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Remote Knowledge Base Writer Jobs in Portland, OR

Amy Cell Talent

Sr. Technical Consultant

Portland, OR · On-site +1

Contribute to Oxalis' migration methodologies, accelerators, and internal knowledge base. * Mentor ... SSH and remote infrastructure management in hybrid or cloud environments. * REST and GraphQL APIs ...

Drug Hunter

IT Support Specialist

Portland, OR · Remote

$50K - $60K/yr

About Our Team We're a small, remote-first company that depends on our tools working well and our ... knowledge base that makes everyone's life easier. Requirements What We're Looking For * A quick ...

Drug Hunter

IT Support Specialist

Portland, OR · On-site +1

$50K - $60K/yr

About Our Team We're a small, remote-first company that depends on our tools working well and our ... knowledge base that makes everyone's life easier. Requirements What We're Looking For * A quick ...

ForgeFit

Remote Inside Sales Representative

Gresham, OR · On-site +1

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit ForgeFit supplies cutting-edge ... Passion for fitness or knowledge of gym equipment is a bonus What We Offer * Competitive base pay ...

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Remote Knowledge Base Writer information

See Portland, OR salary details

$12

$25

$45

How much do remote knowledge base writer jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote knowledge base writer in Portland, OR is $25.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $29.57 per hour, depending on experience, location, and employer.

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are the most commonly searched types of Knowledge Base Writer jobs in Portland, OR? The most popular types of Knowledge Base Writer jobs in Portland, OR are:
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Remote Knowledge Base Writer jobs near you
Senior Site Reliability Engineer (REMOTE)

Senior Site Reliability Engineer (REMOTE)

Discogs

Beaverton, OR • On-site, Remote

$140K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 20 days ago

Job description

Senior Site Reliability Engineer (REMOTE)
Department: Engineering
Employment Type: Full Time
Location: REMOTE US
Compensation: $140,000 / year
Description
Who We're Looking ForThe Discogs Platform team is focused on several objectives: building and supporting performant, cost-effective, reliable cloud infrastructure; data administration of complex CDC workflows; and developer experience tooling and mentorship, including our agentic AI discipline. As a Platform member, the Senior Site Reliability Engineer will contribute to the Platform team's centralized infrastructure, including maintenance, monitoring, and automation of services ranging from databases to Kubernetes; lead incident response and postmortem efforts; and work closely with other engineering teams to understand their needs and drive improvements to both our technologies and processes.
Location
While we are a remote company we are only hiring for the following locations: OR, WA, CA, CO, TX, IL
Compensation
Fixed Position Rate: $140,000
This role carries a single, non-negotiable Fixed Position Rate to ensure absolute equity and eliminate negotiation bias.
Key Responsibilities
What You'll Accomplish
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Owning tasks and larger projects from planning to production rollout
  • Learning new technologies and building expertise with the goal of teaching and mentoring others; mentoring with the goal of force-multiplying through docs and tools
  • Maintaining organization cloud presence in AWS
  • Automating and deploying infrastructure configurations using Infrastructure as Code (IAC)
  • Mentoring engineering squads on Platform best practices for Kubernetes, MySQL, Kafka, and other software development lifecycle areas
  • Assisting engineering squads with capacity planning, on-call preparation, and production readiness
  • Writing documentation and runbooks that contribute to the engineering organization's knowledge base
  • Implementing monitoring and alerting systems with Discogs observability tools
  • Working in a containerized, orchestrated environment
  • Participating in on-call rotation, responding to incidents, and troubleshooting data and other operations issues
  • Contributing to the reliability and design patterns of our Kafka CDC and event workflows
  • Contributing to agentic AI best practices and tooling, including skills, agents, and safety

Skills, Knowledge and Expertise
What You'll Contribute
Required (or equivalent tools; listed is our current stack):
  • Infrastructure-as-code (Terraform)
  • CI/CD (GitHub Actions)
  • Kubernetes (EKS, Kustomize, Karpenter, administration, application manifests)
  • AWS and cloud development (VPC, EKS, RDS, S3)
  • FinOps and cloud cost optimization
  • Observability (Datadog, Sentry)
  • Agentic AI (Claude Code)
  • Scripting (Shell, Python)
  • Track record of collaboration and mentorship
  • Excellent written communication and documentation skills
  • Continuous learning
  • Ownership and proactive approach to solving large problems

Preferred:
  • Kafka: Cluster administration (Strimzi), Kafka Connect (Debezium, JDBC)
  • Flink
  • Relational database administration and performance (MySQL, Percona Server, AWS RDS)
  • Elasticsearch (ECK administration, scaling, performance)
  • Python (SQLAlchemy, FastAPI)
  • GraphQL (schema design, Apollo federation)
  • REST API
  • GitOps (ArgoCD)
  • Hashicorp Vault
  • Redis
  • Memcached

Education & Experience:
  • A Bachelor's Degree in Computer Science or similar area of focus, or equivalent relevant work experience.
  • 5+ years experience in Ops, DevOps, Site Reliability, Platform or other systems roles.

Benefits
What We Provide
  • Competitive compensation: salary, plus performance-related bonus program
  • 401(k) with employer match
  • 100% company-paid medical and dental insurance benefits for you and your dependents
  • 4 weeks paid vacation, increasing based on tenure
  • 18 weeks paid leave for birth moms
  • 8 weeks paid parental leave, including for adoption
  • Monthly wellness allowance
  • Annual professional and personal development allowance
  • Work from home office set-up and expense allowances
  • Flexible work location opportunities
  • Employer matching toward charitable contributions

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