2

Remote In Canada Jobs in Portland, OR (NOW HIRING)

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job ...

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job ...

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job ...

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job ...

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job ...

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Primary residence in Canada or USA: you must reside in North America to be eligible. Your Job ...

next page

Showing results 1-20

Remote In Canada information

What are the key skills and qualifications needed to thrive as a Remote Worker in Canada, and why are they important?

To thrive as a remote worker in Canada, you need strong self-management, time management, and digital communication skills, typically supported by relevant experience in your field and a reliable internet connection. Proficiency with collaboration tools like Zoom, Slack, and project management software such as Asana or Trello is often required. Outstanding self-motivation, adaptability, and proactive communication make someone stand out in remote positions. These skills and qualities are crucial for maintaining productivity, fostering teamwork, and ensuring clear communication when working outside a traditional office environment.

How do remote roles based in Canada typically handle collaboration and communication across different time zones?

In remote positions based in Canada, teams often span multiple provinces and sometimes even international locations. To foster effective collaboration, companies usually rely on digital tools like Slack, Zoom, and project management platforms. Regularly scheduled meetings are planned to accommodate various time zones, and clear communication protocols are established to ensure all team members stay informed. Flexibility and proactive communication are crucial for success in this environment, and employees are encouraged to be transparent about their availability.

What does it mean to work remotely in Canada?

Working remotely in Canada means performing your job duties from a location outside of a traditional office, such as from your home or another remote location, while residing in Canada. This arrangement allows employees to communicate and collaborate with their team members using digital tools and technology. Remote work in Canada can apply to a wide range of industries and roles, offering flexibility and, in some cases, a better work-life balance. Employers may have specific requirements for remote workers, such as reliable internet access and adherence to Canadian labor laws.

What is the difference between Remote In Canada vs Remote Customer Service Representative?

AspectRemote In CanadaRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experience often preferredHigh school diploma or equivalent; customer service skills essential
Work EnvironmentHome office within Canada, adhering to local employment lawsHome-based, often within Canada, serving clients remotely
Employer & IndustryVarious Canadian companies across industriesCustomer service departments in retail, tech, finance, etc.
Search & Comparison IntentLooking for remote jobs within CanadaSeeking remote customer service roles in Canada

Remote In Canada and Remote Customer Service Representative roles often share similar credentials and work environments, especially when based within Canada. The main difference lies in the job focus: 'Remote In Canada' is a broader category encompassing various roles, while 'Remote Customer Service Representative' specifies a customer service position. Both are popular search terms for those seeking remote work opportunities within Canada.

What cities near Portland, OR are hiring for Remote In Canada jobs? Cities near Portland, OR with the most Remote In Canada job openings:
Crisis Counselor - Fully Remote in Eugene, OR

Crisis Counselor - Fully Remote in Eugene, OR

Protocall Services

Portland, OR • On-site, Remote

$24.35 - $26.35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 8 days ago


Job description

Benefits
  • Comprehensive medical, dental, and life insurance plans
  • 401(k) retirement plan with company match
  • Short-term and long-term disability (STD/LTD) coverage
  • Employee Assistance Program (EAP) services
  • Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year
  • Company-matched student loan repayment program
  • Opportunities for career growth and advancement
Education and Experience Requirements
  • Education Requirement:
    • Bachelor's Degree from an accredited 4 year college or university.
  • Experience Requirement:
    • Minimum of 1 year direct experience in Behavioral Health or Social Services
Location Requirement:
  • Fully Remote in Oregon
Who We Are:
Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide.
We are telephonic first responders for: Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs.
Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada.
Who You Are:
You are a compassionate and empathetic professional with exceptional communication skills and the ability to actively listen and connect with others. You are comfortable communicating with individuals in various states of crisis, whether over the phone, via text, or through other methods of interaction, providing support with empathy and professionalism. You thrive in high-pressure, high-stakes environments, remaining calm and focused while employing effective crisis intervention techniques. Your solution-focused mindset, problem-solving abilities, and resilience enable you to navigate complex situations with patience and clarity.
You excel at multitasking, seamlessly managing intense calls while handling multiple tasks and navigating computer systems efficiently. A strong background in psychology, social work, counseling, or a related behavioral healthcare field is essential, and experience in crisis support or similar roles is highly valued.
Integrity and confidentiality are at the core of your work. You maintain the highest ethical standards and uphold privacy in every interaction. You have a secure, HIPAA-compliant workspace with a locking door which is a non-negotiable to ensure caller confidentiality and privacy. Additionally, you embrace Protocall's fully remote work model, ensuring you have a stable, wired internet connection that directly connects to the work computer provided by Protocall. This setup must meet company standards to maintain the safety and trust of callers.
Primary Responsibilities:
  • Maintain a secure, HIPAA-compliant private workspace at home to ensure focus and confidentiality.
  • Engage with individuals over the phone, providing support to those experiencing emotional distress or mental health challenges.
  • Build rapport and foster client engagement during calls.
  • Assess and mitigate risk while maintaining accurate, thorough documentation.
  • Provide resources, information, and referrals as needed.
  • Assist callers in identifying positive coping strategies and developing safety plans.
  • Intervene during emergencies when necessary.
  • Stay calm, professional, and focused while multitasking in a fast-paced environment.
  • This role is ideal for someone who is dedicated to making a positive impact, capable of navigating high-pressure situations, and committed to providing unwavering support to individuals in need.

What You Can Expect as a New Employee:
As part of Protocall's 24/7/365 crisis call center, you must demonstrate flexibility in your availability, including a regular willingness to work holidays and weekends. This role begins with an intensive, paid six-week virtual cohort training program designed to refine your skills and ensure readiness for the role. During this time, you will develop your skills through various learning modalities, including book learning, group sessions, roleplay, and live call-taking.
This training is an opportunity to enhance your abilities, fill knowledge gaps, and fully prepare you for your role as a telephonic first responder, delivering professional and compassionate support to individuals in crisis. In order to successfully complete this cohort training program, you are expected to develop fluency and demonstrate proficiency in key crisis care skills. Successful completion of this training is necessary for continued employment beyond this 6 week cohort training program.
Six Week Cohort Training Schedule: You will attend a regular Monday through Friday, 8:00 AM to 4:30 PM PST cohort training program for six weeks.
Post Cohort Training: After successfully completing Cohort Training you will begin your regular schedule. This schedule is developed in partnership with Protocall's Scheduling Department, during your Pre-Hire/Onboarding process.
ProtoCall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different