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Remote Inbound Customer Service Representative Jobs in Utah

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$15.25 - $20.75/hr

The CSR demonstrates our commitment to Customer Excellence by creating positive interactions ... Customer Support Operations Handle inbound and outbound customer communications via telephone and ...

Veteran Jobs - 2023 Mar 01 - Veterans Resources

The CSR demonstrates our commitment to Customer Excellence by creating positive interactions ... Customer Support Operations Handle inbound and outbound customer communications via telephone and ...

Liberty Mutual

Sales Representative, Inbound Remote

Provo, UT · On-site +1

$45K - $100K/yr

That means you sincerely care that our customers get exactly the quality products and services they ... Our Sales Representative, Inbound Remote position is available for candidates based in the states ...

Liberty Mutual

Sales Representative, Inbound Remote

Sandy, UT · On-site +1

$45K - $100K/yr

That means you sincerely care that our customers get exactly the quality products and services they ... Our Sales Representative, Inbound Remote position is available for candidates based in the states ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

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Remote Inbound Customer Service Representative information

See Utah salary details

$8

$17

$24

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote inbound customer service representative in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Utah? For Remote Inbound Customer Service Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Utah look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Utah are:
What cities in Utah are hiring for Remote Inbound Customer Service Representative jobs? Cities in Utah with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 24% Part Time, and 12% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Customer Service Representative - $18 - Remote Seasonal August Start

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Remote

$15.25 - $20.75/hr

Other

Posted 11 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a remote role, but the following locations are excluded:
OCONUS, Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Hawaii, Illinois, Iowa, Maine, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, Oregon, Philadelphia (PA), Rhode Island, Vermont, Washington.
Serve as a primary point of contact for our customers, policyholders, carrier partners, and internal stakeholders. This role is responsible for delivering a positive customer experience by providing accurate information, resolving inquiries, scheduling services, and supporting customers throughout the claim process. The CSR demonstrates our commitment to Customer Excellence by creating positive interactions, actively listening to customer needs, communicating clearly, and taking ownership of customer concerns through resolution. Successful candidates are professional, dependable, customer-focused, and able to thrive in a fast-paced, technology-driven environment.
Day in the Life
Customer Experience & Service Excellence
Deliver exceptional customer service through professional, courteous, and empathetic interactions.
Create positive customer experiences by actively listening, understanding customer needs, and responding with urgency and care.
Build trust and confidence with customers by providing accurate, timely, and consistent information.
Take ownership of customer inquiries and work toward effective resolution while maintaining a customer-first mindset.
Demonstrate patience, professionalism, and emotional intelligence when handling challenging customer interactions.
Customer Support Operations
Handle inbound and outbound customer communications via telephone and other approved communication channels.
Schedule property inspections and assist customers with service-related requests.
Provide accurate information regarding inspection appointments, technician arrival expectations, reports, and related services.
Respond to customer questions and concerns while maintaining service quality standards.
Escalate unresolved issues appropriately and in accordance with company procedures.
Documentation & System Usage
Accurately document customer interactions, inquiries, resolutions, and follow-up actions within company systems.
Navigate multiple software applications and computer systems simultaneously while maintaining data accuracy.
Utilize multiple monitors and technology platforms to efficiently manage customer interactions.
Maintain detailed and organized records that support operational and customer service objectives.
Continuous Improvement
Gather and communicate customer feedback, trends, and recurring issues to leadership.
Participate in training, coaching, and quality assurance initiatives.
Support departmental goals related to customer satisfaction, quality, productivity, and service excellence.
Contribute positively to team performance and company culture.
#LI-Remote

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