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Remote Inbound Customer Service Representative Jobs in Missouri

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

Adecco

Customer Service Specialist

Kansas City, MO · Remote

$20/hr

Receive and respond to inbound customer inquiries. * Review and verify application information for ... Remote and onsite opportunities available * Collaborative and supportive team environment

Liveops

Remote Customer Service Agent

Chesterfield, MO · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Florissant, MO · Remote

$14.25 - $19.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Saint Joseph, MO · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Springfield, MO · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Columbia, MO · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Saint Charles, MO · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

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Remote Inbound Customer Service Representative information

See Missouri salary details

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How much do remote inbound customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote inbound customer service representative in Missouri is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Missouri?

For Remote Inbound Customer Service Representative jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service Representative jobs in Missouri look for?

The top searched job categories for Remote Inbound Customer Service Representative jobs in Missouri are:

What cities in Missouri are hiring for Remote Inbound Customer Service Representative jobs?

Cities in Missouri with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Missouri as of June 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,674 per year, or $17.6 per hour.

Seasonal Part-Time Customer Service $16.00 an hour!

Scholastic

Jefferson City, MO • On-site, Remote

$16/hr

Part-time

Re-posted 8 days ago

Scholastic rating

7.3

Company rating: 7.3 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

11th of 19 rated publishing

Job description

Job Description:

Needing to earn some extra cash? Looking for an opportunity to work from your remote office? Join our customer service team and help us get educational materials into the hands of kids across the nation. In order to provide excellent customer service during our fall peak season, we are hiring seasonal part-time customer service representatives to process inbound customer service calls, chats, and emails. We strive to provide excellent service by resolving customer issues thoughtfully and completely. Flexible day shift hours available.

Responsibilities include:

  • Resolve customers' concerns or questions relating to orders, accounts, or products.
  • Assist customers with navigating Scholastic websites and digital resources.
  • Assist customers via phone, email, and chat.
  • Enters various types of data accurately and efficiently into multiple web-based applications.
  • Engage customers and coworkers with empathy and patience.
  • Communicates information in a clear and professional manner.
  • Performs other duties as assigned.
Qualifications
  • Proficient computer skills, including website navigation and usage, Microsoft Office, and e-mail.
  • Must be able to multi-task and utilize multiple systems at a time.
  • Must have good written and verbal communication skills
  • Must have excellent data entry and phone skills
  • Ability to learn new skills quickly and retain information learned.
  • Must be willing to make decisions and use judgment in resolving customer problems
  • Must have a good attendance and performance record
  • Must be willing to work flexible hours as needed during peak times
  • Desire to be a team player
Time Type:Part timeJob Type:Temporary SeasonalJob Family Group:Cust Svc & Call CenterLocation Region/State:MissouriEEO Statement:

Scholastic is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran. Those factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination.

EEO is the Law Poster

EEO Scholastic Policy Statement

Pay Transparency Provision

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Benefits

Hours and flexibility

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About Scholastic

Sourced by ZipRecruiter

Scholastic Corporation is the world's largest publisher and distributor of children's books, a leading provider of core literacy curriculum and professional services, and a producer of educational and entertaining children's media. The Company creates quality books and ebooks, print and technology-based learning programs for pre-K to grade 12, classroom magazines and other products and services that support children's learning both in school and at home. With operations in 14 international offices and exports to 165 countries, Scholastic makes quality, affordable books available to all children around the world through school-based book clubs and book fairs, classroom collections, school and public libraries, retail and online. True to its mission of 100+ years to encourage the personal and intellectual growth of all children beginning with literacy, the Company has earned a reputation as a trusted partner to educators and families.

Industry

Bookstores and newsstands

Company size

5,001 - 10,000 Employees

Headquarters location

New York City, NY, US

Year founded

1920

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