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Remote Hospitality Jobs in Ohio (NOW HIRING)

Customer Care Specialist 1 - Ohio (Remote)

Westlake, OH · Remote

$15.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is a fully remote, work from home position. Candidate location restrictions apply ... hospitality, or food and beverage (preferred) * The ability to meet the Nordstrom and Nordstrom ...

Customer Care Specialist 1 - Ohio (Remote)

Mason, OH · Remote

$15.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is a fully remote, work from home position. Candidate location restrictions apply ... hospitality, or food and beverage (preferred) * The ability to meet the Nordstrom and Nordstrom ...

Customer Care Specialist 1 - Ohio (Remote)

Beachwood, OH · Remote

$15.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is a fully remote, work from home position. Candidate location restrictions apply ... hospitality, or food and beverage (preferred) * The ability to meet the Nordstrom and Nordstrom ...

Customer Care Specialist 1 - Ohio (Remote)

Columbus, OH · Remote

$15.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is a fully remote, work from home position. Candidate location restrictions apply ... hospitality, or food and beverage (preferred) * The ability to meet the Nordstrom and Nordstrom ...

Backgrounds in sales, real estate, finance, hospitality, or service * Coachable, self-motivated ... Department Sales Locations Columbus, OH Remote status Fully Remote

Showing results 21-40

Remote Hospitality information

See Ohio salary details

$24.2K

$54.9K

$78.9K

How much do remote hospitality jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote hospitality in Ohio is $54,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $65,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Hospitality vs Remote Customer Service?

AspectRemote HospitalityRemote Customer Service
Required CredentialsHospitality certifications, hospitality management experienceCustomer service training, communication skills
Work EnvironmentHotels, resorts, travel companies (remote roles)Call centers, online support platforms
Employer & Industry UsageHospitality industry, travel agenciesRetail, tech companies, service providers
Common Search & ComparisonYesYes

Remote Hospitality involves roles in the hospitality industry, often requiring specific certifications and experience, focusing on guest services and management remotely. Remote Customer Service covers support roles across various industries, emphasizing communication skills and customer satisfaction. While both are remote roles, they differ in industry focus, credentials, and work environment.

What are remote hospitality jobs?

Remote hospitality jobs focus on the tourism industry. In this role, you may provide services for a client as they travel, such as booking flights and hotels, suggesting restaurants, or arranging for special services like chaperones for otherwise unaccompanied minors. Many remote hospitality professionals provide a wide variety of services to guests, arranging them through a virtual booking system. However, remote hospitality jobs may also require you to use telephones, faxes, or other technologies to contact and coordinate with others. Your company may allow you to work from home, but others may require you to work from a call center or similar environment. In this context, the word "remote" refers to supporting clients that you aren't meeting in-person.

What are the key skills and qualifications needed to thrive as a remote hospitality professional?

To thrive as a Remote Hospitality professional, you need strong customer service skills, attention to detail, and typically experience in the hospitality or service industry. Familiarity with property management systems (PMS), online booking platforms, and communication tools like email and chat software is essential. Excellent problem-solving abilities, cultural sensitivity, and clear virtual communication help you stand out in supporting guests remotely. These competencies ensure seamless guest experiences and maintain high service standards without face-to-face interaction.

What are some common challenges faced by professionals working in remote hospitality roles?

Professionals in remote hospitality often face challenges such as maintaining high levels of guest engagement and satisfaction without face-to-face contact, managing time zone differences, and adapting to various digital communication platforms. Building rapport with guests and team members remotely requires strong communication skills and proactive outreach. Additionally, troubleshooting guest concerns or coordinating with on-site staff from a distance can sometimes be complex, making flexibility and problem-solving essential. Despite these challenges, remote hospitality roles offer opportunities to develop digital customer service expertise and work with diverse teams from anywhere.

What are the most commonly searched types of Hospitality jobs in Ohio?

The most popular types of Hospitality jobs in Ohio are:

What cities in Ohio are hiring for Remote Hospitality jobs?

Cities in Ohio with the most Remote Hospitality job openings:

Infographic showing various Remote Hospitality job openings in Ohio as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% Remote job distribution, with an average salary of $54,870 per year, or $26.4 per hour.

Customer Care Specialist 1 - Ohio (Remote)

Nordstrom

Westlake, OH • Remote

$15.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Nordstrom rating

6.8

Company rating: 6.8 out of 10

Based on 424 frontline employees who took The Breakroom Quiz

4th of 21 rated department stores


Job description

Job Description

In this Customer CARE Specialist 1 role, you will be the voice of Nordstrom and/or Nordstrom Rack, fielding real-time calls in a virtual, call center environment from customers across the country during peak/scaled events. The ideal Customer CARE Specialist 1 is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding service to all our customers.

This role is a fully remote, work from home position. Candidate location restrictions apply. Nordstrom is able to offer remote employment of this position in: OHIO

Shifts:

Full-time. Shift times will vary upon business need. Schedule flexibility, including nights, weekends, and holidays, is required.

Paid!Training:

Start dates as soon as September 14th

Training: Monday - Friday for 4 weeks 7:00AM - 4:00PM PST (Attendance at training is required)

Work from Home Subsidy!$50/month

A day in the life...

  • Act as a Brand Ambassador for the Nordstrom company, providing world-class service to all Customers
  • Successfully troubleshoot and resolve all customer service inquiries or issues via incoming phone contacts
  • Provide Customers with critical service and product information, ensuring customer satisfaction via incoming phone contacts
  • Process orders and enter data into order entry system via incoming phone contacts
  • Track customer packages
  • Other duties as assigned

You own this if you have...

  • 6+ months experience within a customer service-focused environment, such as contact center, retail, hospitality, or food and beverage (preferred)
  • The ability to meet the Nordstrom and Nordstrom Customer CARE Work from Home Guidelines and expectations
  • Excellent communication skills
  • The ability to work in a fast-paced environment and demonstrate a high sense of urgency
  • Understanding of computer systems and troubleshooting issues with minimal assistance
  • Ability to work a set schedule (scheduled start, stop, breaks and lunches), including nights, weekends, and holidays, with required overtime as business needs; flexibility required during peak times
  • A quiet, distraction free, secure home workspace
  • The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera when requested by leadership
  • Wired, high-speed Internet, Modem or Router w/ Ethernet Port - Thin client must connect directly (No Cellular Based, Satellite Internet, or Wi-Fi)

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

Ohio: $15.75 - $24.00 hourly

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.


For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.


Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified atwww.nordstrom.com.


Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Applications are accepted on an ongoing basis.

2026 Nordstrom, Inc

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