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Remote Inbound Customer Service Representative Jobs in Edmonton, AB

Intertek Global

Test_Field

Edmonton, AB · Remote

... our Industry Services team in [Location/Remote] . This is a fantastic opportunity to grow a ... in our customers' operations, supply chains and business processes. Intertek is continually ...

Intertek Global

Test_Requisition

Edmonton, AB · Remote

... Services (Agri) team in [Location/Remote] . This is a fantastic opportunity to grow a versatile ... With passion, pace, and precision we work to exceed our customers' expectations, while engaging ...

AO Nation

Be Seen First

LICENCED LLQP Insurance Agents Virtual - Remote

Edmonton, AB · Remote

CA$65K - CA$95K/yr

... Customer Service a benefit What You Can Bring ● Strong communication and interpersonal skills ● Professionalism and reliability ● Organization and attention to detail ● Curiosity and a desire ...

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All JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Edmonton, AB

Remote Inbound Customer Service Representative information

See Edmonton, AB salary details

$10

$14

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How much do remote inbound customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for remote inbound customer service representative in Edmonton, AB is $14.04, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.62 per hour, depending on experience, location, and employer.

How much does Amazon pay for remote customer service?

Amazon's remote inbound customer service representatives typically earn an hourly wage ranging from $15 to $20, depending on experience and location. The role often includes benefits such as flexible schedules and training in customer service tools like CRM software.

How can I make 2000 a week working from home?

A Remote Inbound Customer Service Representative can potentially earn $2000 a week by working full-time hours, often 40 hours or more, and gaining experience or specialized skills that allow for higher pay rates. Increasing income may also involve handling high-volume calls, working for companies that offer performance bonuses, or taking on additional shifts, but reaching this level typically requires consistent effort and possibly multiple roles or advanced certifications.

What does a typical workday look like for a Remote Inbound Customer Service Representative?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

How to make 1000 a week remote?

A remote inbound customer service representative can earn $1,000 or more weekly by working full-time hours, often 40 hours per week, and gaining experience or specialized skills such as technical support or multilingual abilities. Increasing income may involve taking on multiple shifts, working for higher-paying companies, or pursuing certifications that enhance your qualifications.

What are the key skills and qualifications needed to thrive in the Remote Inbound Customer Service Representative position, and why are they important?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a Remote Inbound Customer Service Representative job?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

Which company is 100% remote?

Many companies hire remote inbound customer service representatives, and some operate entirely remotely. Examples include companies like Zapier, Automattic, and Buffer, which have fully remote teams. Job seekers should verify the company's remote work policies and requirements, such as experience with remote communication tools and self-motivation skills.
What job categories do people searching Remote Inbound Customer Service Representative jobs in Edmonton, AB look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Edmonton, AB are:
Remote Inbound Customer Service Representative jobs near you

ServiceNow ITSM Consultant - SICND

NavitasPartners

Leduc, AB • On-site, Remote

CA$30/hr

Full-time

Posted 10 days ago

Job description

ServiceNow ITSM Consultant

Location: Canada / Remote / Hybrid

Position Overview

We are seeking a ServiceNow ITSM Consultant with strong Telecom industry experience to design, implement, and optimize IT Service Management processes. The consultant will work with business and technology teams to improve service delivery, operational efficiency, and customer satisfaction.

Responsibilities
  • Implement Incident, Problem, Change, Request, and Knowledge Management modules.
  • Configure Service Catalogs and workflow automation.
  • Develop reports, dashboards, and KPIs.
  • Support ITIL process improvements and governance.
  • Collaborate with telecom operations and service delivery teams.
Required Skills
  • ServiceNow ITSM
  • Incident, Problem, Change Management
  • Service Catalog
  • Knowledge Management
  • SLA Management
  • Flow Designer
  • JavaScript
  • ITIL Framework
  • Agile Methodology
Qualifications
  • 5+ years of ServiceNow ITSM experience.
  • ServiceNow CIS-ITSM preferred.
Mandatory Requirement

Candidates must have prior Telecom industry experience supporting telecom operations, network services, OSS/BSS environments, or customer service organizations.

For more details reach at resumes@navitassols.com