Richfield, UT · Remote
$90K - $140K/yr
Represent JFW with professionalism, enthusiasm, and hustle * Use tools like Salesforce to track ... Knowledge of sales strategies, customer service, and territory management * Able to think ...
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Richfield, UT · Remote
$90K - $140K/yr
Represent JFW with professionalism, enthusiasm, and hustle * Use tools like Salesforce to track ... Knowledge of sales strategies, customer service, and territory management * Able to think ...
$8.43 - $9.75
2% of jobs
$9.75 - $11.08
4% of jobs
$11.08 - $12.40
11% of jobs
$13.14 is the 25th percentile. Wages below this are outliers.
$12.40 - $13.73
15% of jobs
The median wage is $14.95 / hr.
$13.73 - $15.06
20% of jobs
$15.06 - $16.38
15% of jobs
$17.29 is the 75th percentile. Wages above this are outliers.
$16.38 - $17.71
13% of jobs
$17.71 - $19.04
7% of jobs
$19.04 - $20.36
6% of jobs
$20.36 - $21.69
4% of jobs
$21.69 - $23.01
3% of jobs
$8
$16
$23
A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.
To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.
A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.
$90K - $140K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 20 days ago
Earning Potential: $125,000 - $140,000 (Base + Commission + Bonuses)Preferred Location:
Based out of: Utah, Oregon, or Washington.
Territory Details:
Utah
Washington
Oregon
Idaho
Montana
Wyoming
You’re a Hunter. A Closer. A Road Warrior.
If you thrive on building relationships, crushing goals, and closing deals, this is your next big move. Jim’s Formal Wear, America’s #1 wholesale formalwear provider is looking for a dynamic Outside Sales Representative to grow and manage a multi-state territory.
From weddings to proms, quinceañeras to black-tie galas, we outfit life’s most important moments - and we want you to help retailers do the same.
What’s In It For You?
High Earnings Potential - $125K - $140K+ with vase, commission, and bonuses
Company Vehicle - Hit the road in style (we cover all work-related travel)
Paid Travel Expenses - No out-of-pocket when you’re in the field
Cell Phone Stipend - Stay connected while you hustle
Employee Ownership - We’re an ESOP company - our employees are our owners
401(k) Match - We match your first 3% in contributions
Comprehensive Benefits - Medical, Dental, Vision, and more
Generous PTO - Work hard, recharge often
What You’ll Do:
Grow your territory by identifying, targeting, and signing new retail partners
Build and nurture relationships with existing clients to drive repeat business
Represent JFW with professionalism, enthusiasm, and hustle
Use tools like Salesforce to track activity and pipeline
Conduct in-person visits, virtual meetings, and calls to engage accounts
Travel up to 50% overnight per month across your territory
Qualifications:
Bachelor Degree preferred
Must reside within the territory
We’re looking for someone that is goal-oriented, self-motivated, and relentless
Has excellent communication skills - both face-to-face and virtually
Is highly organized and manages multiple accounts with ease
Is experienced in sales or retail (formalwear is a bonus!)
Is comfortable traveling frequently (you love the open road!)
Strong in persuasion, negotiation, and active listening
Knowledge of sales strategies, customer service, and territory management
Able to think critically and and adapt quickly to changing situations
Why Jim’s Formal Wear?
We’re not just a sales team - we’re a family of employee-owners. With over 4,500 retail partners nationwide and a mission rooted in celebrating life’s big moments, JFW offers a career with meaning, momentum, and major earning potential.
Ready to Make Your Mark?
Join a company that rewards performance, values relationships, and puts you in the driver’s seat of your success.
Apply today and start your journey with Jim’s Formal Wear, Inc.!