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Remote Inbound Customer Service Representative Jobs in Washington

F.H. Furr

Customer Service Representative

Manassas, VA · Remote

$19/hr

Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives. In this role, you will play a crucial part in delivering ...

Maximus

Customer Service Rep II (Remote)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title Customer Service Rep II (Remote) Date Friday, June 26, 2026 City Remote Country United States Working time Full-time Description & Requirements Maximus is ...

ROCS

Call Center Representative

Arlington, VA · Remote

$20 - $22/hr

... individual to manager inbound phone calls while providing top notch customer service ... Demonstrated ability to remain poised under pressure Fulltime, Remote M-F | 10:00 AM - 7:00 PM $20 ...

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Liveops

Remote Customer Service Agent

Springfield, VA · Remote

$16.25 - $21.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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Remote Inbound Customer Service Representative information

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How much do remote inbound customer service representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for remote inbound customer service representative in Washington is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Inbound Customer Service Representative?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive in the Remote Inbound Customer Service Representative position, and why are they important?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a Remote Inbound Customer Service Representative job?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Washington? For Remote Inbound Customer Service Representative jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Washington look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Washington are:
What cities in Washington are hiring for Remote Inbound Customer Service Representative jobs? Cities in Washington with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Washington as of June 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,282 per year, or $21.3 per hour.
Customer Service Representative

Customer Service Representative

F.H. Furr

Manassas, VA • Remote

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Overview

F.H. Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives. In this role, you will play a crucial part in delivering exceptional service to our valued customers. While call center experience is preferred, no prior experience is necessary. We provide all the equipment you need to succeed in a remote work environment. 

Key Responsibilities: 

  • Provide top-notch customer service via phone, email, and chat channels 
  • Act as a liaison with customers, ensuring clear communication and scheduling of services 
  • Handle inquiries, resolve issues, and provide information about our services 
  • Maintain accurate and up-to-date customer records in our system 
  • Collaborate with other team members to ensure a seamless customer experience 
  • Ability to thrive in a fast-paced setting with clear processes and strong team support

Qualifications: 

  • Excellent communication skills, both written and verbal 
  • Strong customer-centric mindset and a genuine desire to help others 
  • Ability to work independently and efficiently in a remote setting 
  • High-speed internet connection (minimum 50 Mbps) and a dedicated workspace 
  • Basic computer skills; proficiency with office software and the ability to learn new systems quickly 

What We Offer:

  • Fully equipped remote work setup, including computers, monitors, and other necessary equipment 
  • Competitive compensation and performance-based incentives 
  • Fixed work schedules that allow you to plan ahead (this position will support the business in Eastern Standard Time)
  • Health, dental, and vision insurance 
  • Retirement savings plan with employer match 
  • Paid time off and holidays 
  • Professional development and training opportunities 
  • Employee discounts on company services 

At F.H. Furr, we believe in empowering our team members to excel in their roles, even in a remote environment. If you're a customer-focused individual with strong communication skills and a willingness to adapt to new technologies, we invite you to join us and be a part of our commitment to exceptional service. 

F. H. Furr may conduct a preemployment background check and drug test, subject to applicable law. 

Posted Min Pay RateUSD $17.00/Hr.Posted Max Pay RateUSD $19.00/Hr.Employment Type: FULL_TIME

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