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Remote Inbound Customer Service Representative Jobs in Edmonton, AB

Assistant Launch

Account Executive

Edmonton, AB · Remote

CA$145K - CA$160K/yr

... consulting services. We work with founders, operators, and leadership teams who want to scale ... remote talent and AI-driven systems. We are a profitable, growing company with strong inbound ...

theITSC

Be Seen First

Sales Representative (Remote)

Edmonton, AB · Remote

CA$60K - CA$75K/yr (+ commission)

This is a fully remote position. What you'll do: Client Account Representatives participate in the ... Negotiate service agreements and manage ongoing client relationships Why Apply? * Salary, bonus and ...

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See Edmonton, AB salary details

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How much do remote inbound customer service representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote inbound customer service representative in Edmonton, AB is $14.04, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.62 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Edmonton, AB?

For Remote Inbound Customer Service Representative jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Edmonton, AB look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Edmonton, AB are:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Edmonton, AB as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $29,202 per year, or $14 per hour.

Account Executive

Edmonton, AB • Remote

Assistant Launch
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Assistant Launchexternal

CA$145K - CA$160K/yr

Full-time

Posted 11 days ago

Job description

Account Executive

Full-time | Remote
$70,000 - $80,000 USD base salary + commission ($145,000 - $160,000 USD OTE)

Who We Are

Assistant Launch builds and places highly trained talent for fast-growing companies. Our core business has been training and outsourcing Executive Assistants, and we have expanded into AI Specialists and AI consulting services.

We work with founders, operators, and leadership teams who want to scale efficiently by leveraging top-tier remote talent and AI-driven systems.

We are a profitable, growing company with strong inbound demand driven by lead magnets, content, and referrals. This role exists to convert that demand into revenue through a high-quality, consultative sales process.

Mission / Purpose of This Position

The Account Executive will own full sales cycles - from initial inbound outreach, to lead qualification, and through closing deals.

This is a role focused on converting inbound leads into paying clients. You will guide founders and business owners through a consultative process to identify needs and match them with the right solution: Executive Assistant placement, AI Specialist placement, or AI consulting services.

Accountabilities
  1. Own the full sales cycle
    • Reach out to inbound leads and own prospect communication from first touch through signed agreement
    • Run discovery calls, qualify opportunities, and close deals
  2. Execute consultative sales conversations
    • Understand client needs, pain points, and growth goals
    • Recommend the aligned service (EA placement, AI Specialist, or AI consulting)
    • Position Assistant Launch as a long-term partner
  3. Convert inbound demand efficiently
    • Respond quickly and professionally to inbound leads
    • Maintain high conversion rates from lead to close
    • Prioritize high-quality opportunities
  4. Manage pipeline and CRM
    • Track activity in CRM
    • Maintain accurate deal stages, notes, and forecasts
    • Follow up consistently to move deals forward
  5. Improve sales performance
    • Refine messaging, scripts, and objection handling
    • Share feedback with marketing and leadership
  6. Represent the brand at a high level
    • Build trust quickly with founders and operators
    • Communicate clearly, confidently, and professionally
    • Deliver a strong client experience from first interaction to close

Requirements

What Technical Knowledge Do You Need to Perform in This Role?
  • Experience using CRMs
  • Experience using video conferencing tools (Zoom or similar)
Qualifications (Must Haves)
  • 3+ years of sales experience (closing required)
  • Track record of hitting or exceeding revenue targets
  • Experience handling inbound leads and running full sales cycles
  • Strong communication and objection-handling skills
Qualifications (Nice to Haves)
  • Experience selling directly to founders, CEOs, or business owners
  • Experience in startup or high-growth environments

Benefits

Compensation
  • $70,000 - $80,000 USD base salary + commission
  • $145,000 - $160,000 USD OTE
  • Full-time, remote

Apply