Job Description Title: Community Housing Coordinator Location: Remote - Must reside within one of the following Southwest PA counties: Allegheny, Armstrong, Beaver, Bedford, Blair, Butler, Cambria, Fayette, Greene, Indiana, Lawrence, Somerset, Washington, Westmoreland May have a routine onsite location like a CBO or health center, may need to meet a member in the community or attend community events from time to time but there is no office location. Outside of those, remote work Remote position with local travel required up to 75% (travel is reimbursable) Schedule includes regular business hours Monday - Friday with occasional evening or weekend availability for community events ESSENTIAL RESPONSIBILITIES: Research, evaluate and analyze demographic data to identify viable housing and utility support options for members. Identify member barriers, develop action plans, and engage in empowering interactions to guide members towards sustainable housing options and/or utility service.
Act as a liaison for members, Case Managers and housing agencies in assisting individuals and families with finding affordable, accessible housing. Engage with members of the health plan face-to-face to support their housing needs. Utilize the health plan's system of record to document all interactions with and related to the health plan members.
Serve as housing subject matter expert in affordable, accessible housing options. Develop strong partnerships and collaborate with community organizations and various federal, state and local government agencies such as (HUD) and the state housing authority in identifying and finding affordable housing options for members. Participate in the development of programs that are effective, measurable and innovative, with a special emphasis on reaching at risk members.
Represent the organization at community events, including events sponsored by community partners. Other duties as assigned and requested EDUCATION Required High School Diploma or GED EXPERIENCE Required 1 year in community outreach or customer service 1 year working with at-risk populations Preferred Experience in Medicaid regulations Experience in customer service/member services within the healthcare sector Experience working with unhoused populations