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Remote Inbound Customer Service Representative Jobs in Edmonton, AB

theITSC

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Sales Representative (Remote)

Edmonton, AB · Remote

CA$60K - CA$75K/yr

  • PTO

This is a fully remote position. What you'll do: Client Account Representatives participate in the ... Negotiate service agreements and manage ongoing client relationships Why Apply? * Salary, bonus and ...

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Remote Inbound Customer Service Representative information

See Edmonton, AB salary details

$10

$14

$18

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote inbound customer service representative in Edmonton, AB is $14.04, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.62 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Edmonton, AB?

For Remote Inbound Customer Service Representative jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Edmonton, AB look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Edmonton, AB are:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $29,202 per year, or $14 per hour.

Sales and Service Representative Remote

HMG Careers

Wetaskiwin, AB • Remote

Full-time

Re-posted 3 days ago

Job description

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?


Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We're looking for individuals who are eager to start their journey with us and are committed to personal and professional growth.

Position Benefits:

  • Full Training: we provide thorough training.
  • Flexible hours: A fulltime career but you can choose when you work.
  • Excellent benefits package: medical, dental, and prescription coverage
  • We provide your leads: no calling family or friends
  • Competitive compensation: Outstanding commission and incentive framework.
  • Dynamic team environment: Our virtual workplace thrives on a vibrant team atmosphere.
  • Opportunities for advancement: We believe in promoting talent from within our organization.

 Qualities We Value:

  • Effective Communication Skills: Your ability to connect with others is crucial.
  • Open to coaching and training: You must be willing to learn from your manager
  • Outgoing and Friendly Personality: A positive and approachable demeanor.
  • Eagerness to Learn: A proactive attitude towards gaining knowledge and skills.

 Requirements:

  • Laptop or computer
  • LLQP or willingness to obtain Licence.
  • Excellent English language skills
  • Basic computer skills
  • Must reside in Canada