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Remote Humana Customer Service Jobs in Renton, WA

AO Globe Life

Be Seen First

Remote Customer Sales Representative - Training Provided

Seattle, WA · Remote

$60K - $80K/yr

Remote Customer Sales Representative 100% Remote | United States & Canada | Full-Time | Training ... Building trust through exceptional customer service * Continuing to sharpen your skills through ...

Vimly

Client Services Specialist

Seattle, WA · Remote

$23/hr

In this fulltime, remote role, you will serve as the first point of contact for members and ... High school diploma or equivalent. * 3-5 years of customer service experience; call center ...

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All JobsHumana Customer Service JobsRemote Humana Customer Service JobsRemote Humana Customer Service Jobs in Renton, WA

Remote Humana Customer Service information

See Renton, WA salary details

$11

$21

$30

How much do remote humana customer service jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for remote humana customer service in Renton, WA is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote Humana customer service representatives, and how can they be managed?

Remote Humana customer service representatives often face challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and navigating technical issues from a home setup. To manage these, representatives are encouraged to utilize Humana’s digital communication tools, participate in regular virtual team meetings, and follow structured daily routines. Additionally, Humana provides comprehensive training and IT support to help resolve technical problems and ensure smooth service delivery.

What are the key skills and qualifications needed to thrive as a Remote Humana Customer Service Representative, and why are they important?

To excel as a Remote Humana Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer applications is typically required, and some roles may prefer experience in healthcare or insurance. Outstanding empathy, patience, and active listening help you build rapport with customers and handle complex or sensitive inquiries effectively. These skills ensure efficient resolution of member issues, high customer satisfaction, and compliance with company and industry standards.

What is the difference between Remote Humana Customer Service vs Remote UnitedHealth Group Customer Service?

AspectRemote Humana Customer ServiceRemote UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; healthcare or insurance knowledge preferred
Work EnvironmentRemote, home-based with flexible hoursRemote, home-based with similar flexible scheduling
Employer & Industry UsageHealthcare insurance provider, focusing on member supportHealthcare insurance and benefits management, focusing on member assistance

Both roles involve remote customer service within the healthcare insurance industry, requiring similar credentials and offering flexible, home-based work environments. The main difference lies in the specific employer and brand focus, with Humana and UnitedHealth Group being distinct healthcare providers. Candidates interested in healthcare customer support can expect comparable job requirements and work conditions in both roles.

What is a Remote Humana Customer Service Representative?

A Remote Humana Customer Service Representative is an employee who works from home to assist Humana’s members with inquiries about their health insurance plans, benefits, claims, and coverage. They provide information, resolve issues, and ensure a positive customer experience using phone, chat, or email communications. This role requires strong communication skills, technical proficiency, and a commitment to helping customers understand their healthcare options.
What are popular job titles related to Remote Humana Customer Service jobs in Renton, WA? For Remote Humana Customer Service jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Remote Humana Customer Service jobs in Renton, WA look for? The top searched job categories for Remote Humana Customer Service jobs in Renton, WA are:
What cities near Renton, WA are hiring for Remote Humana Customer Service jobs? Cities near Renton, WA with the most Remote Humana Customer Service job openings:
Remote Humana Customer Service jobs near you
Customer Service Representative (WFH)

Customer Service Representative (WFH)

Globe Life American Income Division

Renton, WA • On-site, Remote

$18 - $24.50/hr

Full-time

Medical, Life

Posted 27 days ago

Job description

Work-From-Home Opportunity | AO
Company: AO
Location: 100% Remote - Work From Anywhere
AO has successfully transitioned to a fully virtual environment, creating opportunities for individuals to build meaningful, rewarding careers without sacrificing flexibility or work-life balance.
We are currently seeking motivated, service-driven individuals to support both existing and prospective clients in a fully remote setting. This role is ideal for individuals who enjoy helping others, building relationships, and developing professionally within a supportive, growth-focused environment.
Whether you're looking for stability, flexibility, or a fresh start in a remote career, AO provides the training, mentorship, and tools needed to help you succeed long term.
Role Overview
(Requirements • Responsibilities • Rewards)
As part of our remote team, you'll engage with clients through virtual communication, provide professional support, and help deliver exceptional customer experiences-all while building valuable communication, leadership, and professional skills.
What We're Looking For
Successful candidates typically demonstrate:
  • Strong communication, active listening, and problem-solving skills
  • Ability to learn quickly and adapt in a fast-paced environment
  • Comfort working independently while collaborating remotely
  • Reliability, self-motivation, and strong work ethic
  • Positive attitude, coachability, and willingness to grow
  • Professionalism and commitment to delivering exceptional customer service

No prior industry experience is required. Full training and ongoing mentorship are provided. We value consistency, drive, and a willingness to learn.
What You Can Expect
🌎 100% Remote Work Flexibility
Work from anywhere with a reliable internet connection while enjoying the freedom of a fully virtual career.
⏰ Flexible Scheduling
Create a schedule that supports your personal priorities, lifestyle, and professional goals.
💰 Weekly Pay + Growth Opportunities
Earn reliable weekly income with opportunities for advancement, incentives, and performance-based growth.
📚 Ongoing Training & Mentorship
Participate in live virtual training sessions led by experienced leaders focused on confidence-building, communication, leadership, and career development.
♥ Comprehensive Benefits
  • Company-sponsored life insurance coverage
  • Health insurance reimbursement program
  • Leadership and professional development opportunities
💻 Advanced Tools & Technology
Access modern virtual systems and resources designed to streamline workflow, communication, and client support.
📈 Long-Term Career Growth
Build valuable professional skills with opportunities for leadership advancement and increased responsibility over time.
Key Responsibilities
  • Communicate with clients through phone and Zoom consultations
  • Provide professional customer support and benefit guidance
  • Build and maintain strong long-term client relationships
  • Respond to inquiries and assist with enrollment and support processes
  • Participate in ongoing training and development sessions
  • Collaborate within a supportive and growth-focused remote team environment
Why AO?
At AO, we believe success is built through mentorship, support, consistency, and opportunity. Our culture encourages individuals to grow professionally while maintaining the flexibility and balance that matter most.
This is more than a remote job-it's an opportunity to build a stable, flexible career with a company that values both people and performance.
Interview Process
All interviews are conducted through Zoom video conferencing to provide a convenient and accessible experience for all applicants.
Ready to Get Started?
If you're looking for a work-from-home opportunity where your effort is rewarded, your growth is supported, and your schedule works for your life-not against it-we encourage you to apply today.
👉 Build a flexible remote career with AO and create a future built on growth, purpose, and opportunity.

Apply