ZipRecruiter

Log In

2

Remote Inbound Customer Service Representative Jobs in Elizabeth, NJ

MMC Group LP

Be Seen First

REMOTE Customer Service Reps- NEW JERSEY ONLY! Immediate hire!

Newark, NJ · Remote

$16.67 - $17.46/hr

MMC is hiring Remote Call Center Representative - Must live in the state of NJ!! · Pay Rate $16.76 ... Respond effectively to all forms of inbound and outbound contacts. * Process workflow documents ...

ibynd

Customer Support Representative

Englewood, NJ · Remote

$25/hr

... inbound channels. This individual is responsible for resolving technical and platform-related ... This is a role for a detail-oriented, service-first professional who takes ownership of problems ...

Rillet

Customer Support Representative

New York, NY · On-site +1

$55K - $70K/yr

Resolve inbound support tickets across question types including general knowledge, bug triage, and ... We value both the flexibility of remote and hybrid work and the creativity and energy that comes ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

next page

Showing results 1-20

All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Elizabeth, NJ

Remote Inbound Customer Service Representative information

See Elizabeth, NJ salary details

$9

$18

$27

How much do remote inbound customer service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote inbound customer service representative in Elizabeth, NJ is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $21.06 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Inbound Customer Service Representative?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive in the Remote Inbound Customer Service Representative position, and why are they important?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a Remote Inbound Customer Service Representative job?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Elizabeth, NJ? For Remote Inbound Customer Service Representative jobs in Elizabeth, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Elizabeth, NJ look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Elizabeth, NJ are:
What cities near Elizabeth, NJ are hiring for Remote Inbound Customer Service Representative jobs? Cities near Elizabeth, NJ with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
REMOTE Customer Service Reps- NEW JERSEY ONLY! Immediate hire!

REMOTE Customer Service Reps- NEW JERSEY ONLY! Immediate hire!

MMC Group LP

Newark, NJ • Remote

$16.67 - $17.46/hr

Full-time

Medical, Dental, Vision

Posted 13 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

MMC is hiring Remote Call Center Representative - Must live in the state of NJ!!

· Pay Rate $16.76/hr. (English) $17.46/hr. Bilingual (Spanish/ English Fluent)

· Hours of Operation: Monday- Friday 8:00am - 6:00pm

Equipment Requirements (BYOD):

  • Desktop or laptop with Intel Core i5 or higher processor. NO Celeron/ NO Pentium/ NO Mac/Apple Processors allowed, they are not compatible with our system.
  • Minimum 16GB RAM / 256GB hard drive
  • Windows 10 or 11 (Mac, Chromebook, iPad, and tablets Not permitted)
  • USB Gen 2 port for a wired headset
  • RJ-45 ports for a wired internet connection
  • Functional webcam (required for training)
  • Headset with USB or audio jack connection

APPLICATION INSTRUCTIONS:

  • Internet Speed Test: Go to Cloudflare Speed Test, take a full screenshot (include map & IP address).
  • Computer Processor Specs: Find your processor details (Windows Key > Search "Processor") and send a screenshot (must be Intel Core i5 or higher).
  • Storage Check: Send a screenshot confirming at least 30GB of free space.
  • Headset Photo: Attach a picture of your headset showing its USB or headphone jack connection.
  • UPDATED RESUME SHOWING CUSTOMER SERVCICE (NOT RETAIL OR RESTUARANT)
  • Send all screenshots and details in a single email to me for review. THERE SHOULD BE 6 ATTACHEMENTS ON THE EMAIL SENT TO ME

Minimum Qualifications:

  • High school diploma or GED
  • 6 months of High-Volume Call Center
  • Experience in customer service, call center, healthcare, or human services
  • Effective communication and organizational skills
  • Ability to work in a fast-paced, deadline-driven environment
  • Comfortably assisting diverse and underserved populations

Essential Duties and Responsibilities:

  • Provide callers with informed and objective responses to complex concerns in regard to eligibility guidelines and policies, access to care issues, and escalated concerns.
  • Respond effectively to all forms of inbound and outbound contacts.
  • Process workflow documents, which include income, identity, and other eligibility verification documents.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:
Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Join MMC and enjoy the support of a team that values your well-being, both on and off the job.
MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.