ZipRecruiter

Log In

2

Remote Inbound Customer Service Representative Jobs in Cranbury, NJ

AppleOne

Remote CSR- NJ Residents Only

Princeton, NJ · Remote

$19/hr

Job Summary A full-time temporary Remote Customer Service Representative opportunity is available for New Jersey residents who are dependable, professional, and comfortable supporting customers in a

New

next page

Showing results 1-20

All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Cranbury, NJ

Remote Inbound Customer Service Representative information

See Cranbury, NJ salary details

$10

$19

$27

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote inbound customer service representative in Cranbury, NJ is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.35 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What job categories do people searching Remote Inbound Customer Service Representative jobs in Cranbury, NJ look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Cranbury, NJ are:

What cities near Cranbury, NJ are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Cranbury, NJ with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Cranbury, NJ as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,941 per year, or $19.2 per hour.

Remote Customer Service Representative

Job On Remote Online USA

New York, NY • Remote

$13 - $14/hr

Full-time

Dental, Vision, PTO

Posted 29 days ago

Job description

Full Job Description

Looking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their own home! We are looking for customer service reps with a passion to provide amazing customer service..

Full-Time hours
Customer Service
Data Entry
Position Available now
Paid Training

Responsibilities

  • Manage incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Paid time off
  • Paid training
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Overtime
  • Self-determined schedule
  • Weekend availability

Work Location: Remote

Apply