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Remote In Canada Jobs in Oregon (NOW HIRING)

PointClickCare

(Canada) Solutions Analyst- Pharmacy

OR · On-site +1

If this role is remote, there will be in-office events that will require travel to and from the ... The Canada base salary range for this position $55,000 - $65,000 and Fulltime benefits! Our salary ...

PointClickCare

Strategic Finance Analytics Manager (Canada)

OR · On-site +1

$105K - $138K/yr

If this role is remote, there will be in-office events that will require travel to and from the ... The Canada base salary range for this position is $108,000 - $120,000 + bonus + benefits, non ...

PointClickCare

Canada- Sr Solutions Analyst (Care Services)

OR · On-site +1

$87K - $116K/yr

If this role is remote, there will be in-office events that will require travel to and from the ... The Canada base salary range for this position is $60,000 - $70,000 - Performance based bonus and ...

PointClickCare

Canada- Outbound Product Manager (PEO)

OR · On-site +1

$114K - $142K/yr

If this role is remote, there will be in-office events that will require travel to and from the ... The Canada base salary range for this position is $115,000 - $135,000 and fulltime benefits. The ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Must reside in North America including the United States or Canada * We do not hire candidates ...

HMG Careers

Sales Coordinator Remote

Rowena, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Must reside in North America including the United States or Canada * We do not hire candidates ...

HMG Careers

Sales Coordinator Remote

Pendleton, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Must reside in North America including the United States or Canada * We do not hire candidates ...

HMG Careers

Sales Coordinator Remote

Irrigon, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Must reside in North America including the United States or Canada * We do not hire candidates ...

HMG Careers

Sales Consultant Remote

Santa Clara, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Must reside in North America including the United States or Canada * We do not hire candidates ...

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Must reside in North America including the United States or Canada * We do not hire candidates ...

HMG Careers

Remote Benefits Advisor

Salem, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Must reside in North America including the United States or Canada * We do not hire candidates ...

HMG Careers

Remote Sales Representative

Riddle, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Must reside in North America including the United States or Canada * We do not hire candidates ...

HMG Careers

Sales Consultant Remote

Grants Pass, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Must reside in North America including the United States or Canada * We do not hire candidates ...

HMG Careers

Remote Sales Representative

Cayuse, OR · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Must reside in North America including the United States or Canada * We do not hire candidates ...

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Remote In Canada information

What does it mean to work remotely in Canada?

Working remotely in Canada means performing your job duties from a location outside of a traditional office, such as from your home or another remote location, while residing in Canada. This arrangement allows employees to communicate and collaborate with their team members using digital tools and technology. Remote work in Canada can apply to a wide range of industries and roles, offering flexibility and, in some cases, a better work-life balance. Employers may have specific requirements for remote workers, such as reliable internet access and adherence to Canadian labor laws.

What are the key skills and qualifications needed to thrive as a remote worker in Canada?

To thrive as a remote worker in Canada, you need strong self-management, time management, and digital communication skills, typically supported by relevant experience in your field and a reliable internet connection. Proficiency with collaboration tools like Zoom, Slack, and project management software such as Asana or Trello is often required. Outstanding self-motivation, adaptability, and proactive communication make someone stand out in remote positions. These skills and qualities are crucial for maintaining productivity, fostering teamwork, and ensuring clear communication when working outside a traditional office environment.

How do remote roles based in Canada typically handle collaboration and communication across different time zones?

In remote positions based in Canada, teams often span multiple provinces and sometimes even international locations. To foster effective collaboration, companies usually rely on digital tools like Slack, Zoom, and project management platforms. Regularly scheduled meetings are planned to accommodate various time zones, and clear communication protocols are established to ensure all team members stay informed. Flexibility and proactive communication are crucial for success in this environment, and employees are encouraged to be transparent about their availability.

What is the difference between Remote In Canada vs Remote Customer Service Representative?

AspectRemote In CanadaRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; customer service skills essential
Work EnvironmentHome office within Canada, adhering to local employment lawsHome-based, often within Canada, serving clients remotely
Employer & IndustryVarious Canadian companies across industriesCustomer service departments in retail, tech, finance, etc.
Search & Comparison IntentLooking for remote jobs within CanadaSeeking remote customer service roles in Canada

Remote In Canada and Remote Customer Service Representative roles often share similar credentials and work environments, especially when based within Canada. The main difference lies in the job focus: 'Remote In Canada' is a broader category encompassing various roles, while 'Remote Customer Service Representative' specifies a customer service position. Both are popular search terms for those seeking remote work opportunities within Canada.

What are the most commonly searched types of In Canada jobs in Oregon?

The most popular types of In Canada jobs in Oregon are:

What are popular job titles related to Remote In Canada jobs in Oregon?

For Remote In Canada jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote In Canada jobs in Oregon look for?

The top searched job categories for Remote In Canada jobs in Oregon are:

What cities in Oregon are hiring for Remote In Canada jobs?

Cities in Oregon with the most Remote In Canada job openings:

Remote In Canada jobs near you

Canada- Escalation Manager (Customer Support)

PointClickCare

OR • On-site, Remote

$100K - $110K/yr

Full-time

Retirement, PTO

Posted 28 days ago

Job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. 

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn't just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.


**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Job Summary: 
The Escalation Manager, will be responsible for coordinating efforts to resolve escalated customer issues typically related to high impact customer situations.  They will work with multiple internal teams (engineering, product management, Customer Success Engineering, and Support) and external partners to effectively resolve these customer-impacting situations.  This role requires a builder who can both act as the escalation manager while building out the function within our support team.    
Reporting into the VP, Customer Support 
Key Duties and Responsibilities:
Manage high level, high visibility support escalations in partnership with Engineering, Product Management, Customer Success, Customer Support, and Customers until resolution. 
   Build out the escalation management function, processes, standards, and templates across the support organization.  
   Use data, metrics, and feedback to inform operational and tactical decisions that improve incident and escalation management. 
   Create and execute data-driven customer recovery plans for every escalation and incident that is addressed. 
   Utilize business and technical skills to manage customer escalations, coordinate meetings and deliverables, and analyze trends and patterns for reporting purposes. 
Skills and Qualifications: 
    A minimum of 8+ years of experience in customer support with specific experience and expertise in escalation management is required. 
   Experience building the escalation management function within a SaaS software environment including cross-functional deliverables and outcomes. 
   Experience working cross-functionally with support, engineering, product management, customer success and directly with customers to drive successful outcomes. 
   Ability to communicate effectively at an executive level with customers and internal stakeholders.  
   Excellent contextual interpretation and writing skills, as well as the ability to effectively summarize and communicate to both technical and business audiences. 
    Bachelor's Degree in Computer Science or Computer Engineering, or related Engineering field.  (Nice to have)
$100,000 - $110,000 a year
Canada: At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $100,000 - $110,000 and Fulltime Benefits.
Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
#Corp-E P4
#remote
#Canada 
#MG-Li1

PointClickCare Benefits & Perks:

Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition ... and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever's Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: [email protected] 

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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