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Remote Inbound Customer Service Representative Jobs in Elizabeth, NJ

AppleOne

Customer Service Representative

Newark, NJ · On-site +1

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Representative REMOTE - CANDIDATE RESIDING IN NJ CAN ONLY APPLY Start Date: Sep 21st Pay: $18/hr on w2 / $19/hr on w2 for bilingual candidates (Spanish) Duration: assignments are ...

New

Local 222

Customer Service Representative REMOTE WORK

Hempstead, NY · Remote

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Local 222 are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of ...

AppleOne

Remote Call Center Representative

Avenel, NJ · Remote

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary Our team is seeking reliable and professional Remote Call Center Representatives to ... Key Responsibilities: - Answer and manage high-volume inbound customer service calls related to ...

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $23/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $23/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $25/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

Hire Frontier

Customer Service Representative

New York, NY · Remote

$20 - $25/hr

Customer Service Representative Location: New York City, NY Pay Rate: Up to $23.00 per hour Work Schedule: Monday through Friday, 9:00 AM - 5:00 PM Primary Responsibilities: * Provide ongoing support ...

AppleOne

Remote CSR- NJ Residents Only

Edison, NJ · Remote

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary Remote Customer Service Representatives are needed for a full-time temporary opportunity supporting customer inquiries in a structured call center environment. This remote role is open to ...

Assurant, Inc.

Customer Care Representative

Manhattan, NY · On-site +1

$15.03 - $27.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Handle inbound customer calls and/or e-mails with empathy and professionalism * Resolve issues ... Preferred Qualifications: * 2+ years of customer service experience * Prior remote work experience ...

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All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Elizabeth, NJ

Remote Inbound Customer Service Representative information

See Elizabeth, NJ salary details

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How much do remote inbound customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote inbound customer service representative in Elizabeth, NJ is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.06 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Elizabeth, NJ?

For Remote Inbound Customer Service Representative jobs in Elizabeth, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Elizabeth, NJ look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Elizabeth, NJ are:

What cities near Elizabeth, NJ are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Elizabeth, NJ with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you

Customer Service Representative

Axionova Engineering Limited

New York, NY • On-site, Remote

$17.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

About Us

Axionova Engineering Ltd. is a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. We pride ourselves on precision, innovation, and seamless collaboration with our clients. Our dynamic team is growing, and were excited to welcome a Customer Service Representative to help maintain our standard of excellence by being the first point of contact for clients, partners, and stakeholders.

Position Summary

We are seeking a proactive and empathetic Customer Service Representative who will play a key role in supporting our clients and customers. You will handle inquiries, resolve concerns, and provide information on our services with professionalism and care. This position requires someone who can effectively communicate complex information while ensuring a positive experience for our customers.

Key Responsibilities

1. Customer Support & Inquiries:

- Respond promptly to customer inquiries via phone, email, and live chat.

- Provide detailed information about our services, project updates, and timelines.

2. Issue Resolution:

- Handle customer concerns and complaints with patience and professionalism.

- Escalate complex issues to the relevant department, ensuring timely follow-up and resolution.

3. Order Management & Service Requests:

- Assist customers with placing service requests and tracking project progress.

- Coordinate with project managers to provide status updates to clients.

4. Client Relationship Management:

- Build and maintain positive client relationships to ensure high levels of satisfaction.

- Collect and log customer feedback, suggesting areas for improvement to enhance our services.

5. Documentation & Reporting:

- Maintain accurate records of customer interactions, inquiries, and transactions.

- Prepare reports on customer interactions and recurring issues for management review.

6. Collaboration with Internal Teams:

- Work closely with engineering, operations, and sales teams to provide coordinated support.

- Communicate project details and service offerings effectively to customers.

Qualifications & Skills

- Education: High school diploma required; Bachelors degree in business, communication, or related fields is a plus.

- Experience:

- 2+ years of experience in a customer service or client-facing role (experience in engineering or technical services is a plus).

- Skills:

- Exceptional verbal and written communication skills.

- Strong problem-solving abilities and a calm demeanor under pressure.

- Proficient with CRM tools and Microsoft Office Suite.

- Ability to multi-task, prioritize, and manage time effectively.

- Basic understanding of engineering services or a willingness to learn.

What We Offer

- Competitive Salary

- Health Insurance (Medical, Dental, and Vision)

- Retirement Plan with Company Matching

- Paid Time Off (Vacation, Sick Leave, and Holidays)

- Professional Development Opportunities

- Collaborative and Supportive Work Environment

- Hybrid Work Option

Work Remotely

  • Yes

Job Type: Remote

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