Remote Human Service Jobs in Nevada (NOW HIRING)

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for an Accounting Services Analyst I - Remote.

Your Role:

Responsible for performing standard, routine, transactional accounting services tasks in support of Enterprise Disbursements, including invoice processing, vendor maintenance, reconciliations, and basic reporting activities. This role focuses on accurate execution of clearly defined procedures, timely task completion, and escalation of issues outside of established guidelines.

This is a developing professional role that applies foundational accounting knowledge while learning enterprise systems and processes. Work is completed under supervision with regular review of completed work. Decision‑making may be limited to standard, documented scenarios, with non‑routine or judgment‑based issues raised to management.

Your Work:

• May perform disbursement and accounting service tasks as assigned, following established procedures, checklists, and job aids.

• Supports cross‑coverage needs by completing crucial, predefined tasks in adjacent processes with guidance and oversight.

• Completes assigned work to meet or exceed established key performance measurements and service level agreements; raises issues that may cause delays, errors, or system issues to a lead or manager.

• Uses Coupa to process and route invoices, perform PO matching, assign invoices to coders, and verify required fields for accuracy.

• Identifies invoice exceptions using standard reports and routes issues for resolution following documented escalation paths.

• Assists with maintaining daily positive pay exception logs and communicates results as outlined, identifying and escalating unusual items.

• May perform claims vendor setup and maintenance in Guidewire, following MAR controls and step‑by‑step procedures; escalates exceptions requiring approval or interpretation.

• Assists with 1099 processing activities, such as data preparation, validation, and documentation, under supervision.

• Supports account reconciliations by preparing schedules, gathering documentation, and researching basic discrepancies for review.

• Assists with bank reconciliation activities by researching open items and coordinating corrections under guidance.

• Supervises standard system reports and queues (e.g., rejected or unpaid invoices, pending approvals) and raises issues per existing guidance.

• Responds to payment and inquiry requests using templates and job aids; raises complex or non‑standard issues.

• May prepare basic reports and tracking logs using defined templates; ensures documentation is complete and accurate.

• Participates in audit support activities by gathering requested evidence and responding to requests under supervision.

• Learns enterprise systems (Coupa, Oracle, Guidewire, BlackLine, etc.) through training and hands‑on task execution.

• Follows internal controls, documentation standards, and data quality requirements in all work performed.

Required Experience, Education and Skills:

• Associates degree in a related field is required.

• Related experience in accounting roles or clerical financial support functions required.

• Accounting & Processing Knowledge: exhibit a developing understanding of accounting or financial operations concepts with the ability to follow documented procedures and apply rules consistently.

• Systems & Tools: willingness to learn enterprise systems such as Coupa, Oracle, Guidewire, and reconciliation tools. Understanding and some experience with AI/CoPilot and a proven understanding of Excel, PowerPoint and Outlook is required.

What would make us excited about you?

• Bachelor's degree in a related field is preferred.

• Attention to Detail: Able to perform repetitive tasks accurately, checking own work and identify obvious errors or missing information.

• Communication: Communicates clearly and professionally with team members; asks questions and raises issues appropriately.

• Learning Mindset: Open to feedback, coaching, and skill development. Follows guidance and incorporates process updates as directed.

• Proactive Mindset: Self‑starter who can identify opportunities for streamlining steps in a process and document in standard operating procedures. Flexible teammate that can adjust based on changing priorities or demands.

• Communication & Influence: Strong communication; can articulate or frame pros/cons and recommendations for manager.

• Flexibility: Demonstrate flexibility and adaptability in a constantly evolving business environment, with a strong willingness to learn new processes, adjust to changing priorities and apply new knowledge.

• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).

• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).

• Travels as needed for role, including divisional / team meetings and other in-person meetings.

• Fulfills business needs, which may include investing extra time, helping other teams, etc.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at CSAA IG?

At CSAA IG, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at https://careers.csaainsurance.aaa.com/us/en/benefits.

Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact TalentAcquistion@csaa.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

CSAA does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

CSAA Insurance Group is an equal opportunity employer.

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