative Jobs in Jackson, NJ

Arsenault Inc

Customer Service Specialist

New York, NY · Remote

$18.50 - $24.50/hr

We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both

Ruhl Construction

Customer Service

New York, NY · Remote

$35/hr

Position Overview We are seeking a friendly, professional, and customer-focused Customer Service Representative to serve as a primary point of contact for customers and provide timely, accurate, and

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Remote Inbound Customer Service Representative information

See Jackson, NJ salary details

$9

$18

$26

How much do remote inbound customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote inbound customer service representative in Jackson, NJ is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.96 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Jackson, NJ?

For Remote Inbound Customer Service Representative jobs in Jackson, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Jackson, NJ look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Jackson, NJ are:

What cities near Jackson, NJ are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Jackson, NJ with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Jackson, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.

Remote Customer Service & Sales Representative

McQuade Organization

Trenton, NJ • Remote

Full-time

Re-posted 8 days ago

Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace

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