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Remote Inbound Customer Service Representative Jobs in Bothell, WA

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Remote Inbound Customer Service Representative information

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$11

$21

$30

How much do remote inbound customer service representative jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote inbound customer service representative in Bothell, WA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Inbound Customer Service Representative?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive in the Remote Inbound Customer Service Representative position, and why are they important?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a Remote Inbound Customer Service Representative job?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Bothell, WA? For Remote Inbound Customer Service Representative jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Bothell, WA look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Remote Inbound Customer Service Representative jobs? Cities near Bothell, WA with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Customer Service & Sales Representative (Remote)

Customer Service & Sales Representative (Remote)

Spade Recruiting

Kirkland, WA • Remote

Full-time

Posted 13 days ago

Job description

We’re currently hiring motivated and reliable individuals to join our remote team. In this role, you will connect with members who have already expressed interest in learning more about their benefits. Your main responsibility will be to book short virtual appointments and guide them through a simple online process.

No previous insurance background is needed, as full training is provided from day one. You’ll be responsible for handling both inbound and outbound communication, answering questions, updating client information, and assisting with basic online forms. This role is a great fit for someone who enjoys interacting with people and wants a dependable work-from-home opportunity with steady weekly income and room to grow.

What You’ll Receive Weekly pay plus performance-based incentives Fully remote position with flexible scheduling Paid training program — no experience required Advancement opportunities into leadership roles Long-term residual income potential Access to a health benefits package Ongoing mentorship and team support Key Duties Set up and confirm virtual appointments with members Deliver simple benefit overviews through Zoom Support clients with completing digital applications Keep accurate records and submit necessary documentation Take part in optional coaching and training sessions Follow structured processes to ensure each case is handled properly What We’re Looking For Strong communication skills, both written and verbal Professional, dependable, and well-organized Comfortable using basic technology (Zoom, email, data entry tools) Background in customer service or sales is helpful, but not required

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