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Remote Inbound Customer Service Representative Jobs in Bothell, WA

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Seattle, WA · Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

ForgeFit

Remote Customer Service Specialist

Seattle, WA · On-site +1

$19.25 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Inside Sales Representative

Everett, WA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Handle inbound sales inquiries and proactively reach out to warm leads * Conduct virtual ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

ForgeFit

Remote Inside Sales Representative

Seattle, WA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Handle inbound sales inquiries and proactively reach out to warm leads * Conduct virtual ... Educate potential customers on ForgeFit's product offerings and value * Build and manage a pipeline ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Seattle, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer service. Sales. Time management. Relationship building. Professional confidence. As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater ...

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative (100% Remote)

Seattle, WA · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer service. Sales. Time management. Relationship building. Professional confidence. As you gain experience and demonstrate consistent performance, there may be opportunities to take on greater ...

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All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Bothell, WA

Remote Inbound Customer Service Representative information

See Bothell, WA salary details

$11

$21

$30

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote inbound customer service representative in Bothell, WA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Bothell, WA? For Remote Inbound Customer Service Representative jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Bothell, WA look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Inbound Customer Service Representative jobs? Cities near Bothell, WA with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Bothell, WA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,707 per year, or $21 per hour.

Remote- Customer Service Rep

Soundview Medical Supply

Mukilteo, WA • Remote

$18 - $20/hr

Full-time

PTO

Posted 20 days ago

Job description

About the Job:

Soundview Medical Supply is an established, rapidly growing nationwide DME supplier with our corporate office based in Seattle. We are currently looking for a full-time Customer Service Representative to add to our growing team. This is a remote position but if hired, you will need to conform to the working hours of 8am-5pm Pacific Time. Our employees are friendly, talented, and system oriented. The company is very team-driven with an emphasis on collaboration. We offer a friendly caring work atmosphere, generous paid vacation policies, and competitive benefits. Check us out at www.soundviewmed.com.

The Customer Service Representative supports our customers by resolving concerns as well as answering questions, providing information about products and services, taking orders, and processing returns. They are responsible for providing exceptional customer service to our customers by applying in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service and sales department.

Pay range: $18-20/hr | Remote

Specific job responsibilities include but are not limited to:

Answering and facilitating upwards of 50-60 calls a day.

Providing timely and accurate information to incoming customers regarding order status and questions about products.

Processing customer orders including new orders and changes or returns to existing ones while following established department policies and procedures.

Working closely with the billing department to resolve disputed credit items.

Engaging in phone-based verbal communication, as well as written and electronic contact.

Meeting and maintaining strict company deadlines.

Adhering to Medicare and Medicaid guidelines.

Providing timely feedback to the company regarding service failures or customer concerns.

Collaborating with the sales team to meet and exceed customer service expectations.

Assisting with the maintaining and monitoring of electronic data for established customers.

Monitoring production of order schedules and expediting deliveries per customer requests.

Operating inventory control software, word processing and spreadsheet applications.

Gathering additional customer information as necessary to resolve customer disputes.

Maintaining detailed files for documentation.

Drafting letters and quotes for customers.

Qualifications:

Must be available to work 8am to 5pm PST.

3 years previous experience in elevated Customer Service.

DME/Drop Ship experience highly preferred.

Brightree experience highly preferred.

Must have knowledge of Microsoft Office Suite and be proficient at navigating web-based applications.

Minimum high school diploma or equivalent.

Must have high attention to detail.

Must be dependable and adaptable.

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